Victoria Jungfrau Grand Hotel & Spa, at the foot of the Swiss Alps, welcomes families and adventure enthusiasts. Guests can join yoga, ice skate, or book treatments at NESCENS spa. Three restaurants serve Italian cuisine, and bike rentals make exploring nearby Lake Brienz easy.
VIP Access
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Pet-friendly
Free Wi-Fi
Restaurant
Gym
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Located in Central Interlaken, a neighbourhood in Interlaken, Victoria Jungfrau Grand Hotel & Spa is in a rural area and on the boardwalk. First Station and Schilthorn Piz Gloria are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Thun and Lake Brienz. Travelling with kids? Don't miss Jungfraujoch Sphinx Observatory. Take in the nearby slopes with cross-country skiing, downhill skiing and snowboarding, or try out other outdoor activities such as sledging. Visit our Interlaken travel guide
Höheweg 41, Interlaken, BE, 3800
What's nearby
Interlaken Casino
5 min walk - 0.4 km
Alpine Garden
8 min walk - 0.7 km
Hoeheweg
2 min walk - 0.2 km
Kunsthaus Interlaken
2 min walk - 0.2 km
Mystery Rooms
9 min walk - 0.8 km
Getting around
Interlaken West Station
8 min walk
Bern (BRN-Belp)
45 min drive
Restaurants
Vicoria Terrasse
1 min walk
Swiss Chocolate Chalet
3 min walk
Dunkin Donuts
3 min walk
Sapori
1 min walk
Ristorante Sapori E Pizzeria
1 min walk
About this property
Victoria Jungfrau Grand Hotel & Spa
Luxury family-friendly hotel near Lake Brienz
Golfing on-site, a terrace and a shopping centre on-site are just a few of the amenities provided at Victoria Jungfrau Grand Hotel & Spa. Hit the slopes at this hotel, offering a free ski shuttle, ski passes and ski storage. Treat yourself to reflexology, a Thai massage or a body wrap at Spa Nescens, the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner and Italian cuisine. Pilates classes and fitness classes are offered at the 24-hour gym; other things to do include ice skating and fishing. In-room WiFi (surcharge), with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a garden and a playground.
You'll also find perks such as:
A seasonal outdoor pool and an indoor pool, along with sunloungers
Buffet breakfast (surcharge), bike hire and an indoor tennis court
Valet parking (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
Supervised childcare (surcharge), concierge services and free newspapers
Guest reviews say great things about the helpful staff
Room features
All 216 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and bathrobes.
Extra conveniences in all rooms include:
Free toiletries and hairdryers
TVs with cable channels
Mini fridges, coffee/tea makers and heating
Awards and affiliations
The property is a member of the Leading Hotels of the World.
Available in all rooms: WiFi (surcharge); free wired internet
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: High-speed internet
Parking and transport
Electric car charging station on site
24-hour return airport shuttle on request for a surcharge
Free ski shuttle
Parking on site (CHF 35 per night)
Valet parking on site (CHF 35 per night)
Limited on-site valet and self parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 45 for adults and CHF 45 for children
3 restaurants
A bar/lounge
Private picnics
Snack bar/deli
Restaurants on site
La Terrasse Brasserie
Radius - by Stefan Beer
Sapori
Things to do
24-hour gym
3 outdoor tennis courts
Arcade/game room
Bicycle rentals
Billiards/pool table
Fishing
Fitness classes
Free children's club
Full-service spa
Golf
Helicopter/aeroplane tours
Ice skating
Indoor pool
Indoor tennis court
Library
Pilates classes
Playground
Ropes course
Sauna
Seasonal outdoor pool
Shopping centre
Ski passes
Ski storage
Steam room
Tennis lessons
Yoga classes
Family friendly
Arcade/game room
Babysitting (surcharge)
Free children's club
Indoor pool
Laundry facilities
Mini-fridge
Playground
Seasonal outdoor pool
Separate bedroom
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)
Conveniences
24-hour front desk
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Business services
6,641 square feet of conference space
Business centre
Computer station
Meeting rooms
Outdoors
Barbecue grill
Garden
In the mountains
On the boardwalk/promenade
Picnic area
Pool loungers
Terrace
Full-service spa
20 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
4 floors
Ballroom
Banquet hall
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
TV with cable channels
Food and drink
24-hour room service
Champagne service
Coffee/tea maker
Espresso maker
Mini-fridge
Minibar
More
Connecting rooms available
Desk
Free daily newspapers
Heating
Individual decor
Individual furnishings
Iron/ironing board
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CHF 50
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: CHF 50
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of CHF 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 160.0 per night.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
New Year's Eve (31 December) Gala Dinner per adult: CHF 440.00
New Year's Eve (31 December) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old)
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
Tourism fee: CHF 1.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately CHF 45 for adults and from CHF 45 for children
Fee for in-room wireless Internet: CHF 0 per stay (rates may vary)
Airport shuttle fee: CHF 660 per vehicle (one way)
Self-parking fee: CHF 35 per night
Valet parking fee: CHF 35 per night
Pet fee: CHF 35 per pet, per night
Service animals are exempt from fees
Early check-in fee: CHF 50 (subject to availability)
Late check-out fee: CHF 50 (subject to availability)
Rollaway bed fee: CHF 160.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the spa without adult supervision
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.
