โรงแรมใกล้เฮนเรียตตาพาร์ค, Rockford

"Everything was was amazing!"

"The breakfast was the Highpoint. We really didn’t get to use facilities or passing through. We just wanted to place off and it was lovely. The staff was very friendly."

"Had to go and buy a pair of slippers because the carpet was so dirty. The thru wall AC unit never got the room cold. In a very noisy area, but it did the trick. I wouldn't recomend this one."

"It was late evening when I arrived, and I was exhausted, so it was my own fault that I did not check the room thoroughly before I brought all of my belongings in (which should not be necessary, but it is these days). But I discovered a partially used soap and opened shampoos in the bathroom, and there was were numerous hairs on my pillowcase. The room had NOT been thoroughly cleaned! To her credit, the hotel clerk did offer me another room, but because it was so late and I was so tired and had...

"The parking lot was pretty lousy…beaten up a bit. Makes your initial impression a little scary. The BP at the corner needs updating…makes the area look sketchy at first glance. But other than that was just great."

"Our room was huge and the beds were very comfortable!"

"Do not stay here! If you stay more than one night- the room keys only work for 24 hours at a time, so you will have to go to the desk and ask for your key to work again after 24 hours. They don’t tell you this, you figure out after getting to your room late at night on the 2nd night. The business center is just a computer with internet, no printer (I really needed to print something for my trip). The breakfast is just a waffle maker, toaster with bread, cereal, milk, butter, and that’s it. You...

"The water in the bathroom sink would not warm up after running the hot faucet for several minutes, multiple times,"

"Poor customer service ALL AROUND! 4 different staff members could not resolve either of the issues I had!!"

"The breakfast was not up to par with price of the room. The room was not cleaned every day. For the asking price per night the room should be cleaned everyday. Very disappointing!"

"This place was extremely unclean. Door locks were not functional. Fixtures and furniture were broken. Plumbing and wiring was faulty. Walls, linens, and blankets were stained. Smoke detector had been removed and the while place smelled like cigarettes. Underside of mattress was stained and showed evidence of previous bedbug infestations. Definitely not up to code."

"The room was clean and bed was"

"This hotel charges for parking and we got an additional charge for a "restaurant room charge" that was not indicated on the booking information. So the cost of the room listed on Expedia ended up being less than what we paid. I was not happy about the additional charges."

"The front of the hotel is very deceptive. When I drove around the back to get to my room it was disgusting. The parking lot was over grown with grass growing out of the pavement and had large pot holes. The room was gross. The air conditioner didn't work well and was full of dirt and dust. The TV didn't work. The shower had peeling paint and stains on the walls. Every door frame was black with grime. The property was littered with trash. I felt unsafe and pushed a chair infront of the door...

"Everything"

"Only thing was the room was supposed to be ready at 3 PM and it was closer to 330 otherwise everything was very nice"

"This was the perfect location for us to pop back on the freeway in the morning. Our room was spacious and clean. Staff were friendly and the front desk was quick and efficient with the check in process."

"Nice property."