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"Front desk staff was very accommodating. She was kind to let us check in as soon as rooms were cleaned. We traveled from California and were very sleepy and that made our stay more enjoyable."

"Everything was absolutely what we needed and perfect! My only dislike was when we checked in. I just feel if you are the r to great guests and welcome them then you should and give the details of breakfast and just shoe some hospitality is all. The checkout staff was absolutely awesome! I would stay again as this is a great location."

"It is a pleasure to stay in a place where the proprietors take pride in the property and are genuinely kind and gracious hosts. This is rare."

"Breakfast was meager"

"We needed a bed for a quick crash session on the way through. The gentleman at the front desk was pleasant and so helpful and kind."

"The staff was a husband & wife ownership. They were very nice. The wife was helpful giving us recommendations on where to go. They were accommodating placing a bigger refrigerator in our room for all our perishables. The only drawbacks was the pool was out of commission on the hottest weekend of the summer, Due to the rain. The bathroom was big but only had 1 hook to hang a towel on. There was no storage to place clothes on while taking a shower or getting dressed only back of toilet or floor....

"Extremely friendly and helpful staff upon arrival. Provide great insights on local restaurant opportunities, and included a five star breakfast. Highly recommend!"

"Quick check in and comfortable bed in a pretty New England town."

"Workers talking loudly until after 10pm No hot water at night A/c fridge and road traffic very loud"

"Very comfortable. Will stay there again"

"The price in this area is expensive and this motel provides a reasonable alternative!"

"T"

"Clean room and well-maintained area. Easy parking in and out. Close to all Great Barrington and Berkshire venues. Helpful and courteous staff."

"Excellent staff. Clean. Beds and towels excellent."

"Clean nice"

"Room was no smoking room and smelled like cigarettes. Huge stain on chair and couch in room. 2 pillows on each bed, super flat. Linens on bed were thin, no comforter. Called front desk to ask for extra pillows, they said they didn't have access to any linens "after hours". Asked for pull out cot so one person could sleep alone in 2 person bed due to back issues, stated they did not allow roll outs/cots even when we offered to pay extra. Price was outrageous for lack of amenities, no...

"I found the staff very helpful, especially the young man who worked over night. We experienced a slight problem, and he could not have been nicer. He represented the hotel extremely well. Breakfast was uninspiring but generally good. The view from the breakfast room is lovely. The common areas seem a little tired, but the room was very good value - especially as we overlooked the lake. The location is wonderful for Lee, Lenox, Stockbridge, all the cultural centers and the Mass Pike. A beach is...

"Old facility, needs refresh throughout"

"Nice room with great TV services and WiFi and even a pool"

"Great facilities, fantastic views and neighborhood. Everything is so neat and clean. Live it and will come back."