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Reviews of Deerhurst Resort

3.5 out of 5
Deerhurst Resort
1235 Deerhurst Dr, Huntsville, ON

Reviews

7.8

Good

Rating 10 - Excellent. 321 out of 1000 reviews" "
Rating 8 - Good. 371 out of 1000 reviews" "
Rating 6 - Okay. 178 out of 1000 reviews" "
Rating 4 - Poor. 83 out of 1000 reviews" "
Rating 2 - Terrible. 47 out of 1000 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

leanne

Liked: Cleanliness, amenities
Disliked: Staff & service
Beautiful stay,
Stayed 1 night in Apr 2024

10/10 Excellent

JADE

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
thank you for good price
Stayed 1 night in Apr 2024

10/10 Excellent

darren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly nice pool and play area for children beautiful rooms with lots of space. came for dance competition and was not disappointed. would definitely recommend
Stayed 1 night in Apr 2024

6/10 Okay

AILEEN, Bancroft

Stayed 3 nights in Feb 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Astrid

Stayed 1 night in Apr 2024

8/10 Good

Mathew

Stayed 1 night in Mar 2024

10/10 Excellent

Ravneet

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice overall.
Stayed 2 nights in Mar 2024

10/10 Excellent

Alison, Cannington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property and so quiet being off season. Lovely, crystal clear lake. Saw a deer when we were leaving. Comfortable spacious rooms and beds.
Stayed 1 night in Mar 2024

6/10 Okay

Pranay

Travelled with family
Disliked: Property conditions & facilities
It’s time Deerhurst updated their buildings! Stayed over Easter weekend and the activities planned were good but had a very mixed experience with some of the staff hosting Easter activities. Stayed in Pavilion which had all the amenities but resort in itself needs lot of TLC. Overall an average experience.
Stayed 2 nights in Mar 2024
Response from Deerhurst Resort on 9 Apr 2024
Thank you for your feedback Pranay, we will bring these items back to our management team and look forward to making future improvements.

8/10 Good

Kimberley

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Pet friendly areas were not always clean (carpets)
Stayed 2 nights in Mar 2024
Response from Deerhurst Resort on 9 Apr 2024
Thank you for your feedback Kimberley, we will follow up with our housekeeping team.

8/10 Good

hirak

Travelled with family
Liked: Cleanliness, amenities
Good but need more activities during switch period of winter to summer
Stayed 1 night in Mar 2024
Response from Deerhurst Resort on 9 Apr 2024
Thank you Hirak, we will take this into consideration for future enhancements

8/10 Good

Jordan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great amenities for families, even in the winter with heavy snow. Lovely location with beautiful views of the lake.
Stayed 3 nights in Mar 2024
Response from Deerhurst Resort on 9 Apr 2024
Thank you for staying with us!

10/10 Excellent

Amy

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Mar 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Meenu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Activities
Stayed 2 nights in Mar 2024

8/10 Good

Glen

Travelled with family
Eclipse dining is on but a little pricey for children
Stayed 1 night in Mar 2024

6/10 Okay

Karolina

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always fun, but unfortunately winter left and there wasn’t much to do!
Stayed 2 nights in Mar 2024

10/10 Excellent

Geraldine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Mar 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I like how kid friendly it is. There is not much food options around is my dislike.
Stayed 1 night in Mar 2024

8/10 Good

Joanne

Stayed 2 nights in Dec 2023

6/10 Okay

Glen

Liked: Cleanliness
Expensive. Limited dining. Ok for a 3 star.
Stayed 3 nights in Mar 2024

