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Reviews of Hanakagura

2.5 out of 5
Hanakagura
25 Go, Higashikagura, Hokkaido

Reviews

9.0

Wonderful

Rating 10 - Excellent. 90 out of 159 reviews" "
Rating 8 - Good. 52 out of 159 reviews" "
Rating 6 - Okay. 12 out of 159 reviews" "
Rating 4 - Poor. 4 out of 159 reviews" "
Rating 2 - Terrible. 1 out of 159 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort style hotel. Everything you need onsite. Onsen was nice. The private onsen on the rooms deck was very nice. Nice staff. only food I had was at the cafeteria style restaurant they have. Very good food and reasonably priced
Stayed 1 night in Jan 2024

8/10 Good

Naomi

Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Property conditions & facilities
Great dinner and staff
Stayed 2 nights in Jun 2023
Response from Kohrihama Masashi on 16 Jun 2023
Thank you for your stay.We hope you will come to our hotel someday again.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

KWOK KUEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Hung Tak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice onsen. Just lication not so convenience. you may want to drive.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, amenities and location in a beautiful part of Japan. Close to fantastic food and great for families or groups
Stayed 4 nights in Sep 2019

10/10 Excellent

Jiancheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Stayed in the cabin which includes a bath and a toilet--a rarity with these onsen type lodgings. The interior was large, with a functional kitchen. Not that you will need the kitchen since the restaurant serves good food at affordable prices. The surroundings are quaint and tranquil--hotel is situated in next to a rather large park. Used the place as a base for daisetsuzan.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Much more better than expected. Recommend in reasonable price. You can enjoy spring too.
Stayed 1 night in Jan 2019

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very comfortable stay. The cottage we syayed was in a stinning location. We took a walk early morning which was wonderful. Onsen was excellent and breakfast was superb. Staff were kind.
Stayed 1 night in Oct 2018

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising pleasant stay
Surprising nice, clean and comfortable cottage for 5. The bed was a bit hard for me, but the rest of my family have no problem, just individual preference. Just 5mins walk from main building. Staff are polite and gave clear instruction on how to get to our cottage. The hot spring onsen was a plus, 3 indoor pool and 2 outdoor pool. We arrived after dinner and left before breakfast, so unable to comment on the food. I will book the cottage again if I am going to stay in Hanakagura again.
Stayed 1 night in Sep 2018

8/10 Good

June, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort away from the city
We had a nice experience staying in this resort. The staff were very helpful and friendly. They recommended us some great restaurants nearby. The onsen was wonderful and the resort is surrounded by trees.
Stayed 2 nights in Aug 2018

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hot spring hotel with affordable price
Hotel is a very nice Japanese hotel, where u need to take off ur shoes before entering, which makes u doesn’t wanna leave at all
Stayed 1 night in Jun 2018

8/10 Good

Aran, Tokyo, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick One Nighter for Zoo Trip
We were there less than 24 hours for a quick one night stay prior to going to the zoo. Room was clean and spacious and the food was good (ramen, udon, gyoza, ice cream, beer, etc.). My only complaint was that the food was closed too early e.g. 8:30pm. Would have been nice to have more late night options e.g. 10pm. Didn't get a chance to try to onsen.
Stayed 1 night in Feb 2018

8/10 Good

Darrell, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very homely hotel with traditional Japanese values. Staff were excellent and service exceptional, as is the norm in Japan. Perfect location for snowboarding / skiing access to Asahidake / Furano by hire car as out of the city of Asahikawa.
Stayed 4 nights in Jan 2018

8/10 Good

leo, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cottage
This cottage is very clean, only problem is the private osen room doesn’t provide towels.
Stayed 1 night in Dec 2017

10/10 Excellent

rachel, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful set dinner, great outdoor onsen
The shuttle provided to and fro from Asahikawa Station was efficient and punctual. The dinner set was impressive and service overall was good. Not many tourists so it was peaceful and nice.
Stayed 1 night in Dec 2017

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge and very clean cottage
Huge cottage, very clean. Only downside is one bathroom and no zircons in the rooms.
Stayed 1 night in Jul 2017

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cottage stay
Family stay.! Enjoy the cottage so much.! For sure will go back for it.!!
Stayed 1 night in Jul 2017

10/10 Excellent

Yuen Man

Liked: Cleanliness, staff & service

10/10 Excellent

Jason Ng, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great outdoor onsen and nice view
Definitely will be back again... Especially during winter season

10/10 Excellent

Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax and far from city area Hotel
The service was great. The out door view of Onsen was awesome .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Yoon Ping, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely chalet
We got a chalet and it was huge for 3 of us. It was so lovely, I wished we had booked to stay for a few more nights. When I first saw the pictures, I thought it was a small, dingy hotel with a good price. When I arrive, I realised it was a much bigger hotel than I thought, and when we got to the chalet, I totally fell in love with the place. The chalet was well equipped, clean, huge and very comfortable. The only downside was there was no wifi at the chalet - only at the lobby area.

