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"On arrival, I found they added a surprise $40 per day "Access Fee" for the hotel. You'd think you'd have access when you've paid for a room, but not here. A shady way to dramatically change the cost of your stay once it's too late. They also put me on the 3rd floor initially, and the room was shaking from the music in the club below. Not a great experience."

"Great location to everything we needed in nyc. Hotel was spotless rooms perfect for a busy trip in nyc"

"Everything was clean and well kept. Rooms are small, but that is expected in Manhattan. Staff was really helpful. They gave me water at the front desk as well."

"I stayed at Arlo Soho in NYC Aug. 6-8. Their Hotels.com profile included free Wi-Fi and gym in the amenities. However, I was charged an additional “resort fee” of $34/day for Wi-Fi, gym, “bike access,” and two cans of water. Ripoff!"

"Clean room and comfort bed"

"Good"

"Charged non upfront fees"

"Nice hotel, helpful staff. Only downside, it is far from the subway entrances, need to walk a ways."

"Great!"

"Very good location"

"Good location"

"The hang out space down stairs was definitely nice. The rooms are well put together and only thing i can say is there was no microwave. Other than that perfect room."

"sehr geute Lage"

"Solid"

"Staff was very good. Appreciated the drinks at the reception after a long day of NY walking."

"Nice hotel, clean and well located"

"Room was clean and properly stocked with everything we needed. Stafff was wonderful from the doormen to counter to bar , we had a great experience. The hotel is closed to the museums and also close to public transportation which was a big plus for us. We traveled with our dog and had a lot of fun walking her to the park which was only two blocks away. 100% recommended!!!! Great restaurants in the area too"

"The bed was great but there was no microwave to reheat my food nor was there a washer and dryer I like to clean my clothes before going back home"