โรงแรมใกล้ฮอร์สชูเลก ชาร์ลส์ คาสิโน, เวสต์เลค

"The hot water did not get hot in the bathroom sink nor in the shower causing me to have to take a cold bath!"

"Every single thing"

"The bed was comfortable and clean. The room was oddly laid out but spacious except for the sink and toilet/ shower. The grout and baseboards were terribly dirty. There was a blood stain on the bathroom wall. The room definitely needs a real spring cleaning and not just strong smelling disinfectant. Finally, the toilet paper needs an upgrade."

"I never write reviews but I felt it was needed for the next person to see before booking. Worst hotel I have ever stayed at, it’s dirty, gym doesn’t have any Ac, saw multiple roaches, breakfast was absolutely disgusting, toilet was stopped up when we got there and other guests had the same issue, shower ran out of hot water and was going in and out of water pressure, I asked to change rooms and they said they property was fully booked although there were only a few cars in the lot, so the only...

"Nice for the price"

"Love the pool area"

"Excellent location and great service. Breakfast was excellent with lots of choice and options, plus crockery and cutlery, not paper plates and plastic. Highly recommend"

"Breakfast was great and the staff were very nice. "

"Check-in is listed as 4:00 PM. I arrived at 2:00 PM and was told I had to wait for a text message—one that never arrived. I approached the front desk again at 4:00 PM, only to be told that my room wasn't ready. At 6:00 PM, my room *still* wasn't ready, and I really needed to rest; I actually had to argue with the front desk staff just to get them to assign me a room. I truly wasted a lot of time, which is why I'm giving it two stars. Everything else was fine, with the exception of the pool,...

"The breakmenu was wonderful, staff was very respectful and the room was perfect "

"Breakfast was good, great location. "

"Everything was wonderful"

"Please do not stay in this place, photos promoted on the page are far from reality. I rented the presidential suite for my wife and I for the wknd. Well i arrived, the first thing i was told was that my room had a leak from the ceiling it was small but still good to occupied. I was told that since they didnt had any more rooms available if i decide to keep it i would get the room half price which i agreed. receptionist said the manager is not in today but i “ PROMISE” i will get all this...

"Convenient location and great staff! Already booked our next stay. "

"No hot water to shower or shave with and the phone did not work to call the front desk. Threw on some clothes to go down and tell the front desk. Was told sorry offered another room but now we were out of time and just had to leave. "

"We arrived and checked into our room and left for the afternoon/evening. We arrived back at our room about 10:30pm ready for a good night's rest. Didn't happen! First of all the bed was very hard, like sleeping on a board. The pillows were like straw covered with a pillowcase, very hard as well. After laying down and having the TV on low the people above us were either playing basketball or had a bunch of children that ran across the floor (our ceiling) for the next two hours. I called the front...

"Good location, unfortunately the room was not up to par. There were food crumbs on the side of the bed. There were tiny sugar ants on the night stand. The ac was leaking rust on the carpet. The shower/tub had peeling enamel. Would not stay here again."

"Very dirty"

"Clean, spacious room. Floor felt slippery to me. Easy check in. Construction in area. Was difficult finding parking after @ 9pm. Overall a pleasant stay "