Verified review
6/10 Okay
Verified traveller
27 Sep 2019
Liked: Staff & service, amenities
Stayed 4 nights in Sep 2019
Splendora Hotel
Property class: 3
Choose dates to view prices
Photo gallery for Splendora Hotel
Reviews
9.69.6 out of 10
Exceptional
Near St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake, Splendora Hotel provides dry cleaning/laundry services, a bar and conference space. Treat yourself to spa services, such as a sports massage, aromatherapy or a body scrub. The on-site restaurant, Essence, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as babysitting.
Popular amenities
- Spa
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Breakfast available
Room options
Check availability for these dates
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Deluxe Single Room
Deluxe Single Room
- 18 sq m
- Sleeps 1
- 1 Queen Bed
- Free wired internet
View all photos for Deluxe Double Room
Deluxe Double Room
- 18 sq m
- Sleeps 2
- 1 Double Bed
- Free wired internet
View all photos for Family Room
Family Room
- 35 sq m
- Sleeps 4
- 2 Double Beds
- Free wired internet
View all photos for Honeymoon Suite
Honeymoon Suite
- 22 sq m
- Sleeps 2
- 1 Double Bed
- Free wired internet
View all photos for Deluxe Twin Room
Deluxe Twin Room
- 22 sq m
- Sleeps 2
- 2 Single Beds
- Free wired internet
View all photos for Junior Suite
Junior Suite
- 30 sq m
- Sleeps 2
- 2 Queen Beds
- Free wired internet
View all photos for Basic Double Room, 1 Queen Bed, No Windows, Corner
Basic Double Room, 1 Queen Bed, No Windows, Corner
- 18 sq m
- Sleeps 2
- 1 Queen Bed
- Free wired internet
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About the area
Located in Old Quarter, a neighbourhood in Hanoi, Splendora Hotel is near a train station. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Travelling with kids? Consider Food Street Tong Duy Tan and Goethe-Institut Hanoi. Visit our Hanoi travel guide
No.62 Ngo Huyen street, Hoan Kiem District, Hanoi, 10000
What's nearby
St. Joseph's Cathedral of Hanoi2 min walk - 0.2 km
Hang Gai Street5 min walk - 0.5 km
Hoan Kiem Lake5 min walk - 0.5 km
Train Street7 min walk - 0.6 km
Hanoi Old Town Night Market8 min walk - 0.7 km
Getting around
- Cรกt Linh Station4 min drive
- Hanoi Railway Station16 min walk
- Hanoi (HAN-Noi Bai Intl.)45 min drive
Restaurants
- Phแป 10 Lรฝ Quแปc Sฦฐ2 min walk
- Bรกnh Mแปณ Mama1 min walk
- Noodle & Roll1 min walk
- Phแป แบคu Triแปu (Phแป Nฦฐแปc ฤแปฅc-Anh Em Nhร Tฦฐ Lรนn)1 min walk
- Blackbird Coffee2 min walk
About this property
Splendora Hotel
- Family-friendly hotel near Hoan Kiem Lake
- Located close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Splendora Hotel provides dry cleaning/laundry services, a bar and conference space. Treat yourself to spa services, such as a sports massage, aromatherapy or a body scrub. The on-site restaurant, Essence, serves breakfast. In addition to babysitting, guests can connect to free in-room WiFi.
- You'll also enjoy the following perks during your stay:
- Free self-parking
- Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
- Luggage storage, a computer station and massage treatment rooms
- Room features
- All guest rooms at Splendora Hotel have perks, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes.
