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"A+"

"Pésima atención. Cancelaron la reservación sin avisar, y cuando pedí que resolvieran el problema dijeron que no podían hacer nada."

"Good staff and breakfast"

"Good"

"Overall great stay"

"Excellent"

"It’s a perfect hotel city, if you want stay located close everything! They let me check in a bit early, the room was nice and clean.. one small let down was always a line for elevator, but I’m guessing it’s always like that in NY hotel full of people!"

"Good"

"The front desk were quite accommodating in fulfilling some requirements for some extra amenities. Bell desk and concierge were also quite helpful, arranged an airport drop off at very reasonable price."

"Enjoyed our stay here, the room was clean and large. The location was great; next to Central Park, which we walked through then down fifth avenue for shopping. Times Square is a direct walk down broadway. My only complaint is that there should be complimentary coffee at the hotel, either in the room or lobby."

"The Muse New York is a very lovely boutique-ish hotel just off of time square and right in the middle of broadway shows, MSG and any restaurant you could want."

"Room was bigger than what my sister and I thought, 2 of us could stay very comfortable, room was super clean as well, AC felt amazing and bathroom was really clean!!!!"

"The staff was amazing at check in covered everything . I loved the free coffee in the am and the hang out area. Location was perfect for us as was price so good choice all around."