The Artisan Lakeview Hotel

Property class: 3

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Reviews

8.2 out of 10
Very good
Near Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, The Artisan Lakeview Hotel provides dry cleaning/laundry services, car hire on-site and a bar. The on-site restaurant, Lakeview, serves breakfast. Guests can connect to free in-room WiFi.

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room
  • Room service

Room options

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Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 Double Bed, Lake View

Room

Deluxe Room, 1 Double Bed, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Family Room

Room

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free wired internet

View all photos for Superior Room

Room

Superior Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Room, 1 Double or 2 Single Beds, City View

Room

Deluxe Room, 1 Double or 2 Single Beds, City View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet
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About the area

Located in Old Quarter, a neighbourhood in Hanoi, The Artisan Lakeview Hotel is near a train station. Travellers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
23B Hang Hanh Street, Hoan Kiem, Hanoi

What's nearby

  • A street with various shops, including a silk store and a clothing store.
    Hang Gai Street
    2 min walk - 0.2 km
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    2 min walk - 0.2 km
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    5 min walk - 0.5 km
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    5 min walk - 0.5 km
  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    5 min walk - 0.5 km

Getting around

  • Cát Linh Station
    4 min drive
  • Hanoi Long Bien Station
    16 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    25 min drive

Restaurants

  • MẸT Vietnamese restaurant & Vegetarian Food MET 5
    4 min walk
  • Thủy Tạ
    3 min walk
  • Gau Coffee & Bakery
    3 min walk
  • Polite & Co
    1 min walk
  • Phở Bún Thang Tư Lùn 05 Hàng Trống
    4 min walk

About this property

The Artisan Lakeview Hotel

  • Hotel near Hoan Kiem Lake
  • Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, The Artisan Lakeview Hotel provides dry cleaning/laundry services, car hire on-site and a bar. The on-site restaurant, Lakeview, serves breakfast. Stay connected with free in-room WiFi.
  • Additional perks include:
    • A round-trip airport shuttle (surcharge), a vending machine and a 24-hour front desk
    • Luggage storage, coffee/tea in reception and smoke-free property
    • Tour/ticket information, concierge services and a front desk safe
  • Room features
  • All guest rooms at The Artisan Lakeview Hotel feature comforts, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with bidets and baths or showers
    • 32-inch LCD TVs with cable channels
    • Electric kettles, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lakeview

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Lift (150 centimetre wide door)
  • Phone accessibility kit
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: VND 250000 per vehicle (one way)
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is The Artisan Lakeview Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Artisan Lakeview Hotel?

This property doesn't offer parking.

What time is check-in at The Artisan Lakeview Hotel?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Artisan Lakeview Hotel?

Checkout is at noon.

Does The Artisan Lakeview Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 250000 per vehicle applies.

Where is The Artisan Lakeview Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Hoan Kiem Lake Weekend Walking Street, Hoan Kiem Lake and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and Hanoi Opera House are also within 1 mile (2 km). Hanoi Long Bien Station is 16 minutes by foot and Hanoi Railway Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Artisan Lakeview Hotel Reviews

8.2

Very good

8.2

Cleanliness

9.2

Location

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 105 out of 304 reviews
Rating 8 - Good. 141 out of 304 reviews
Rating 6 - Okay. 31 out of 304 reviews
Rating 4 - Poor. 22 out of 304 reviews
Rating 2 - Terrible. 5 out of 304 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Hanoi You can stay here for a good price and have a very convenient traffic near the lake
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness
Good value for money. In a great location.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, friendly staff, everything is satisfied. Will come back on next vacation
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Set the correct expectations. A one-star hotel. But we had a beautiful lake view and a great experience. Extremely helpful and friendly staff. The elevator was good. It was a winter time stay. They provided a space heater and extra blankets. Very helpful arranging an economical airport taxi. The best location in Hanoi, in my opinion. Many wonderful food and shopping options just outside the hotel door.
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Hotel

Perfect location. Very friendly and helpful staff. Nice Hotel. Will be back very soon.
Stayed 8 nights in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Located in the middle of old Hanoi which is convenient to most everything you want to do and see. Incredibly inexpensive but clean. You eat in the local restaurants and get the local flavor.
Stayed 4 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and economic place in the city center

I stay there for 3 days. Really good location. Cute place and good price for the quality of the rooms and location. The staff was really helpfull and nice with us. I highly recommended.
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Nice situation for this basic hotel. It’s located at 100m from the lake where you can go walking easily. Hotel needs renovation but for the price it’s OK. Staff is very helpfull and nice.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Everything great except for the weather

Great location and service, I will stay again but only on the cool months
Stayed 3 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Leasure in Hanoï

Excellent location for this hotel. Easy to go visiting around and having breakfast next to the hotel. Staff is kind and nice. Confortable even if it would need renovation. However it was a nice 4 nights stay.
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff

The staff really made the stay excellent. They really went out of their way to make sure your entire vacation was a good one. They also became friends.
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The room was clean but the bet covers and pillows had a terrible smell.
Stayed 2 nights in Apr 2024
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Basic and tired