- Other amenities include:
- Bathrooms with showers and free toiletries
- 32-inch flat-screen TVs with cable channels
- Fridges, cots/infant beds and daily housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi and wired internet
Parking and transport
- 24-hour return airport shuttle on request for a surcharge
- Train station pick-up shuttle (surcharge)
- Free self parking on site
- Limited on-site self parking
Food and drink
- Buffet breakfast available for a fee: USD 5 for adults and USD 5 for children
- A bar/lounge
- A restaurant
Restaurants on site
- Essence
Family friendly
- Babysitting (surcharge)
- Cot (surcharge)
- In-room refrigerator
- Laundry facilities
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Business services
- Computer station
- Conference space
Spa
- 2 treatment rooms
- Aromatherapy
- Body scrubs
- Facials
- Hot stone massages
- Sports massages
- Swedish massages
- Thai massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift
- Wheelchair-accessible path of travel
More
- 1 building
- 9 floors
- Built in 2014
- Smoking not allowed
Room amenities
Bedroom
- Blackout drapes
- Cot (surcharge)
Bathroom
- Dressing gowns
- Free toiletries
- Hair dryer (on request)
- Private bathroom
- Shower
- Slippers
- Towels provided
Entertainment
- 32-inch flat-screen TV with cable channels
Food and drink
- Free bottled water
- Limited room service
- Minibar
- Refrigerator
More
- Air conditioning
- Desk
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age - 15
Check-out
Check-out before 11:30 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are available for USD 10.0 per night
Payment types at the property
Important information
Optional extras
- Fee for buffet breakfast: from approximately USD 5 for adults and from USD 5 for children
- Airport shuttle fee: USD 18 per vehicle (one way)
- Crib (infant bed) fee: USD 10.0 per night
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Is Splendora Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Splendora Hotel?
Self-parking is free at this property.
What time is check-in at Splendora Hotel?
Check-in begins at 2:00 PM.
What time is check-out at Splendora Hotel?
Checkout is at 11:30 AM.
Does Splendora Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 18 per vehicle applies.
Where is Splendora Hotel located?
Located in the centre of Hanoi, this family-friendly hotel is within a 10-minute walk of St. Joseph's Cathedral of Hanoi, Hoan Kiem Lake and Hanoi Old Town Night Market. Hang Gai Street and Hang Da Market are also within 5 minutes. Hanoi Railway Station is 16 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Splendora Hotel Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.6
Location
10
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 620 out of 744 reviews
10 - Excellent
620
Rating 8 - Good. 95 out of 744 reviews
8 - Good
95
Rating 6 - Okay. 18 out of 744 reviews
6 - Okay
18
Rating 4 - Poor. 8 out of 744 reviews
4 - Poor
8
Rating 2 - Terrible. 3 out of 744 reviews
2 - Terrible
3
Reviews
Verified review
6/10 Okay
kang
27 Aug 2019
Liked: Staff & service
Disliked: Room comfort
์ค๋ฒ๋ถํน์ผ๋ก ๋ค๋ฅธ ํธํ ๋ก ์ ๋๊ฐ ์ฌํจ
์๋ฐ ํ๊ธฐ์๋ ๊ฝค ์ธ๊ธ๋๋๋ฐ, ์ฆ์ ์ค๋ฒ๋ถํน์ผ๋ก ๋ค๋ฅธ ํธํ
๋ก ๋๊ธฐ๋๊ฒ ์ฌํจ.
์๋งคํธํ
๋ ์น์ ํ๊ธด ํ๋, ์๋ฆฌ๊ฐ ๋จ๋๋ฐ๋ ๋ค ์ด์ ๊ฐ ์์ (์์์ด ์ฌํ๋ค๊ฑฐ๋, ์ฒญ๊ฒฐ๋๊ฐ ๋จ์ด์ง๋ค๊ฑฐ๋)
Stayed 2 nights in Aug 2019
Verified review
6/10 Okay
Verified traveller
2 Aug 2019
Disliked: Cleanliness
์์น๋ง ์๊ฐํ๋ค๋ฉด ๊ตฟ!
