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"Friendly staff, clean rooms"

"Everything great!"

"Nice view over the Tyne. Quiet room"

"Great location and great service "

"Wonderful stay. Plenty of parking space. Good for a chilled weekend as well as nightlife. Staff were wonderful"

"Great hotel. Excellent staff. Renovated rooms make the world of difference. Bed was comfortable and bedding great quality. Back to being as great as it was. Definitely would recommend "

"Very clean room, staff very friendly and let us into our room early as it was ready. Room was beautiful and very spacious. Was amazing being able to choose our own room - the view was amazing! Digital key card was a great touch too. We used the pool where the staff again were friendly and pool was lovely and warm! We will definitely be back - the price was very reasonable too. "

"Convenient for railway station and places to eat. Spotless room, tea and coffee etc. Excellent value for money"

"Clean cosy, quiet room, stayed here a few times. Pillows a little soft for my liking, nice cookies!"

"Brilliant "

"Staff were all very nice, room was nice and big. Clean, breakfast was nice but couldve been a bit hotter. Pillows were like slabs of concrete. But we had a lovely time and will definitely be back. Good access to town and quey side. It was not free breakfast as indicated on survey, we had to pay £12 each if booked the previous day, which we did. Party of 4 people."

"Awesome experience. I can definitely recommend to others. "

"Great facilities (pool) and restaurant. Very friendly and accommodating staff who went above and beyond. Great experience and very well located."

"Yes"

"Clean room, brilliant staff"

"For the price absolutely amazing. Me and wife had a concert at utiliia arena and needed somewhere to stay. The city steps may look rundown but for the price it was completely worth it. The room was clean for £40 the price for both of us we had no complaints. "

"Clean, comfortable & great staff"

"Lovely room and bathroom. Really nice decor. Comfy bed. Breakfast and meal in restaurant both excellent. Definitely recommend. "

"Wonderful hotel"

"3rd time having stayed here it still doesn’t disappoint, from the staff who are all so very lovely, to the grounds, to the entrance to the rooms, my only criticism is the room we had was a bit tired but very clean, spacious and cosy we will defo be back "