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"Friendly welcoming staff at reception, helpful staff throughout the restaurant and spa, lovely rooms - would absolutely stay again."

"Good drinking "

"Beautiful hotel in lovely surroundings Spotlessly clean. Bedding and towels were high standards, helpful friendly staff. Would definitely stay there again "

"No food on Tuesdays. Big disappointment after a long drive. Breakfast service poor. Mistakes and inexperienced staff"

"Good value especially given the location in the centre of town in the more historic part of the town near to St Wulfrums church and some good historic pubs"

"A very nice B&B in a peaceful location and a pub is just a walking distance away! There is a court yard within the compound where one can relax. We enjoyed our one night stay here and enjoyed our full English breakfast. Thank you."

"A"

"Clean, comfortable, good quality rooms. Crown Inn next door very useful for dinner."

"Everything was excellent."

"We were put in the annex roof room which had suffered earlier water damage. While we understand that Victorian houses are not the same as today's the stairs were extremely narrow and dangerous, especially when carrying suitcases. The windows also need replacing, the double glazing was a manual effort"

"Staff: Welcoming, friendly, helpful, efficient and willing to go the extra mile. Executive Rooms 367 & 369: spotlessly clean and comfortable - good bed and choice of pillows but room a bit faded and dated - needs a bigger TV as distance from bed is too far for comfortable viewing. Lift out of action - not helpful - Best Western need to sort this pronto Spa & Pool: closed for refurb - needs sorting. Breakfast and Bar meals....good."

"Beautifully presented, clean… well equipped and close to shops and pubs….. "

"Beautiful room and perfectly placed for attending a wedding at the Gilstrap Centre. Directions, parking, and self check in were all well described and easy to follow."

"Parking, plenty of space. Good breakfast Handy location .Staff were very helpful."