์์น๋ ์ ๋ง ์ข์์ง๋ง ์์ด์ปจ ๊ณฐํก์ด ๋์์ ๋ฐฉ์์ด ์๋์ ์์์ด ์ฌํจ.4์ผ ๋ฌต์๋๋ฐ ์ํธ๋ฅผ ํ๋ฒ ๊ต์ฒดํด์ค.์ง์๋ค์ ์น์ ํจ.
Stayed 4 nights in Jul 2019
Verified review
10/10 Excellent
Verified traveller
2 Jul 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel
El hotel en general muy bien, el personal, muy amable, sรบper bien ubicado, lo รบnico que le pondrรญa pero, es la habitaciรณn que estรก muy pequeรฑa, pero muy limpia y comoda, la comida muy buena, muy recomendable
Stayed 2 nights in Jun 2019
Verified review
10/10 Excellent
MใปN
1 Jul 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ในใฟใใใฎ็ใใใฏใใจใฆใ่ฆชๅใชๅฏพๅฟใงใใใๆฅๆฌ่ชใฏ่ฉฑใใพใใใใใใฝใณใณใในใใผใใใฉใณใฎใใฉใณในใฌใผใทใงใณๆฉ่ฝใงๅฏพๅฟใใฆใใใใใใจใฏในใใงใณใธใปใณใฟใผใฎใฌใผใใใใๆใชใฉใใใคใฎ็ฉดๅ ดใฎใใใชใจใใใๆใใฆใใใพใใใ้จๅฑใฎใๆ้คใ้ดใ่ฑใ็ฟๆ
ฃใงใใใใฎใใ็ถบ้บใซใขใใใใใใฆใใใใใใในใซใผใ ใฏ้ๅทพใใใใใฆใใใพใใใในใซใผใ ใฎๆฐดใฏใใๆชใใชใๅคงไธๅคซใงใใ
ๆ้ฃใฏใใฅใใใงในใฟใคใซใงใ่ชๅใงๅใ็ฟใซๅใใใฎไปฅๅคใซใใใชใ ใฌใใใใใใ ใใฉใผใชใฉใใชใผใงๆณจๆใงใใฆๆใใๅคงๆบ่ถณใงใใใพใใๆณใพใใใใใใซใงใใ(^-^)
Stayed 6 nights in May 2019
Verified review
8/10 Good
timothy
3 Jun 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star service
Amazing staff met at airport and taken to hotel efficiently staff at reception extremely professional and introduced to Lisa the hotel tour specialist who took my list of requirements for my stay in Vietnam and she came up with a plan for the whole trip including all flights taxis and tours at a price I couldnโt compete with and then followed me through my trip to make sure everything was going to plan
Stayed 4 nights in May 2019
Verified review
10/10 Excellent
Ho Jun
2 Jun 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
๊ฐ์ฑ๋น ๋๋น ๊ด์ฐฎ์ ํธํ !
๊ฐ์ค ์์ค์ด ๊นจ๋ํ ํธ์ด๊ณ ์๋ํด์ ์ข์ต๋๋ค!
Stayed 7 nights in Jun 2019
Verified review
10/10 Excellent
Verified traveller
24 May 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Staff at the front desk very friendly and helpful arrange Ha long bay tour , Booking airplane ticket to Da Nang and trip to airport.plus good breakfast will stay again.
Stayed 1 night in May 2019
Verified review
10/10 Excellent
MINYOUNG
17 May 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
๋ค์์๋ ๋ ๊ฐ ์์
์ง์ ์น์ ํ๊ณ ์กฐ์๋ ๋ง๋ฌ๊ตฌ์..์ถ๊ฐ ์๊ตฌ ์ฌํญ๋ ์ํด๊ฒฐํด์ฃผ์๊ตฌ์..
