โรงแรมและที่พักในฮอว์ทอร์น ฮิลล์ส

"We arrived and the exterior wasn’t inviting, the staff was helpful. I didn’t really like the location but overall the room was nicer than expected… We booked a king size bed, but got two queens instead. They only have one king size bed in the hotel! 😑 Next time I’ll book in the downtown area!"

"Right in the perfect location to quickly go eat or shop. Room was immaculate. Beautifully decorated. Even had a hand held steamer for your wrinkled clothes. We will 100% stay at this wonderful hotel again!"

"Breakfast was great and the facility was clean."

"The internet was down and something was not working properly with the TV."

"I had a confirmed reservation with a confirmation number and email, but was initially told I didn’t have one. After being assigned multiple rooms, including one that was already occupied, I finally received a room that worked. The staff was friendly, but communication seemed lacking. The room was okay, but the bathroom could have been cleaner, and there were spider webs and cracks on the ceiling. Overall, a frustrating experience despite the nice staff."

"Upon our arrival we were greeted by a sweet young woman who within minutes had found our reservation. Our room was clean, quiet and comfortable."

"Stained mattress, at checkout was given nothing short of grief because I booked through Expedia and not them directly, let hair all over sheets"

"Property clean and well maintained, Staff friendly, courteous and professional. Beds were NOT comfortable; mattresses need to be replaced. I certainly didn't expect the quality of the mattresses to be exceptional. I also didn't anticipate the poor quality. Our room smelled stuffy, easy fix, turn on the air conditioner. The mattresses however, left something to be desired."

"The bathroom was rather shabby could do with a refresh in some areas. Room 423"

"The place was great. Stayed here for a local family reunion. Would recommend. Desk Staff was very helpful when it came to check in, as I had an issue with my booking (my bad i booked the wrong month!). But she was very professional, understanding, and helpful to the situation. I was able to rebook, luckily they were not full to capacity. And I got a refund for the original booking a few days later. The breakfast selection was good. 24 hour coffee and hot chocolate station. Best cinnamon...

"Did not bring clean towels to the room was told to bring down old towels. They did not clean the room at all."

"We enjoyed our over night stay. Pool was great. Breakfast was awesome."

"It was all good. No complaints. Would book there again"

"Overall a nice stay."

"Aweful"

"Great place! Love having the balconies! Place is simple and clean!"

"Great room, staff and breakfast."

"All was excellent except that the exercise room was warm. The rest of the hotel was excessively air conditioned."