Property is also known as
Grand Hotel Jungfrau
Grand Hotel Jungfrau Victoria
Grand Hotel Victoria Jungfrau
Jungfrau Victoria Grand Hotel
Jungfrau Victoria Hotel
Victoria Jungfrau
Victoria Jungfrau Grand
Victoria Jungfrau Grand Hotel
Victoria Jungfrau Grand Hotel Interlaken
Victoria Jungfrau Grand Interlaken
Victoria Jungfrau Grand Hotel And Spa
Victoria Jungfrau Grand Spa
VICTORIA-JUNGFRAU Grand Hotel Interlaken
Victoria Jungfrau & Interlaken
VICTORIA JUNGFRAU Grand Hotel Spa
Victoria Jungfrau Grand Hotel & Spa Hotel
Victoria Jungfrau Grand Hotel & Spa Interlaken
Victoria Jungfrau Grand Hotel & Spa Hotel Interlaken
Frequently asked questions
Does Victoria Jungfrau Grand Hotel & Spa have a pool?
Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:00 AM to 9:00 PM.
Is Victoria Jungfrau Grand Hotel & Spa pet-friendly?
Yes, Victoria Jungfrau Grand Hotel & Spa allows dogs (limit 2 total). There's a fee of CHF 35 per pet, per night. Service animals are exempt from fees.
How much is parking at Victoria Jungfrau Grand Hotel & Spa?
Self-parking is available for CHF 35 per night. Valet parking is available for CHF 35 per night.
What time is check-in at Victoria Jungfrau Grand Hotel & Spa?
Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of CHF 50 (subject to availability). Late check-in is available during limited hours.
What time is check-out at Victoria Jungfrau Grand Hotel & Spa?
Checkout is at noon. Late checkout is available for CHF 50 (subject to availability).
Does Victoria Jungfrau Grand Hotel & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of CHF 660 per vehicle applies.
Where is Victoria Jungfrau Grand Hotel & Spa located?
Conveniently located near the ski slopes, this Central Interlaken hotel is in the mountains, within 2 mi (3 km) of Lake Brienz and Lake Thun, and close to winter sports, such as cross-country skiing and skiing lessons. Trummelbach Falls and First Station are also within 20 mi (32 km). Interlaken West Station is 8 minutes by foot and Interlaken West Ferry Terminal is 9 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Victoria Jungfrau Grand Hotel & Spa Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We stayed in the spa area and wow the room was big and amazing! My favorite room of all time. The service matched, everyone so polite and kind. We stayed for three days which was not enough. Ate at two of the restaurants both amazing and even bought a sweater at the shop to stay warm on the Jungfraujoch “Top of Europe”. This is the place to stay no question. Wish we would have booked more time at this hotel!
Amy
Stayed 3 nights in Oct 2025
10/10 Excellent
Charles
28 Jun 2025
Liked: Amenities
The Victoria Jungfrau Hotel, both public and private rooms, is absolutely beautiful.
A fantastic hotel in a beautiful city. The staff was very welcoming and took the time to tell us about sights to see and places to eat. We look forward to coming back again soon.
Very special hotel which was the highlight of our visit to Interlaken. We wouldn’t have changed a thing. The food was impeccable, the staff were extremely professional, welcoming and helpful, and our room was immaculate.
This is by far this best hotel in the Interlaken area! Incredible service, great location, I can't say enough great things about this hotel! This was our second time staying here and it has only gotten better!
Best hotel we stayed in over our 2 week trip in Austria, Germany, Liechtenstein, and Switzerland. It was the best of the 4 and 5 star hotels we stayed in. Loved the pool area.
I think this may be my first hotel review but this one was well worth taking the time to write about. The service here is outstanding and everyone there goes above and beyond. They are friendly and knowledgeable and really made a difference for our stay. The hotel design is also very elegant and the pool has a very nice view as well. The service all around from the waitresses to front desk and especially to the concierge made this feel better than the four seasons or ritz.
In the heart of interlaken, with the best view of the snow mountain top from the dining hall. Very comprehensive spa facility with a Roman style open pool facing the Mountain View. The stay experience is unique and memorable. Room is spacious and comfortable. Impeccable service from everyone in the hotel. Highly recommend for anyone who would visit the area.
Beautiful grand old hotel with modern updates. Received a room upgrade plus $100 credit thru Expedia for the spa. In house Italian restaurant was very good as was the breakfast. Made our trip to the Jungfrau very easy as the train is in walking distance.
This place is a splurge but one worth taking... The building, restaurant and amenities are truly top notch. Stunning spa and we also used the gorgeous indoor tennis court. The restaurants were the best we had while in Interlaken. By far our favorite memory will be eating breakfast by a huge window watching the paragliders... Pricey place but priceless core memory!