โรงแรมใกล้ไอส์แลนด์ พาร์ค, เจนีวา

"Location great, close to expressway. When you pull up to the property it looks great, when you walk in it looks a bit dated. Room was also dated a bit, it was clean, just looked dated. Ceiling in bathroom above shower had rust and or mold and obviously had been patched before. Absolutely not a terrible place to stay, just not up to date in appearance on the interior in my opinion. And lastly, they have a new invention out there called soft close toilet seats, I'm just saying.."

"This property has been refurbished & it is wonderful. From the lobby, pool area & the rooms it is fantasti."

"The check in process took forever as there was no one at the front desk. The staff was just there to do the job, nothing more. The location of the property was very good. "

"This Holiday Inn Express just needs some love. The facilities need maintenance. The staff was nice and the room was as clean as it could be. It is time Holiday Inn Express St. Charles for a remodel or even some maintenance on this facility."

"Comfortably and quiet"

" Have stayed here before. "Renovation " has been going on for 3 years. Great location, average property, some staff are not helpful. Marriott needs to take it over, get the upgrades done, work with staff to improve attitude"

"I feel like this place was built out of cardboard. Request a top floor room if you want to get any kind of sleep. We could hear every single step taken by the guest staying in the room above us. The room could have been cleaner. With that said, the staff was very nice."

"Room was very clean, public areas clean and welcoming. Very friendly staff!! Breakfast could use some more hot options but it is continental and did have pancakes, scrambled eggs, and sausages. Staff was cleaning and restocking breakfast frequently. Would definitely stay here again! "

"It was clean, didnt really see much staff but seemed sufficient and it worked!"

"We have stayed at this hotel many times and always appreciate the friendly staff—Kelly, in particular, was especially helpful during our visit. The breakfast was okay, though it feels like the quality has slipped a bit compared to past stays. It’s also worth noting that this location hosts quite a few events, so be prepared for the hotel to feel a bit taken over on occasion. Our main issues were with the room comfort and maintenance. The air conditioner is wired to a motion sensor, meaning the...

"I didn’t like the smell of the room and the bleach was to strong on the bedding"

"For a limited service hotel, it is top notch. The gym is excellent and you can’t beat free WiFi and breakfast when you are a business traveler."

"Extraordinario Hotel"

"Clean room"

"No es un buen lugar para alojarse especialmente si vas con niños , tuve una muy mala experiencia , hay muchas personas borrachas en la madrugada con mucho escándalo me tocaron mi puerta una persona ebria, es un poco de lo aconteció..."

"This is a flop huose, rooms by week or month. Had I only known, I would not have stayed there but it was too late to change. Expedia misrepresented this place. no hair dryer, holes in wall and bathroom door, rusted metal frame around mirror and light fixture, no carpet, just fake wood vinyl flooring, lobby closed from 5am to 9am, YOU have to take out garbage to dumpster or get charged $50, 'furniture' for aloset all open front (without doors) making it look like a gym locker room with everything...

"Blood stains on the carpet, room smelt sour like must and urine, refrigerator was broken and had a bunch of loose water in it. Staff hassled me about checking in even thought the room was fully payed for already."

"We arrived late so had to wait for the on call staff. While waiting we were approached by several “guests” that were intoxicated. While checking in two other impaired guests entered. We had also observed a group of men along the buildings exterior that were partying. When we arrived in the room it wreaked of pot. We returned downstairs and asked to cancel our reservation. We felt very uncomfortable"