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Hotel Neues Pastorat

Travelers find city living made easy at this central hotel where laundry services simplify stays and nearby attractions await exploration

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Hotel Neues Pastorat, in the city center, offers practical amenities like dry cleaning/laundry services and free WiFi. Guests can start their day with on-site breakfast or explore local options. Luggage storage is available for flexible scheduling.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Business services
  • Laundry room

Room options

View all photos for Standard Double Room

Standard Double Room | Free WiFi, wheelchair access

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate bedroom
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Free WiFi, wheelchair access

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Free cots/infant beds
Private bathroom
Daily housekeeping
  • City view
  • Sleeps 2
  • 2 Single Beds
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About the area

Located in Heiligenhaus, Hotel Neues Pastorat is in the city centre and near a boardwalk. Travellers who have shopping on the agenda can visit Konigsallee and Westfield Centro. Looking to enjoy an event or a game? See what's going on at Merkur Spiel-Arena or Rudolf Weber-Arena. Spend some time exploring the area's activities, including whale watching. Visit our Heiligenhaus travel guide
Map
Am Alten Pastorat 2, Heiligenhaus, Nordrhein-Westfalen, 42579

What's nearby

  • Skyline cityscape of Dusseldorf, Germany. Aerial autumn view of Stockum commercial area.
    Messe Düsseldorf
    23 min drive - 25.0 km
  • Zollverein Coal Mine World Heritage Site
    Zollverein Coal Mine World Heritage Site
    30 min drive - 29.8 km
  • Dog Park Heiligenhaus
    5 min drive - 2.7 km
  • Messe Essen
    19 min drive - 19.6 km
  • Grugahalle
    20 min drive - 20.3 km

Getting around

  • Ratingen Hoesel S-Bahn
    9 min drive
  • Hösel S-Bahn
    9 min drive
  • Düsseldorf Intl. Airport (DUS)
    33 min drive

Restaurants

  • Gaststätte zur Losenburg
    6 min drive
  • McDonald's
    7 min drive
  • Aule Schmet
    7 min walk
  • Ratskeller
    3 min walk
  • Burger King
    6 min drive

About this property

Hotel Neues Pastorat

Hotel in the city centre
Hotel Neues Pastorat provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A front desk safe, smoke-free property and a lift
  • A vending machine, 1 meeting room and luggage storage
Room features
All guest rooms at Hotel Neues Pastorat include amenities, such as free WiFi.
Other conveniences in all rooms include:
  • Roll-in showers, grab bars near toilets and portable shower seats

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 15 metres
  • Street parking available
  • Onsite parking available only on request
  • Parking on site (EUR 8 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 per person

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Hospital bed
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable hoist available
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Sunday (8:00 AM - 2:00 PM)
Guests will receive an access code
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Self-parking fee: EUR 8 per night
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash

Property is also known as

Hotel Neues Pastorat Hotel
Hotel Neues Pastorat Heiligenhaus
Hotel Neues Pastorat Hotel Heiligenhaus

Frequently asked questions

Is Hotel Neues Pastorat pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Neues Pastorat?

Self-parking is available for EUR 8 per night. There is free parking nearby.

What time is check-in at Hotel Neues Pastorat?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Neues Pastorat?

Checkout is at 11:00 AM.

Where is Hotel Neues Pastorat located?

Located in the heart of Heiligenhaus, this hotel is 5.7 mi (9.1 km) from Dusseldorfer Golfclub and within 12 miles (20 km) of Hardenberg Castle and Blue Lake. Ruhrlandklinik and Baldeneysee are also within 9 miles (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Neues Pastorat Reviews

9.6

Exceptional

9.8

Cleanliness

9.0

Amenities

10

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 13 out of 18 reviews
Rating 8 - Good. 5 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfy stay

The staff was very friendly and willing to accommodate your requests. It was a little inconvenient that the front desk had limited operation hours and that there were limited dining options in the neighborhood (no food delivery available via Uber Eats either), but still the friendly service overtakes these little inconveniences. I would definitely recommend this accommodation.
Stayed 5 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% recommend

The best ever hotel equipped for people with disabilities, especially wheelchairs. Centrally located. Restaurants, cafes and shops all within walking distance.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Sep 2025

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Entrance of hotel was difficult to find.
Stayed 1 night in Feb 2025

10/10 Excellent

Mario

Liked: Cleanliness, property conditions & facilities, room comfort
Zimmer, parken, top. Mehrere Restaurants und Bäcker um die Ecke. Frühstück kostet leider 16€, für mich als Geschäftsreisende zu teuer, dann lieber das Zimmer 10€ teurer oder als Businesspauschale ausweisen.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Neues Hotel alles top !
Stayed 1 night in Mar 2025

8/10 Good

Hans-Joachim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliche und hilfsbereite Mitarbeiter. Gutes Hotel, empfehlenswert. Jederzeit wieder.
Stayed 4 nights in Jun 2024

8/10 Good

Christan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hoog-laagbed en tillift

Heel tevreden over het hotel in het algemeen enkel heel jammer dat de tillift niet onder het hoog-laagbed kon en ik in een gewoon bed moest slapen wat niet comfortabel is!
Stayed 1 night in Jun 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir sind sehr freundlich aufgenommenen worden. Hatten das Gefühl von familiärer Herzlichkeit und fühlten uns sehr willkommen. Das Hotel ist sehr gepflegt und die Zimmer äußerst sauber. Das gebotene Frühstück war reichhaltig und sehr lecker. Der von uns gebuchte Tiefgaragenplatz ist zu empfehlen. Wir fühlten uns sehr wohl und können das Hotel uneingeschränkt weiter empfehlen. Auch für Gäste ohne Handicap.
Stayed 1 night in Apr 2023

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel in zentraler Lage.

Schönes neues barrierefreies Hotel. Sehr freundliches Personal.
Stayed 1 night in Jan 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gut in und um Ratingen

Super Alternative rund um Düsseldorf. Sehr sauber Behindertengerecht Super Frühstück
Stayed 1 night in Sep 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Marleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023