The hotel has not much around it, a bit far out, but close to airport. We wouldn’t use the safe as it’s not even bolted down and outdated, not digital. If you leave your room and come back you have to manually turn on the A/C.
Location is good near the airport and friendly staff. However this is a rather low quality hotel with some fresh paint. Looks good in the surface and in pictures.
First room had a bad tobacco smell, even though it was a non smoker hotel. The new room had a broken refrigerator and no hot water in the shower. Neither in the evening or early morning.
Breakfast? They actually call it breakfast? Unless you eat Pho (soup) there were toast, tomatoes and cucumbers.
This would hardly pass as a motel in US standards. Luxury? Where did they find luxury in this?
The staff was so great and helpful! They had service to meet me at the airport with car to come to the hotel, and the hotel isn’t far from the airport, only a few minutes. The room was very clean and nice, very happy with everything and the morning food make many different dishes! Thank you Hera Luxury Hotel, will definitely come back!