Search Hotels Near Ina Pullen Smallwood Memorial Library, Mobile

"The bad mark comes from the fact that this is the very first best Western. I’ve stayed in and I stay in them a lot that has $100 incidental charge to your card that can be held 35 days. That is utter crap. If you wanna buy something you use your card and you buy it. I guess they probably do it for people who take things from the room. I don’t know. Never had it happen before and I don’t like it. My husband uses his debit card and you should never have money amts withheld on them! When I booked for some reason, I thought this was downtown too. It is not, and it was not in the best location. It’s a very nice hotel inside though. "

"Wonderful hotel with a gorgeous garden. Close to everything in Mobile"

"TV didn't work, café had nothing that was on their menu, no toiletries provided not even hand soap. Gave a detailed account of my experience to someone at the front desk and they did they would relay that to the general manager. Never heard from anyone. Not even so much as a sorry for your awful experience"

"Toilet was running continuously. Loud buzzing sound emitting from ceiling. Sound of traffic was loud. Bed was very uncomfortable- hard as a rock - old. Sheets were very rough - not up to any hotel standard that charges over $150 a night. Pillows not comfortable at all .. like footballs. Breakfast substandard . After telling front person at lobby some of my issues , he offered to have manager call me - that was 4 days ago - no call .. no follow up Not worth it at all"

"No breakfast, Ac was hard pressed to cool mid day. It did fine at night. Room was clean. Ordered the dish pack which was nice, but if you have a family “kids”you will definitely need more. Overall a great stay for the price. "

"Great place to stay the night bed was comfy and very quiet for some really good rest"

"Friendly and helpful staff"

"Check in good. Hotel is tired and needs more maintenance. My room the door lock failed when I came back at 22:30. The duty manager was excellent. Electrical sockets on room didn't work. Air contol controller didnt work but with a chair I was able to access the manual controls. "

"Continental breakfast was not very good. Staff ate more than the guests."