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"Room wes spotless staff wer brilliant "

"yes"

"Very friendly staff. Lovely comfortable clean room. Great cocktails in the bar and fantastic food at Browns restaurant in the hotel. Location couldn't be better so all in all a fab place to stay in Cardiff city centre. We are planning to return."

"Room was clean and a nice size. "

"Beautiful hotel in Cardiff Bay. Rooms on 7th floor are excellent and staff throughout hotel were friendly and attentive. Always stay here when in Cardiff. Lots of restaurants/bars within walking distance. "

"This was my 4th stay at this hotel. I can honestly say that the staff are so friendly and welcoming. From reception staff to bar staff. Thank you so much for another great stay🙏👍"

"The room was very clean. Breakfast was plentiful and well laid out."

"I can’t recommend this hotel highly enough. The staff alone make this a place worth staying at. Nicky, behind the bar, was so welcoming and even offered us a lift back from a wedding we were attending. And the breakfast is first class!"

"The Crossways is a lovely, privately owned hotel with attentive staff, good food and great EV car charging"

"Staff very welcoming , accommodating with my dogs needs for his supplement to be kept in fridge. We were given information of what to see in Barry Island. Overall lovely staff, nice room, would definitely recommend "

"Decent breakfast and friendly staff"

"Very efficient polite staff at reception. Lovely clean room with great views."

"Nice hotel, excellent staff "