โรงแรมใกล้โรงพยาบาลประจําภูมิภาค Harris, ซิลวา

"It took long to get hot water in the room."

"Our bed was terrible"

"Hotel is vey neat, clean and modern. Front staffs are very helpful and friendly, especially evening shift. Room is very clean. Only draw back are Phone doesn’t hook up or line up in room 321. Shower tub floor is very slippery. Morning meal doesn’t have bacon. Not much fruiits in the bucket. Only few apple served."

"Property and rooms are clean. Staff were friendly and helpful. Good breakfast."

"Property is conveniently located and the rooms have some good river views."

"Yes"

"This is a Hotel from the early 20th century. It has wonderful character. It doesn't have AC but does not really need it due to being up in the mountains at about 3500 ft. a room fan and open window was more than adequate. We had small issue with a smoke detector battery getting low and the detector started chirping at 4 in the moring. They don't have over night staff so it was fixed in the morning while we were out and fixed by noon. They do have a weekend breakfast that was very good. ...

"The pool wasn't ready. I was told the pool would be ready. Not true."

"food choices and ordering process could be improved"

"Rooms were comfortable. Located in downtown but noise wasn’t a problem. Friendly greeting when we arrived. Food was good."

"Room was actually better maintained and much quieter than we had in the casino last time and we got free breakfast. I can walk across the street and be gambling quicker than I can walk from the Cherokee Hotel inside the casino . lol"

"My husband and I were celebrating our anniversary and decided to stay here. OMG!! The staff there is TOP TIER! Best customer service I have EVER had in a hotel setting! The lobby is beautifully decorated and clean as a whistle! The moment we checked in we knew we made the right choice! The room was really nice, very clean, and the amenities were great! We plan to return for the Fall Festival in October and we will definitely be staying here!! Thank to all of the staff at Great Smokies Inn! We'll...

"The rooms were super clean. It was A little noisy but everything was great and price was very competitive."

"It was excellent "

"The ac and refrigerator sound is too loud. The bathtub is slow draining tub"

"Lobby smelled of animals. Cat rooms the lobby near food. No shuttle as advertised. Close to casino"

"When I first arrived into room ,the floor was not swept,dead flies on window sill,curtains that were not hung properly holes in curtains. No outdoor seats or table like every other room had,had to take next room over when they left.Day 2 toilet was plugged had to ask for plunger and do myself. I was told at check in I would have to ask for clean towels so I knew that.But being reserved for 3 days should not have to ask for more coffee or cups. TV very small to see from beds. I was never asked...

"Lisa was great. She was very personable, informative, helpful and obviously working very hard to make up what appeared to be a staff shortage. Disappointed that the pool was not open for understandable reasons. Continental breakfast seem lacking for adults. Receptionists seem to be wearing too many hats and having to leave the desk, which pointed toward staff shortage. Facility was very clean and the housekeeping personnel were very helpful as well as being exceptionally friendly 👌. Room was...

"This property was okay for 1 night I loved the balcony"