The staff in the hotel are friendly, courteous and attentive. Thank you especially to Jay Wong, Arjay, Lucas and Nina for making our stay a pleasant one.
On the whole, the hotel is more suitable for short stay guests. Based on our 23 nights stay, there are a few issues that need to be addressed.
1) The room allocated to us had a window that
faced the shop lot and public corridor. There was no fresh air or natural light and no privacy unless one pull back the curtains and open the window. Had to leave curtains
closed most of the time for privacy without
natural light.
2) Rather noisy as our room was next to the
housekeeping staff/storeroom and exit
3) Room and bathroom lights was quite dim for
us with not as good eyesight
4) No trash bin in bathroom
5) General cleaning of room is an issue. Lots of
dust above fridge under the desk, bedside
and desk lamps were dusty, dusty kettle and
beverage tray. Needed to request vacuuming
of room and cleaning of bathroom on 8th day
of our stay as not done
6) Toilet and bathroom not cleaned regularly.