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"Staff excellent "

"Staff were all charming without exception Room was warm and welcoming. Bed was comfortable. Breakfast was fabulous. Would not hesitate to recommend"

"We had a wonderful experience at The Mortimer’s Arms. If you are visiting Paultons Park/Peppa Pig World, the location is unbeatable (within walking distance). The hotel is exceptionally dog-friendly. They provided a water bowl, treats, and a toy for our dog, which was such a lovely gesture. The rooms are spacious and high-end; we easily fit a large dog crate in the room with plenty of floor space to spare. The complimentary breakfast was high quality and delicious. I also appreciated the...

"We (my son and I) booked a twin bedded room but it was a double. The assistant manager gave us a second room for the first night and sorted out the twin for our second plus offered me a complimentary drink. It was an error on their part but we were impressed with how well they handled the situation."

"Very clean and comfortable room, great pub atmosphere good food, would definitely stay again "

"Clean room of good size with some refreshed fittings and everything working well. Good bed, if a bit short (though only for very tall folks). Super helpful staff, unpretentious and smiley. Only 'complaint' is that I think I read on Expedia that reception closes at midnight... But then told that I could have got into the room even if I had arrived later... Ironically this meant I rushed and stressed when I was delayed on my journey by other things. Not their fault ofc but had I known that 5 mins...

"The rooms were spotless, the staff was very helpful and friendly. We enjoyed a wonderful dinner at the pub behind the lodge. (The Indian restaurant staff was very friendly as well, but it was Valentine's Day and we had not made a reservation, so we went to the pub.) We thoroughly enjoyed our experience there! Then we returned to the lodge for a good night's sleep. We were warm and comfortable. "

"The room was very clean, bathroom spotless. Everything you needed in the bathroom. Tea, coffee, long life milk and a few biscuits. TV. Room was a good size. Breakfast had a good choice and you pre ordered. The owners were a lovely couple and very helpful. We would definitely stay again if in the area and would recommend it. "

"Bar was a fun experience. Lot a of great information from the locals - they made us feel very welcome."

"We went there with some friends for an afternoon tea which was fantastic, the food was lovely. We stayed overnight and our room was very spacious clean and tidy. The only thing I would say was the spa area was terrible, the changing rooms were not very nice, the changing room doors were broken, the lockers were in a terrible state and the windows around the pool had lots of leaks, moldy and not fitted properly. But otherwise all good. "

"Clean room. Pleasant staff Nice breakfast "

"Yes"

"Quaint, but without all the downsides that quaint can be in England,--highly recommend. Staff was great, food and service very good. Only 'bug' was having to carry bags up 3 floors to room.....again highly recommend"

"Lovely room, staff pleasant, good location "

"Nice hotel, we had a room in the main building, nice old-world style, great breakfast"

"Perfect for an overnight stay on route to Cornwall great value for money and staff really pleasant and helpful "

"Lovely country room , very clean and comfortable and very friendly staff on arrival. "

"But even the room is not wide but the room has a style which it is also clean and tidy"

"Very friendly and helpful staff, lovely accommodation which looked newly decorated. The bedroom had everything we needed and individual heating control on the radiator. "

"Great service, rooms spotless, staff really friendly."