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"You have cgarged me twice. How do I get a refund? j22pgj@gmail.com"

"My second stay at this hotel which pretty much mirrored the previous stay with a few more positives. I found a perfect parking spot just near the entrance and didn't want to give it up so I dined at the sports bar which was a wise decision as the food provided was top notch. My room was on the 2nd floor just around the corner from the leisure facilities which I took full advantage of using both the cardio equipment and weights. A very powerful shower later had me ready for bed which was comfy and led to a decent night's sleep. The breakfast buffet had great ingredients for both a cooked and continental choice of which I sampled a bit of both. For the caliber of place this is and all you have at your disposal, to get a quality room like mine for under £100 is considered a great bargain and I look forward to being back here again in the future."

"Have stayed at the hotel many times but decided this time to stay in the franklyn suite as a treat and wow it certainly did not disappoint ! "