8/10 Good

william, atlanta, ga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love this hot spring resort!
Very good service and food, excellent place to enjoy the mountain view and private bath on balcony. However, the dinner seems to be different for foreigners and a bit less fancier.

10/10 Excellent

bhichar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most peaceful. Relaxing place in the forest area
Excellent most peaceful quiet stay

8/10 Good

伸

Travelled with family
Liked: Cleanliness, staff & service, amenities
隣の部屋の音が気になった。
Stayed 1 night in Feb 2024

10/10 Excellent

hokyun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

hokyun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

WAKAKO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが親切でした。
Stayed 1 night in Jan 2024

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical Onsen with not frills but everything you need. Nearby walking trails from demanding to easy ones.
Stayed 3 nights in Sep 2023

8/10 Good

ヨシコ

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

6/10 Okay

やすたか

Liked: Cleanliness
Disliked: Staff & service
雰囲気の有る施設ですよ! 露天風呂付きの部屋は良かった。
Stayed 1 night in Jul 2023

8/10 Good

YASUKO

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

ingu

Stayed 1 night in Jun 2023
Response from Kohrihama Masashi on 16 Jun 2023
Thank you for your stay.We hope you will come to our hotel someday again.

8/10 Good

Nozomi

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

YOONSU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

jungwoo

Stayed 1 night in Jan 2023

10/10 Excellent

Szuying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
溫泉
露天溫泉很不錯 室內也有冷熱池，還有多款浴衣提供選擇
Stayed 2 nights in Dec 2022

8/10 Good

Lai yin

8/10 Good

masaaki

Liked: Staff & service
Stayed 1 night in Jul 2022

10/10 Excellent

アキラ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Yumiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
露天風呂から山が見えてとても気持ち良かったです。日帰り入浴の方が大勢いらしたせいか、お風呂のお湯があまり綺麗ではなかったのが気になりました。もう少しお湯が新しいお湯が流れ込んでくると良かったです。スタッフの方の対応は親切でした。
Stayed 3 nights in Apr 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
自然環境、温泉、露天風呂は最高だが…
周囲の自然環境、温泉、露天風呂は最高。ただし、ホテル併設の温泉は住民の近場日帰り温泉的な役割も同時に果たしているため、フロント、浴場がやや混雑しており、純粋な宿泊施設としてのホテル的には今一つでした。
Stayed 1 night in Mar 2022

4/10 Poor

Tomoe

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
ホテルに着き、部屋が遠く母を車椅子に乗せて車椅子を押しながら荷物（液体の薬💊衣類など）を運ぶのが手首が腱鞘炎になるかと思いました。今回学んだ事は荷物はあとから運ぶべきだと思いました。良い勉強をさせて貰いありがたかたかたっです。 食事とお風呂は対応が良かったです。
Stayed 2 nights in Sep 2021

6/10 Okay

Don, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
地點偏僻，往市中心駕車要十五分鐘，被編配房間在一樓，正正在地下，必須關上窗簾，行人及停車場就在窗外，當時要求更換巳沒房間，最好在預訂房間時要求在較高樓層，值得一提房間空間很好，設備也先進，溫泉景色一般，本來預期地點偏僻露天風呂會不錯，但有點失望。
Stayed 1 night in Dec 2019

8/10 Good

hae woong

Travelled with family
Liked: Cleanliness, staff & service, room comfort
다인의 가족이 온다면 코티지 강추
대설살 - 비에이 일정에서 하나카쿠라 코티지를 이용했어요 2년전엔 이반 호텔객실도 이용해서 다시찾았습니다. 여기는 일본사람들이 주로오는 호텔인거 같아요 온천수질은 보통이지만 대설산 전망이 아주 좋고 남 여 탕이 대칭을 이뤄 좋습니다 코티지는 1층에 있는 석유곤로는 냄세나니 사용하지 마세요 벽걸이 냉난방기 난방모드로 돌리시면 됩니다. 코티지 분위기 있고 가족끼리 호텔아닌 다른분위기가 나는 하루를 보낼수 있어 좋았어요 호텔은 7명이 함께 잘수 있는 곳이 거의 없잔아요 요즘 여기 바쁜지 저녁예약이 1년전부터 만석이라 못해서 아쉬웠어요 여기저녁 가이세키 맛나는데 아침은 전형적인 일본 바이킹~ 타입의 부페입니다. 가지수가 많지 않아도 정성스럽게 맛있게 만든음식 만족했습니다.
Stayed 1 night in Oct 2019

10/10 Excellent

YI HSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
二階にもエアコンがあると良いです。
Stayed 1 night in Aug 2019