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"Oustanding breakfast and staff. Room was spotless but small and dark."

"Friendly, professional and caring management. Traveling with my handicapped father and the management team was compassionate and very supportive. A+++ experience. I recommend the hotel for those with handicapped family who wish to enjoy a respectful and caring experience."

"Stayed two nights - good size room, clean and comfortable. Good breakfast, friendly hosts, good location with pubs and places to eat a few minutes walk away. Easy to get into Chester from here. Excellent."

"Looking quite tired now in some of the rooms and have had to report maintenance requirements in different on my last 3 stays. Change of policy to not offer breakfast as part of a package without any change in price is sneaky and wasn't communicated at booking."

"I would prefer it hotter but it was warm enough. Food was delicious, very good quality, staff extremely helpful and friendly, spa is beautiful with wide range of facilities. "

"Amazing break! Staff all friendly. Food in main restaurant was amazing and had a great massage at spa by Hannah. Spa was all lovely and clean and not overcrowded. The only thing was the relaxation room was not open after our massage as we chose the last session. The pastries at breakfast were not worth the calories as a bit stodgy. Other dishes were absolutely amazing. Thanks"

"Great room, food and service. Staff went above and beyond. "

"Generally the rooms are to a high standard. The breakfasts are excellent, and the staff really friendly. Easy car parking. Only quibble is that we tried to book another 2 day stay, the system didn’t allow this - wanted 3 or more: this may vary with time of year."