"Absolutely amazingly kind, helpful and friendly receptionist! She was able to save my day by enabling an early check-in after my long way over there."
"Room was very small and over crowded with two twins and a double. Fire alarm went off at 9am, no apologies or explanation on the reason. When we were finally allowed to return to our room the lifts did not work, when we made it to the room the key card didn’t work so had to go back down to reception. Again no apologies made. "
"The room and bathroom were clean and nice but the location was not good and not well marked. There was also no parking other than on the grass in front."
"No Parking close by to drop off luggage. Treacherous, steep downhill path through a park to take several heavy suitcases.
Incredibly poor communication from the property, who in the first instance did not respond for over a week to our request for an early check in. e repeatedly asked host for check in details,and we eventually got them on the day of check in only 15 minutes before scheduled (normal) check in time, at which time we were already at the weddding of my daughter, having travelled...
"Overall excellent, but I was charged a daily parking fee because it was booked via Expedia and not directly with the hotel.
Other minor complaints, had to used the hair dryer outside of the bathroom, it did not have a magnifying mirror or extractor fan in the bathroom, and no media charging plugs."
