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"Did not have a balcony "

"The location "

"Our room was great!!! The bathroom was huge!!! Bed was very comfortable. TV had great channel choices. We also utilized the bar upstairs, and the bartender and drinks were great. The location was also fantastic, literally steps from Times Square. Parking was easy, across the street from the hotel. We parked and didn’t need to move it until end of stay. Very convenient. I would highly recommend this hotel to anyone staying in NYC. "

"Great staff. Having stayed here several times over the years, the hotel is getting a bit worn and is ready for some extra coat hooks, usb ports, etc. The location and the people make it great!"

"Great service "

"The staff was incredibly friendly and helpful, and the room was spacious with great city views. The location can not be beat. "

"Love the pool!"

"Always a pleasure to stay at The Chatwal. Enjoyed our stay and the room and staff were great. "