Search Holiday Rentals in Honokohau

"I had a very frustrating experience during check-in.​I had booked an Ocean View room. Upon arrival, the front desk staff told me that the room was not ready yet because they were still preparing it, and asked me to wait. I waited for about 30 minutes and checked again, but was told it was still not ready. After waiting for over an hour in total, I asked again, and only then was I informed that the room was actually undergoing maintenance.​This was clearly inconsistent with what I had been told earlier. It felt misleading and unprofessional.​After waiting even longer, I asked for an estimated time as we were very tired and just wanted to check in. I was then told it would take another 1–2 hours. At this point, I felt the staff had not been transparent and had failed to provide a reasonable solution.​Eventually, after expressing our dissatisfaction, another staff member arranged a different room for us. However, it was significantly below the standard we had paid for—it was on a lower floor and very noisy, not comparable to the Ocean View room we had booked. We had no choice but to stay there for the night.​The next day, we were told we could move to the correct room. However, even then, the information provided by staff was inconsistent. One person told us we could come at any time, but when we arrived in the early morning, we were told to return at 8 AM. When we came back at 8 AM, we were then told to wait until 11 AM.​Overall, this experience reflects very poor communication"

"Great mid level property. "

"Nice room. Able to walk to downtown. BBQ grills were clean and easy to use"

"We really enjoyed our stay. The room was comfortable and clean with an amazing ocean view. However, the hotel itself is tired and in need of some major maintenance and repairs. There is a large amount of rust to the exterior of the building and balconies including the outdoor restaurant. One of the ponds in the lobby area is full of green slime. It must’ve been an absolute stunner in it’s day and deserves to be again."

"Clean room, accomodating staff. This suits if you want to prepare your iwn meal as the property has kitchen, it’s like a house :-) Quiet Location but not walking distance to the town. For me staying in the heart of Kailua Kona is still my preference, which you do not need to worry on the parking. "

"Easy to park, loved that you get a great pool, sand and an ocean pool( super) Views were great on 4th floor. "

"No shuttle, great service, 24/7 gym, "

"Clean and friendly staff. Good location. "

"Floors were dirty, do not walk barefoot in the living room. the view from the room was spectacular. "