2/10 แย่มาก
Markita
เดินทางกับครอบครัวและเด็กเล็ก
5 พ.ค. 2026
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
UNDER HEAVY RENOVATIONS THROUGH 2027!
I've stayed at outriggers in Waikiki many times and this stay was awful. They are undergoing HEAVY construction (no lobby, reduced amenities, elevators constantly down) with constant drilling, demolition, and pounding noise so you can't enjoy the premeses (that's all you hear if you are out by the pool or on the beachfront).
They said they had planned fire drills at noon (fine) which proceeded for an hour but are easy enough to avoid. Then at 2 AM THERE WAS A FIRE DRILL with voices over the intercom saying just a drill, but what are we supposed to do at 2:00 a.m. woken up suddenly and evacuated the hotel half dressed with no guidance from staff, we couldn't even find the stairs and ended up in the elevator to evacuate.
What's worse is when we complained about the 2:00 a.m. fire drill we were totally gaslit. First the staff denied it ever happened. next the staff said it was actually a real fire alarm because of "humidity". One of the staff members was even egregious enough to say that we must have dreamed it. I feltextremely offended. Me and my family saved up for many years for this trip and the outrigger more than ruined it.
Also, when checking out we discovered that our bill had items on it that we did not purchase including an internet fee (the internet is listed as part of the reason they charge a resort fee! Among other amenities that were not available due to renovations) ... But of course they still charge the resort fee.
Markita
เข้าพัก 4 คืน, เมษายน 2026
