โรงแรมและที่พักไฮด์ พาร์ค เอสเตทส์

"Had a great stay. Comfortable, breakfast"

"The manager and staff at this property absolutely ABHOR Expedia customers. They REFUSED to help change a room because I didn't book directly with them. The manager told me she COULD help me if I had booked directly, but WOULDN'T help me because I booked with Expedia. They then LIED to Expedia when Expedia called to make the change. I had the absolutely WORST hotel experience in my entire life (and I travel a lot). The staff was ABUSIVE. I DID NOT end up staying the 2 nights I booked because I...

"The property is homey and the staff is welcoming and excellent with record and directions. The bed is comfortable. The decor is pleasing. The ceiling in my room was acoustic tile, that needed renovations. Can’t wait to go back"

"This hotel is very nice and the atmosphere is Santa Fe."

"Great location. Beautiful historic hotel."

"Very clean and staff was very helpful"

"Mouse in room | High price, low value Around 12am on our 3rd night, we awoke to sounds of a mouse scurrying around. We opened the doors and scooted it out onto the second story patio. Checking the room, we then found several droppings. We called front desk, who told us there were no rooms we could move to. They sent cleaners to vacuum our room and change bedding, which finished about 1am. The next morning, we spoke with the front desk manager, who offered to refund our resort fees ($55 per...

"Clean and fairly new. Breakfast was hot, had a pool but no bar or happy hour"

"Do not stay here the pictures on Expedia are not the same pictures at the place. The place is completely outdated. If there are any nice rooms, they were not where you could see them. The shower had a hole behind the showerhead scratches and tears everywhere."

"From the welcome cookies and fruit bowl to the butler service offering coffee or tea and chocolates at turn down to the fantastic wine and cheese evening hour to the full continental breakfast, our stay was wonderful. Every detail was thoughtful and the staff could not have been more welcoming. The shuttle service is a nice amenity as well. Beds were luxurious and the room was larger than most newer hotels today. Loved the fireplace in the room. There are so many walkable shops and restaurants...

"I think you need to try harder when it comes to breakfast. Three days out of our four day stay the menue was sausage and scrambled eggs and both were cold. Sausage gravy was served with biscuts one day and was really good."

"People were very nice and helpful! Enjoyed our stay. Thank you!"