Somerset Grand Hanoi offers a central retreat in Hanoi's heart. Guests can rejuvenate in the sauna or spa tub, dine at three on-site restaurants, or browse the shopping mall. The property provides free WiFi, outdoor and children's pools, with consistently positive staff reviews.
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 17
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of VND 577500 per pet, per night
2 total (up to 10 kg per pet)
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 850500.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately VND 334530 for adults and from VND 167265 for children
Airport shuttle fee: VND 2154600 per vehicle (return, maximum occupancy 5)
Airport shuttle fee per child: VND 2154600 (return), (up to 10 years old)
Pet fee: VND 577500 per pet, per night
Rollaway bed fee: VND 850500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
Only registered guests are allowed in the guestrooms
Frequently asked questions
Does Somerset Grand Hanoi have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Somerset Grand Hanoi?
As of 23 May 2026, prices found for a 1-night stay for 2 adults at Somerset Grand Hanoi on 3 Jun 2026 start from ฿3,464, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Somerset Grand Hanoi pet-friendly?
Yes, this property allows pets (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of VND 577500 per pet, per night.
How much is parking at Somerset Grand Hanoi?
Self-parking is free at this property.
What time is check-in at Somerset Grand Hanoi?
Check-in start time: 2:00 PM; check-in end time: midnight.
What time is check-out at Somerset Grand Hanoi?
Checkout is at noon.
Does Somerset Grand Hanoi provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 2154600 per vehicle applies.
Where is Somerset Grand Hanoi located?
This family-friendly Hanoi aparthotel is located in the business district, within a 15-minute walk of Hoa Lo Prison Museum and Hoan Kiem Lake. Hanoi Old Town Night Market and Ho Chi Minh Mausoleum are also within 1 mile (2 km). Hanoi Railway Station is 9 minutes by foot and Hanoi Long Bien Station is 22 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
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