This is a great hotel - lots of nice facilities (great gym, nice roof top pool and bar), next to great restaurants, and easy to get to the business district of Hyderabad. The staff were excellent - they went out of their way to make sure that I had everything I needed. I would happily stay here again.
Excellent service, dedicated and friendly staff. Very clean and food is amazing! Chefs are always happy to cater to your needs.. kitchen staff serves with a smile..
Overall we are satisfied with the stay. The rooms were clean and the in room dining orders were delivered promptly. The rooms were spacious and the mazzo restaurant breakfast buffet spread was enormous and tasted good. We stayed for personal reasons for this trip.
The problem is less with the property but the way Expedia handled it, I book a room for 3 with breakfast and dinner while at the property my guest were told only 2 people can have dinner. The entire concept is so stupid while booking it’s not mention anywhere.
Our reservation was cancelled without notification. Then we were kept waiting 15 mins for our room after a very long day. The room though nice had poor AC in the bedroom compared to the hall. The water from the shower leaked into the bathroom. Dryer locked our clothes delaying our checkout. Otherwise fine experience
เข้าพัก 1 คืน, มิถุนายน 2023
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Nikhil
9 ก.ค. 2023
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก, การติดต่อสื่อสาร
This property is reviewed highly, but it didn't really live up to it; there wasn't anything really wonderful about the facility, the corridors were dingy and the washer/dryer equipment was faulty. However, I typically don't have that high expectations, but the thing that pushed me to review is this --
The property puts you through airport-style security check of you and your belongings every time you enter. With a week stay and couple checks a day, you can imagine the frustration. Whats more - They don't allow cameras, and start hassling you (both guards, reception) when their bag scanner reveals it.
While the staff were otherwise pleasant, the policies at this hotel make it my worse stay in all my travels. Don't go here if you carry camera or electronics in your bag!
Reception staff are Excellent - Early checkin and late checkout, Restaurent staff are nice , Every thing is amazing - To improve on a) Bedroom lighting - Hitting on Eyes directly b) Tv - Live free channels to be increased c) Quality of Bathroom products -Soap, shanpoo, lotion are below standards
My stay was good and was quieter rooms. The problem I had is using my Chromecast to cast my Netflix to tv and issue was not resolved .And there is not much to watch on the available channels and felt bored.