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"Very enjoyable stay, in a great location."

"It's was nice hotel to stay in deffo stay here again 😄👍❤️"

"Great option for London stay at great value. Nice and modern, so super clean, great amenities - reception bar area was nice and open and very stylish. Rooms were exactly what was needed, albeit slightly compact, but a comfy bed and great showe"

"It was a comfortable stay. Room was beautiful, clean, and spacious. I would definitely come back again."

"The best location in London Elizabeth and Jubilee metro lines I used during my activities saving lots of money. Both stations close to hotel and also DLR"

"Camera non pulitissima e servizio giornaliero di pulizia un po’ scadente. Pigiama nn piegato, teiera non lavata, pulizia del lavabo approssimativa. Manca lo scopino per pulire il wc e condividendo la stanza e’ un problema. Colazione ottima e personale molto gentile"

"First of all, the accommodation I had booked for 7 people turned out to have only 6 double beds. When I inquired at reception, they told us that the staff had probably placed the 7 beds incorrectly; they had likely forgotten. So we had to find another sleeping place for the other person. With 6 people, everyone needs their own bed, not all sleeping next to each other. It was not very helpful, and we struggled with it quite a bit."

"Staying in Canary Wharf, this is a really great hotel with apartments. Ours was overlooking the waterway, huge en-suite double bedroom, lounge with large sofa bed and fully equipped kitchen. Staff very helpful and pleasant. Small table sitting coffee area downstairs with complimentary coffee. Lifts to all floors. Good location. There is a bridge from the main road to the top of steps though to get to the entrance. Fine with small cases, not sure if there is another route for larger...

"This hotel has a well-cleaned room with enough-large size, located at relatively quiet circumstance. The breakfast options are fairly standard and nothing out of the ordinary, but they are perfectly tasty. It is a 10- to 15-minute walk from Canary Wharf Underground station, and you might get lost if you are unfamiliar with the area. This is because the area around Canary Wharf station features shopping centres and has a relatively complex layout. However, the fact that this shopping centre...

"A welcome change from London hotels. Nice little Italian lady looking after the guests."

"We requested for three criteria: clean, view and workspace. All matched! Had spent great time during the half term. The place is convenient and close to all daily necessities. Quiet at nights which is important. Would wish to be back again. Well done Charles Hope team. "

"Had to check in at the last minute and was not disappointed. Clean, comfortable, well appointed studio room with kitchenette was perfect"

"Myles and Duncan were masterful and very gracious in managing and accommodating us under difficult circumstances. Thank you with great appreciation"

"Room was clean and whilst the bed was very firm I slept well. Breakfast was a delight and the staff very helpful."

"Lovely staff, excellent restaurant and pub. Unfortunately, my room (The Periwinkle Room) had a not so good smell. Combined with no air-conditioning it made my stay fairly unpleasant and it was very hot inside the room. There is a fan located high attached to the wall but it really didn’t help much at all."

"- Room not that clean, baby found loads of hairs and things. - post-booking I got loads of repetitive spam messages to check in online days before arrival. - Facilities have restricted use, e.g. no children at pool 10am-6pm! The only reason we stayed there was so the wife can rest at the pool with the baby. - Restaurant food was pub quality but Michelin price. - "Entry" to breakfast ends at 9:30 not 10 as advertised. "Entry" to pool area ends 8pm when advertised hours are until 9pm, staff tey...

"Good location, great facilities in room, clean and tidy, secure access, tea and coffee topped up, good bed."