Search Hotels in JAARS, Waxhaw

"Excellent "

"Never will do business with this brand!"

"Great stay! Nice and clean, highly recommended."

"This hotel is the cleanest Holiday Inn Express I've ever stayed in. Breakfast is real food and not just pre-packaged junk. Check-in was rough as they did not honor any of my requests about room location, preferred floor, etc. but otherwise it was a nice stay."

"Everything was great"

"We booked a one-bedroom suite for 2 adults and 2 children and arrived to find we had been moved to a standard two-queen room with zero communication or consent. The GM had incorrectly assumed we booked for four adults and made the switch unilaterally — our reservation clearly stated otherwise. We spent over an hour calling the front desk trying to get answers and lost significant time with the family we had traveled to visit. When a resolution was finally offered, it came with the condition that our room be "resellable as is" — meaning we couldn't have used it at all, despite waiting in it for an hour through no fault of our own. The promised rate adjustment never appeared on our receipt. When I followed up, we were offered $20. For an unauthorized room change, an hour of wasted time, a sleepless night (we specifically booked the suite so our toddler had a separate sleep space), and broken promises — $20 is not a resolution. On top of all of this, the hotel was visibly unclean and had a noticeable odor throughout. Deeply disappointing experience and would not return."

"Not very well maintained. Hallways were very dirty. Housekeeping not efficient or thorough. But it was sufficient for ur quick stay. "

"Lovely hotel at a great price point. Very clean. The deadbolt lock on my room did not work. I asked twice for it to be repaired-to no avail. Because of this I checked out a day early and was refused a credit for the night. Disappointing. "

"Great"