2/10
The property manager didn't answer the phone, couldn't pick up the key, paid for the booking got confirmation email then couldn't get any response from the apartment, I went to the apartment still can't speak to anyone therefore I had to find another place to stay last minute which was difficult and inconvenient to say the least, I will be contacted Expedia who I booked the apartment through and I will be expecting a full refund, I would recommend booking this apartment unless you want to be disappointed, there is no way of communicating with the property when you call it's straight to voicemail, when you message it says it could take 2 days for a response which is useless when you need the key that day, (NO CUSTOMER SERVICE AT ALL)
Gareth
เข้าพัก 1 คืน, สิงหาคม 2024