4/10 แย่
nicholas
เดินทางกับคู่รัก
28 ก.ย. 2025
ชื่นชอบ: สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: ความสะอาด
The hotel seemed great upon first arrival, however it kind of fell apart after that. On the first night the wife and I were laying in the bed hanging out. We decided to get up and shower and in moment my wife pulled the comforter back and we found bugs. We notified the front desk and a maintenance person and a manager came to our room and after a look they decided to move us to and upgraded room, gave us 100 dollar credit and they dry cleaned all the clothing we were wearing. I felt like their reaction was very appropriate at the time. Apparently the hotel staff did as well. The next day my wife and I went out for most of the day. When we came back the plan was to get ready for our dinner reservation. When we walked in room service had not come and I needed to request at least new towels so we could shower. They asked us to ensure we didnt have our do not disturb tag on the door which we didnt and I notified them were gone for most of the day. After 40 mins we at least got some towels. My wife and I had a nice dinner then returned back to our room. Again we were hanging for a bit then our room filled with the stank smell of weed coming from somewhere else on the floor. Pretty annoying again not the hotels fault but just added to the annoyances of our stay. We checked out today, we never heard from the manager again even though we were told they would let us know if the bugs were bed bugs or not. Just a disappointing trip for wife and I.
nicholas
เข้าพัก 2 คืน, กันยายน 2025