๊ฐ์ฑ๋น ์งฑ์ด์์..^^
Stayed 3 nights in May 2019
Verified review
8/10 Good
Verified traveller
11 May 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very close to all needs, breakfast is good
Stayed 1 night in May 2019
Verified review
10/10 Excellent
Verified traveller
24 Apr 2019
Liked: Cleanliness, staff & service, amenities
ๆงๅธ่กใซใใใพใใ
ใจใฌใใผใฟใผใใใใพใใ
็ชใฏใใใพใใใใใๅพใงใใ
ในใฟใใใ่ฆช่บซใซๅฏพๅฟใใฆใใใฆ่ฏใใฃใใงใใ
Stayed 7 nights in Apr 2018
Verified review
4/10 Poor
Verified traveller
22 Apr 2019
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
ใฌใปใใทใงใณใใ1ใกใผใใซใใ้ขใใฆใชใ้จๅฑใ ใฃใใใใใใใใขใฎใฎใใ็ฉดใ้ใพใใใ้ใใฃใฑใชใใ ใฃใใ
ใใฌใใๅฃใใฆใใใ
ๆๆฐดๅฃใใใใใใใในใฎๆฐดใใใพใฃใใ
Stayed 1 night in Apr 2019
Verified review
10/10 Excellent
SB
21 Apr 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the Splendora isnโt the newest or shiniest hotel, it has everything we needed - all the amenities (WiFi, tea/coffee, powerful a/c, satellite TV, welcome drink and fruit), spacious rooms, excellent location, and a staff that was simply incredible. The staff was welcoming, very sweet with our kids, extraordinarily helpful and really went above and beyond to help us have a wonderful visit in Vietnam.
Stayed 3 nights in Apr 2019
Verified review
10/10 Excellent
Verified traveller
12 Apr 2019
Liked: Cleanliness, staff & service, property conditions & facilities
Good central location , friendly staff and convenient to point of interest
Stayed 2 nights in Apr 2019
Verified review
10/10 Excellent
Kevin Linaker
19 Mar 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
The breakfast was good and the room, although they show signs of age, were of high standard
Stayed 1 night in Mar 2019
Verified review
10/10 Excellent
Verified traveller
18 Mar 2019
Liked: Cleanliness, staff & service
Service Personal an der Rezeption waren super. Kรผmmern sich um alles was benรถtigt wird.
Stayed 9 nights in Mar 2019
Verified review
10/10 Excellent
Verified traveller
8 Mar 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely friendly and the rooms are clean and spacious. In a great area of the town, too.
Stayed 7 nights in Feb 2019
Verified review
8/10 Good
Verified traveller
27 Feb 2019
Liked: Cleanliness, staff & service, property conditions & facilities
๋ฑํ ๋ฌธ์ ๋ ์ผ์ ์์์ต๋๋ค. ์ฌ๋ฌ ๊ด๊ด์ฅ์๊ฐ์ ์ ๊ทผ์ฑ์ด ๋งค์ฐ ์ข์์ต๋๋ค. ์ฒ์ ๋ช์ผ๊ฐ ๋ฐฉ์ด ์กฐ๊ธ ๋ฐ๋๊ฒ ์์ฝ์ง๋ง ์ฐธ์์ ์์์ต๋๋ค.
Stayed 6 nights in Feb 2019
Verified review
10/10 Excellent
John
25 Feb 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and outstanding service
The stay was made enjoyable by the dedication of the staff. In particular, Lisa Yu, Rosie. Thom, Alice and Phung serving a very nice breakfast buffet. Rosie, Thom and Lisa always went out of their way to help. From my observations, all guests were treated like family and attention to details. I highly recommend this hotel , and look forward to coming back.
