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"Nice and clean"

"The room smelled terrible and was very outdated. Staff was not friendly. The only reason I booked this place was for the pool and the in room hot tub. There's a reason there aren't many photos.. I wouldn't let my kids swim in the pool because it was full of debris and very cloudy. I booked a two day stay but decided to leave early the first day because it was just a disappointment. The sign in the parking lot warning visitors to lock their cars says it all."

"Great staff. The facility was undergoing a major remodel. My room was done but smelled really strongly of chemicals (new paint, new floors, new everything) and it was overwhelming for me. I opened the window, but there weren’t screens, and since this is still a motel, it wasn’t super safe. I think the smell (and hopefully screens) will be fixed soon but it might be best to wait a little longer until things are sorted. The room did have really soft towels and a lovely bathrobe and I loved access...

"Very quiet stay. The back deck was a good getaway at the end of the day. Housekeeping could have been a bit better but overall a good stay."

"Went for business great friendly stas"

"Had a beautiful setting, outside looked great. Office area was great. Room was very much in need of fresh paint and new carpet, otherwise was just fine. Breakfast was only a high end continental type. Safety was a big concern, there were several places that had a considerable change in elevation between carpet and tile with no warning, very bad for the elderly patrons. Staff was extra friendly and efficient."

"Clean room, nice staff, enjoyable jet tub in room."

"the rooms and hallways smelled musty. Dehumidifiers were running in the hallways. Free breakfast was very skimpy. Parking was good and lots of eateries close by."

"Beautiful hotel and location! Wonderful staff! Room was perfect!!"

"I booked through Expedia for a set price and when i got to the hotel they charged me another $109 in fees. Talked to Expedia and the hotel refunded $72 but said the other amount was to cover fees like $10parking, 19.99 for activities fee, and 28.97 for reserved Eureka. Hotel scammed me out of another $75 but besides that it was great. If they where up front with all the fees I would have chosen there sister Hotel which was prettier and had more character."

"Clean and cozy. All expectations were definitely met."

"Staff was very helpful"

"The room was very clean and we had no issues. Pleasant stay and only a short walking distance to downtown Eureka Springs."

"Great place"

"it is a hidden Gem, the views and potential are amazing"

"The hotel was clean and kept up. The coffee in the lobby was empty."

"Nice clean place to stay and the onsite restaurant was nice."

"No trash bags in the trash cans felt weird, so we had to go get our own."

"Very nice place to stay."

"The property was not what we was expecting We had watched the makeover on tv that dave an jenny done It was just.okay. the pool was great Our room had an awful sewer smell. Thank goodness they moved us to a diffrent room at 10 pm. Are we would have had to check out an go some where else"