โรงแรมใกล้สวนฮาร์เบอร์ส เวสต์, พอร์เทจ

"Staff was kind and helpful and we had a clean room and nice amenities "

"Beautiful hotel. My 90 year old mom loved the room and the layout of the entrance and lobby. "

"The staff was above average from check in, housekeeping, kitchen etc. In my 66 years I have never experienced a more accommodating, friendly, bend over backwards group of staff members. "

"My only 2 gripes are, you can’t just walk in. It was nice that they didn’t leave you out in the cold and rain but to get all the way in, so as to “check in”, you had to grt someone’s attention. I am sure that this is meant for security but it was a bit of a shock seeing that I was unaware before arriving. The second gripe is that the person “booking” the room has to be present for the check in. This is very inconvenient. I drove there through crappy weather because the attendant had to “see”...

"Clean and Friendly Staff."

"Room was very clean and Comfortable. Amber was very friendly and professional on the phone when I called for a question. Pat was great when we checked in. I asked Pat for a great place to eat local and she asked me if I wanted a sitdown restaurant and I said yes. She recommended Jacs in Kalamazoo about 4 miles up the road. Jacs did not disappoint. Great suggestion. We do ask often on places to eat when we travel, and most are great recommendations. The only negative thing I would say is...

"The rooms were clean and staff was great "

"It was good everything was good "

"The receptionist lady was very kind and was sorry about my experience i had with a different hotel and she wished my experience there well. I had no idea there would be a full size fridge and kitchette that was stocked! Im staying there for the rest of the week because of it"

"Nice hotel. Nothing fancy, everything clean, really nice staff. Pool is a good size. Quality coffee and breakfast easy and fast. I'd stay again. "

"It was a wonderful stay however when I made my reservation it said I wouldn't be charged until we got there and I was unable to use the card that it was supposed to go on. So I'm at a limbo still trying to figure out what to do. Normally every hotel I've stayed at they never charged until we got there all I had to do is give them a card when I did the reservation and they charged my card when I got there. "

"All was good "

" Clean room and quick check out "

"The room was spotless and the front desk personnel were so kind and helpful. Breakfast was what you would normally get at a hotel, it was hot and fresh so all was good!"