Shangri-La Hotels and Resorts hotels in Harbin

Very Clean hotel and friendly staff

check in counter was fast and service was excellant. Best was the executive lounge which serve variety of nice food with nice view as well.

Absolutely lovely place to stay .All the staff were helpful and kind .Also I found they were helpful to myself and I am disabled.

Hotel located in excellent position for Ice & Snow festival, Songhue River and Central Town, all within a short taxi drive. It is modern, spacious and clean. Staff are exceptional, all very pleasant and helpful from Concierge to Restaurant to Room Attendants - could not fault anyone. Food, either Western or Eastern, was excellent. In particular the Concierge was so helpful he became a tourist advisor throughout our stay advising on best time to visit sights and the costs to get there and...

...as I travel to China and in particular Harbin regularly for work and always stay at the Sofitel. The hotel is we'll located, although it is China and cities are huge so you are always good for some things but perhaps a bit of a drive from others. The service is always superb with staff always very welcoming (which is great after 24 hours of travelling from the UK) and accommodating of your individual needs. If your Chinese is limited, most, if not all of the staff are fluent in English and...

Like most Wanda hotels it is very grand and modern. Rooms are well appointed, gym is good, swimming pool is good and the dining is OK. It is situated a short taxi ride from the centre of Harbin so not too difficult to get in and out of.

Brilliant location as simple as that