New Otani Hotels hotels in Ibaraki

"Everything was great"

"Clean, excellent area, kind staff, and great set up! 10/10 would stay again!"

"Japan hospitality is just perfect. Staffs are very friendly and helpful. This hotel is located right next to JR Osaka Station. There are everything you need and not need within 15 mins walking distance. Cannot ask for anything more."

"Everything is great here. Very convenient to anywhere. Bus to Kansai airport is next door on the second floor "

"Everyone was nice "

"I had booked a room and paid extra for breakfast.. on my first day of breakfast I realised that had nothing there for lactose intolerant or allergies. I went to the counter and asked for a refund for breakfast because I wasn’t happy with it and the manager said you are on a non-refundable stay… What has the breakfast got to do with this day? My kids would not eat the breakfast and I ask for a refund only for the breakfast so we could go down the road and eat what was suitable for us… also I am not racist but when I’m in Japan, I want the manager of the hotelh and I want to stop in the restaurant to be Japanese. I’m not putting up with rude foreigners that can’t even speak English or don’t understand what Armond milk is"

"Very busy with large tour groups. Did not yave the serenity of typical onzen hotel."

"Nice"

"Always frontline staff available at check in to help you. Excellent bakery for coffees, cake and savoury treats. The rooms are fairly big and very clean. All amenities are well equipped and available. Great location and rooms are very quiet. "