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"great frontdesk staff"

"Decent hotel at affordable price."

"Everything was nice. Conveniently located near a lot of things."

"The staff was amazing!!! Very helpful and very nice. There is a restaurant attached to the hotel that was delicious so there was no need to walk far for food when the weather got bad. The cleaning staff did a very good job!!!"

"Good"

"Very friendly, professional and helpful staff, great location, good size room for central Manhattan, very convenient breakfast."

"Always stays here when traveling to NYC. Always perfect."

"Rooms are very small and bathroom was not helpful."

"Muy buena ubicación y la cama súper cómoda, el staff muy agradable y amable . El hotel pobre y descuidado"

"Good service and great access"

"Clean room, good conditions"

"Good"

"The hotel was very clean, the room was immaculate, and the bar/restaurant was stunning. They also had a coffee bar open in the mornings. I would stay here again in a heartbeat!"

"Nothing was explained or shown. Just keys. WiFi was awfully slow. Would not recommend if you need to work remote. Picture doesn’t do justice, room is a lot smaller than advertised via online."

"This was a terrible experience, ending up canceling my booking because the initial room was dirty as well as the second I was offered."

"Staff is always nice. Elevators are slow and one was down. Ice machines did not work, tried 4 floors before going to front desk. Furniture in lobby stained and dirty. Towels are old and torn. They were so worn they needed to be labeled rag. The location is superb"

"Ok"

"We booked this hotel for a one night stay so that we could stay local after a Broadway show. It was perfect. Very clean & very thoughtful staff. Thank you for making our special night run smoothly!"