6/10 Okay

Shannon

Travelled with family and small children
We stayed in the Bayshore building and like other comments have noted, it was a bit outdated. The bathroom was incredibly small, the beds were very squishy, resulting in very achy bodies the next day. The walls are thin and we could hear entire conversations from the room next door. The view was lovely (of the lake) and the building is near the beach so I’m sure in the summer people don’t care about the room itself because the location takes the cake. If you have kids I highly recommend staying in the main building, as that’s where the pool and kids stuff is located. We had asked to change but unfortunately they were booked up for the weekend. The eclipse restaurant was nice and we had the buffet breakfast. Although it was pricey, we enjoyed it! Booked a massage at the spa, but NOT worth the price! Save your money. Overall the stay was “good” but not great.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ujjaval

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lot's of indoor and outdoor activities for kids and families. Didn't have to leave the property in three days and enjoyed every bit of our stay there.
Stayed 2 nights in Feb 2024

8/10 Good

Renee

Stayed 1 night in Feb 2024

10/10 Excellent

Lea

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good for family activities
Stayed 1 night in Feb 2024

8/10 Good

hyesoo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service
Staff were great! Easy checkin. Fridge didn’t work and another was delivered quickly. Property is looking a little tired in the main hallways and rooms especially. Beds and pillows extremely comfortable. Nice linens. Would have liked ports for charging phones & tablets.
Stayed 2 nights in Feb 2024

10/10 Excellent

Indeep

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome Resort
Stayed 2 nights in Feb 2024

6/10 Okay

Shannon

Stayed 1 night in Feb 2024

6/10 Okay

Sess

Travelled with family and small children
Liked: Amenities
My family and I were unable to use the pool from 9 pm to 11 pm because it was reserved for a group
Stayed 2 nights in Feb 2024

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to bring young children
Stayed 1 night in Jan 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and friendly staff. So much to do.
Stayed 2 nights in Jan 2024

10/10 Excellent

Guilherme Ferraz de Arruda

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jan 2024

10/10 Excellent

Neil, Orillia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake side, restaurants and activities like pool, hot tub and cross country skiing.
Stayed 2 nights in Jan 2024

6/10 Okay

Egidia

Travelled with partner
It was ok
Stayed 1 night in Jan 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a bit disappointed in the Unit we were housed in... not really what we expected from Deerhurst Resort (Stayed at Bayshore 1)
Stayed 1 night in Jan 2024
Response from Deerhurst Resort on 24 Jan 2024
We apologize about any miscommunication with your room and appreciate your feedback. We'd love to welcome you back for an improved stay in one of our other buildings that may be more suited to what you are looking for.

8/10 Good

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Bernice

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

michael

Stayed 1 night in Jan 2024

6/10 Okay

Caroline

Travelled with partner
Liked: Cleanliness, staff & service
The room was quite dated and one of our queen beds was broken. Only 1 hot tub and it was full of kids. Great for families but not a first choice for couples time away.
Stayed 2 nights in Dec 2023
Response from Deerhurst Resort on 24 Jan 2024
Thank you for your feedback Caroline, we do look forward to making improvements to our rooms in the future. We would suggest our Lakeside Lodge for a more modern room experience and a mid-week stay for a quieter couples getaway - we hope to welcome you back!

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were so accommodating and helpful.
Stayed 2 nights in Dec 2023
Response from Deerhurst Resort on 24 Jan 2024
We're so glad you had a great experience!

10/10 Excellent

Roya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Nazanin

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It did not even have the facilities of an inn ! When we asked for water to drink, they said don't have !!!!!!!!
Stayed 1 night in Dec 2023
Response from Deerhurst Resort on 24 Jan 2024
Hi Nazanin, we apologize for the misunderstanding with our water. We do hope you are able to return for an improved stay to experience our variety of activities and amenities.

10/10 Excellent

Priom

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's nice place to relax and enjoy the outdoors. Lots of activities and indoor amenities for kids.
Stayed 2 nights in Dec 2023

8/10 Good

Jihye

Stayed 2 nights in Dec 2023

10/10 Excellent

Bonny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Dan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kids play ground is nice , so does the swimming pool and Compass louge, Elipise restaurant.
Stayed 1 night in Dec 2023