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"Though we had some problems with our room ( the television nor phone worked). The staff was very helpful and prompt to get the television to work. I loved the hot tub in the room. Even with the minor inconvenience I truly enjoyed my stay there."

"Overall great experience"

"U get what ur paid for ….. good thing abt it wasn’t no bugs n everything works .. just bring ur own blanks cuz the sheets was dirty"

"My room was clean.quite and the beds was comfortable will be back in August for sons graduation"

"The breakfast buffet was not well organized. There wasn’t enough food served. It appears they were short staffed, they kept bring small portions of food at the time. People were online for a while in order to get food. The bathroom is very small and paint was peeling off the wall which could be a hazardous condition. Thank you"

"Staff, as always try their best. Unfortunately this property needs a lot of maintenance and it is long overdue for some new towels, sheets, comforters and some renovations. Understanding this is the Key West Inn and we were not expecting 5-star service or facilities, dingy towels/sheets take you back a little bit. Additionally, they advertise that breakfast is included, we did not get breakfast, we rang the bell several times and no one answered, when they finally answered, breakfast was not...

"Being in a cellular dead zone, the Hotel should have a robust WiFi system, but it does not. The only location that you could adequately connect was in the breakfast area downstairs during the breakfast hours. The Hotel now has a policy in which they do not clean rooms or provide clean towels unless you are staying more than three nights. You can of course ask for clean towels, but on one occasion they supplied only one set for two people. Breakfast isn’t served until 8:00AM, and at times you...

"Clean room"

"clean handy location"

"Having two elevators was helpful."

"No morning coffee"

"Overall my stay was OK. Upon arrival I was not able to check in on time because my room was not available due to hotel being reserved to capacity, which caused me to have a 1 hr delay in check in. The hotel receptionist (Urania)was somewhat pleasant however, made some remarks that my particular room wasn’t ready because I had to wait for a handicap room, I stated I did not book a handicap room. Then, she stated that since I booked via Expedia that, I have the cheapest room, so I had to wait for...

"A great place to stay, near a lot of things. I would definitely recommend it."

"The property was dirty… under the bed had trash, the blinds were coated in dirt, the bathroom definitely needs upgraded as well. The shower dripped the entire time."

"Need to upgrade rooms on 1st floor. The faucet in the bathroom was loose and about to fall off. We spent the first night in a room that was 78 degrees. They could not move us and maintenance was not there until the morning. It was a horrible night with outside temps 96-100 degrees."

"This place was foul. The entire property smelled like weed. The bed was caved in like a 500 lb man had slept in it for a month straight. The shower had old bars of soap. They “ran out” of pillows. Dirty underwear and condom wrappers in the hallway. If we hadn’t gotten there as late as we did, I would not have stayed."

"Friendly staff rooms were clean & spacious"

"The property has a great all inclusive breakfast and also love the fact that they have an outdoor pool since the neighboring hotel doesn't. I've stayed here in the past when visiting family near by and haven't been disappointed. Also I want to thank the two front desk employees Michelle and Tyrese, for understanding my situation and being super accommodating to my needs. You guys rock!!! See you all again in the near future."

"Never been to a hotel that didn’t offer complementary coffee and tea😞"