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"We booked a family room for the third week in July. Receptionist welcoming and spoke English. Room was of a good size, with bunk beds over the main double bed for our family. A couple of niggles though: The lighting system is confusing. There are limited instructions as to how to turn them off, though this is in German and French and not English. If you are reading this and having the same problem, you need to click the left hand switch twice to turn them off and have the room and darkness, otherwise every time you turn one light off, another one will turn on in the room. It took a call to the concierge to find this out (I suspect he was a little annoyed, as he told me twice that the instructions were on the wall - maybe expecting Facebook, French or German). Though the room was clean, the carpet needs washing, as there was an order of stinky feet to it. The room was also very hot, even with a ceiling fan, so you may want to bring a fan of your own to keep cool during the night."

"Excellent property, perfect parking and nice rooms. "

"first of all their breakfast buffet is exceptional. we stayed at the junior suite, the room was very clean and nice. "

"This modern accommodation is well located to transport, eating and drinking optiins and within an easy walk of all the key tourist spots."

"Stuff needs to be more professional, I asked for the iron and receptionist told to come downstairs to pick it up. "

"The property was a little dated but very clean and tidy. The bed was exceptionally comfortable and the staff were very accommodating. We had parking for our motorcycle at the rear of the property even though it states no onsite parking available. "

"Very nice"

"Ideally located on top of a hill near Spa, this is my little retreat away from the heat, pollution, dirt and noise of Brussels. Staff are very friendly and helpful (thank you Philippe!). My room was very spacious, recently renovated, with a large balcony. Highly recommended."

"We stayed here like most people because we were heading to Spa-Francorchamps the next day. The hotel seemed nice o line but was even nicer in person. Thankful I decided to spend the extra few dollars to upgrade to a room with a balcony. Having the doors open at night and in the morning was lovely as was walking out on the balcony and seeing the entrance to Spa right there. Food and drinks were also good at the bar/restaurant. "