Stayed 4 nights in Feb 2019
Verified review
6/10 Okay
Christina
16 Feb 2019
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Everything felt a bit old and worn
You could tell the hotel was dated and needed some sprucing up. We booked a no-window room since we were planning to just crash there after getting in late, then head out early, but to our surprise we were upgraded to a room with a window! Sadly though, when we got there, the room itself could've been given some car. There were stains on the wallpaper and everything just felt a bit old and worn, the bed also wasn't comfy :(
Stayed 1 night in Feb 2019
Verified review
6/10 Okay
Verified traveller
15 Feb 2019
Liked: Staff & service
Disliked: Amenities
Two star at best. Filthy couches in reception area. Rooms very worn but ok clean. Air Con in our two rooms and guessing all the rest haven't been cleaned in years. I cleaned my own filter as to have them do it just seemed senseless as they would probably botch it. Visible mold around air conditioning was another obvious sign they do not know how to clean. Carpets in hotel where disgusting. Old bed and ancient mattress just sitting at top of stairs all week. Again. Disgusting. Breakfast was quite nice though. Sheets where clean. Not horrible for the price but there are better choices and the reviews in Asia if you haven't figured it out yet are mostly fake.
Stayed 4 nights in Feb 2019
Verified review
8/10 Good
Verified traveller
14 Feb 2019
Liked: Cleanliness, staff & service, property conditions & facilities
์น์ ํ ์ง์๋ค๋๋ฌธ์ ํธ์ํ๊ฒ ๋ฌต์๋ค ๊ฐ๋๋ค.
์์์์น๋ ๋์์ง ์๊ณ , ๊ฑธ์ด์ ํธ์๋ผ์ ํธ์์ฃผ๋ณ ๊ฐ๋๋ฐ ์ด๋ ค์์ด ์์ต๋๋ค.
Stayed 3 nights in Feb 2019
Verified review
8/10 Good
Yongwan
10 Feb 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ํ์ ๋ง๋ณด๊ณ ์์ฝํ๋๊ฑด ์ ์ข์์๋ ์๋ค.
๊ณ ๊ฐํ์ ๋ง๋ณด๊ณ ๋ฌด์์ ์์ฝํ๊ณ ์ฐพ์๊ฐ ์ฌ๋์
๋๋ค.
๊ฐ์ธ์ ์ผ๋ก ํธํ
์์น๋ ์ข์ํธ์ด ์๋๋๋ค.์ฐจ๋์ด ํตํํ ์์๋ ์ข์๊ธธ์ ์์นํด์๊ณ , ์ฌํ์๊ฐ ์ฐพ์๊ฐ๊ธฐ ์ด๋ ค์์ด ์์ต๋๋ค. ๋ค๋ง, ์ง์๋ค์ ๊ณ ๊ฐ์ ์ํ ์๋น์ค๋ ์ ๋ง ์ข์ต๋๋ค.๊ทธ๋ฆฌ๊ณ , ์์นจ์์ฌ๋ ๋ง์กฑ๋๊ฐ ๋์ ์์ค์ ์์์ ์ ๊ณตํฉ๋๋ค.
Stayed 4 nights in Feb 2019
Verified review
10/10 Excellent
Kirin
7 Feb 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
์ข์ํธํ ์
์ต๊ณ ๊ธํธํ
์์ํ๋๊ฒ์๋๋ผ๋ฉด ๋ง์กฑํ ์์ค์
Stayed 4 nights in Feb 2019
Verified review
8/10 Good
Sharon
1 Feb 2019
Liked: Cleanliness, staff & service, room comfort
Perfect location, clean, amazing staff!
The hotel is clean and in the โold townโ area which suited us perfectly. The price is right! They contacted us prior to our stay with an offer to pick us up at the airport. The front desk staff were the best ever. They really know about service and were so very helpful in giving us information on their city. They took it upon themselves to ensure that we had a safe and positive experience during our visit. Two of these wonder women are Alice and Thom but there were two others whose names escape me. The hotel itself is somewhat run down ie hall carpets very worn and I did have some concerns re fire safety ( no sprinkler system on 8 the floor and there was a bed blocking the stairwell). Front desk staff notified the Manager but the bed remained in the stairwell throughout our stay. Breakfast is available though we did not take advantage of this service.
Stayed 4 nights in Jan 2019