Room had a lake view but curtains had holes and was like a backpackers room,very basic,so moved to a room at the front of the building with small balcony, curtains very light and my wife could not get much sleep and noise. So we had to move hotels
Stayed 4 nights in Apr 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tricky to rate this property as it had good and bad elements. The hotel itself was a little run down and they did not have hand soap when requested. However, fantastic location and cute balcony with outlook. The aircon was great and the staff were super lovely and helpful. Transfer to airport was convenient and well priced. Bathroom could do with an upgrade but room was spacious. Mixed feeling about the artisan and value for money.
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service

Hotel bien place, mais propriétaire pas honnête

Le propriétaire de l hôtel n a pas pris en compte notre réservation payée en ligne via hôtels.colm. Il nous a fait payé la chambre une deuxième fois. Après notre voyage nous avons déposé une réclamation pour nous faire rembourser
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Staff & service, room comfort
Bor man i rum 703 bor man riktigt bra. Bo bara med utsikt emot sjön. Trevligt spartanskt och snäll personal. Det redde upp en del strul de två sista nätterna så som sagt bo i rum 703 så är det lite rough men perfekt läge och häftigt.
Utsikt från sängen
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Fantastic location in the heart of the Old Quarter. Mai and Sam bent over backwards to help us in any way possible including ringing other hotels and cars to facilitate our onward journey. Brilliant service, lovely staff. The property is a little tired but this was more than made up by the superb staff.
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地図の位置が他のホテルになっていて少し違う。 23番地なので実際はもう少し東側で通りの真ん中あたり。 看板が小さく上部にあるのでタクシー運転手が見落として通過した。 西側から来ると看板は木に隠れていて見えず、 通りから中を見ると違うホテルのように見える文字が書いてある。 見つからない時は通りに入って南側の2本目の木の辺りを探す。 洗濯は1kg30000ドンでチェックアウト時に支払い。
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
コロナ後3年半ぶりに利用しました。以前よりホテル前の通りは賑やかになっていましたが、良い雰囲気です。 残念なのは向かい側にあったホテルレストランが無くなっていたこと。２階テラスから通りを見下ろしながら朝食とるのが楽しみだったのですが…。 清掃や設備はまあ、こんなものと思います。
Stayed 1 night in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アットホームな感じの宿泊施設です。近隣にはもっとキレイで洒落たホテルもありますが、ホテルは最小限の設備でいい、町歩きを楽しみたいという人には向いていると思います。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの方々の対応が親切かつ丁寧でよかったです。また、ホアンキエム湖周辺へのアクセスが非常に良いです。フロントの方々は、英語、ベトナム語に対応します。雑談に1時間ほど付き合っていただきました。
Stayed 4 nights in Sep 2022
Verified review

6/10 Okay

Liked: Staff & service
De ansatte var super søde og snaksaglige, men hotellet var ikke 3 stjerner værd. Dørene ud til lukkede ikke tæt, wifi virkede kun fra døren og lagenet var beskidt. Hotellet er fint, men slet ikke mere
Stayed 2 nights in Aug 2022
Verified review

4/10 Poor

Disliked: Staff & service, room comfort

異音がうるさい

部屋にいる間中、夜中も昼もずーっとコンコン音が鳴っていた。なんの音かは分からないのですが居心地が悪かった。部屋はレイクビューでホアンキエム湖が見える部屋で、あの音さえ無ければもっと良い評価だったのですが‥あと朝早い出発だったので、5時にロビーに降りると夜勤スタッフ？が1人寝ていて、外から鍵がかかっている為出られない状態に‥鍵かけたスタッフは所用で10分程出かけているとの事‥結果20分後に戻って来たので列車の時間に遅れそうだからバイクで送らせました。歩かなくて済んだので結果オーライでしたが、乗り遅れていたと思うとゾッとします。もう泊まることはないと思います。
レイクビュー
レイクビューの部屋。最上階でしたがエレベーターは6階までなので階段で7階へ
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
旧市街観光には便利だと思います。特に土日は歩行者天国になり、周辺はすごく盛り上がっていました！写真撮影が好きな人にもおすすめなエリアです。
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

かなり満足、シャワーだけが残念

このホテルはホアンキエム湖と旧市街からほど近く、セント・ジョセフ教会も徒歩圏で、かといって目の前の通りは狭いので車通りはそれほどでもなく、街歩きが目的だった私達には最適な立地した。 また、バルコニーから階下の喧騒を眺めたいと思っていたものの7階の部屋に通されたのでその願いは叶いませんでしたが、その分開放的な景色でした。部屋の広さは必要にして十分で清潔に保たれています。ただし廊下は狭く薄暗いです。シャワーの水量は浴びられるギリギリしかありませんでした。これは部屋の階数にもよるのかもしれません。 朝食は向かいの建物の2Fにある系列のレストラン（とはいえ利用者＝宿泊客しかいないっぽい）で取れます。こちらにもバルコニー席があり、部屋では叶わなかった階下の喧騒を眺めながら朝食を楽しみました。ブッフェの品数は多くなく味もそれなりてすが、値段を考えたら十分なレベルです。 スタッフは皆フレンドリーで、日本語は挨拶だけですが英語は話せました。特に緑の服を着たボーイさんがとても親切でした。滞在期間中、他の日本人客はいなかったと思います。 今回初めてのハノイで、目的としていた街歩きがとても楽しかったので、シャワーの水量さえ改善してくれればこのホテルでリピートしたいと思っています。
Stayed 2 nights in Nov 2019