We reached the hotel at 1 AM and checked in. The person at the front desk was kind and completed our check in quickly and gave us an upgraded room. The hotel is dark dusty and dingy. The “upgraded” room was deplorable to say the least. We found hair and stains on the bed ( don’t even want to wonder what the stains were). Bathroom was disgusting as well. Informed the front desk about this and they said they can’t do anything. Left the property right away!! Expedia has been no help either. Do NOT stay here.
Centrally located spacious room /Good Front desk response/Good Travel desk coordination/ Courteous support staff /Food quality good and tasty /Lift and other ambience good.
Understanding of room service requirements of customers to improve very much including language and actual customer requirements /bathroom cleanliness to improve/Old Room phone to be replaced with new including Directory of information which is not legible/Electrical plug points are shaky and to be secured/Internal lighting to improve including fan control
Overall stay was good and comfortable
Though Central court is in the heart of the city, the metro construction is one of the biggest drawback. Getting cabs just to manouever to the hotel is a big challenge.
Our check-in into the room was terrible, it was not cleaned, smelling of cigarettes and full of cockroaches and rats running helter skelter. The hotel had a big group of students at the same time, which meant through the night so much chaos and screaming and running around and knocking on the doors.
Hope the hotel does something in terms of maintenance.
Would never recommend anyone to this hotel.
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6/10 พอใช้
ผู้เข้าพักจริง
22 ส.ค. 2016
ไม่ชื่นชอบ: พนักงานและบริการ
I was very disappointed as the wifi connection was very poor.
Staff were not friendly
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8/10 ดี
Sunit
22 ก.ย. 2015
ชื่นชอบ: ความสะดวกสบายของห้องพัก
Good Hotel at good location
Good hotel at a very good location.
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8/10 ดี
Raj
29 มิ.ย. 2015
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Over all stay its ok.
Overall its ok, for the amount paid in US dollars, it is little expensive.
Found the hotel staff very courteous. Hotel ambiance is very good for a 3 star hotel. Breakfast buffet which is included is lavish, really enjoyed our breakfasts. Overall experience good!
stayed there for 2 nights. had bed bugs annoying at night. the kettle wasn't clean nor the coffee cups. the toilet faucet was broken and water leakage. it was not impressive as shown in the websites.
Generous checkin - checkout policy. Room is comfortable with extra chairs, tables and refridgerator. Location is awesome. Close to sightseeing such as Birla Temple, Lake, Gardens, Charminar, Shopping etc. Breakfast was decent. Staff was helpful and overall good value for money. Room did smell a bit of cigarettes so make sure you ask for non smoking room.