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Ritz Boutique Hotel

3.0 star property
Travelers find a peaceful retreat at this boutique hotel where outdoor massage treatments and excellent dining create a restorative experience in Hanoi

Choose dates to view prices

Just steps from St. Joseph's Cathedral in Hanoi, Ritz Boutique Hotel offers a quiet sanctuary with outdoor spaces for massage and thalassotherapy. Guests enjoy the welcoming manager's reception, in-room WiFi, and meals at the on-site restaurant.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, City View

1 bedroom, memory-foam beds, minibar, in-room safe

Deluxe Room, City View

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, memory-foam beds, minibar, in-room safe

Family Quadruple Room

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, memory-foam beds, minibar, in-room safe

Superior Room, 1 Queen Bed

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Honeymoon Suite, 1 Double Bed, City View

1 bedroom, memory-foam beds, minibar, in-room safe

Honeymoon Suite, 1 Double Bed, City View

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Triple Room, 1 Bedroom

Family Triple Room, 1 Bedroom | 1 bedroom, memory-foam beds, minibar, in-room safe

Family Triple Room, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

Superior Room, 1 Queen Bed - Day Use (3-4 hours)

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi
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About the area

Located in Old Quarter neighbourhood, Ritz Boutique Hotel is connected to a shopping centre. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
23 Au Trieu, Hoan Kiem, Hanoi, 1000

What's nearby

  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    1 min walk - 0.1 km
  • A stone entrance with a relief sculpture of three figures, flanked by potted plants and a bench.
    Hoa Lo Prison Museum
    3 min walk - 0.3 km
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    5 min walk - 0.5 km
  • A narrow street with old buildings, clothes hanging on a line, and a railway track.
    Train Street
    8 min walk - 0.7 km
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    12 min walk - 1.0 km

Getting around

  • Hanoi Railway Station
    15 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    24 min drive

Restaurants

  • Pasteur Street Brewing Company
    2 min walk
  • Bún Đậu Mắm Tôm Cô Hoa
    1 min walk
  • Still Color CF 32 Thọ Xương
    1 min walk
  • Cafe 119 Phủ Doãn
    1 min walk
  • Phở Ấu Triệu (Phở Nước Đục-Anh Em Nhà Tư Lùn)
    1 min walk

About this property

Ritz Boutique Hotel

  • Hotel near Hoan Kiem Lake
  • Near St. Joseph's Cathedral of Hanoi and Train Street, Ritz Boutique Hotel provides a free daily manager's reception, dry cleaning/laundry services and a business centre. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a massage or thalassotherapy. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
  • Other perks include:
    • Limo/town car service, massage treatment rooms and multilingual staff
    • Tour/ticket information, a front desk safe and smoke-free property
    • Concierge services, a 24-hour front desk and coffee/tea in reception
  • Room features
  • All guest rooms at Ritz Boutique Hotel feature thoughtful touches, such as air conditioning, in addition to amenities, such as late-night room service and free WiFi.
  • Extra amenities include:
    • Bathrooms with shower/bath combinations and free toiletries
    • 32-inch LCD TVs with satellite channels and DVD players
    • Fridges, electric kettles and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Spa

  • Couples treatment rooms
  • Outdoor treatment areas
  • Spa treatment rooms
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 372000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 372000 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Ritz Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ritz Boutique Hotel?

This hotel doesn't offer parking.

What time is check-in at Ritz Boutique Hotel?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Ritz Boutique Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Ritz Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 372000 per vehicle applies.

Where is Ritz Boutique Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Hanoi Old Town Night Market and Train Street are also within 15 minutes. Hanoi Railway Station is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ritz Boutique Hotel Reviews

7.8

Good

8.0

Cleanliness

8.4

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 35 out of 98 reviews
Rating 8 - Good. 33 out of 98 reviews
Rating 6 - Okay. 16 out of 98 reviews
Rating 4 - Poor. 7 out of 98 reviews
Rating 2 - Terrible. 7 out of 98 reviews

Reviews

Verified

8/10 Good

Kathy

Liked: Staff & service, property conditions & facilities, room comfort

Good value, great location

Great staff, let me check in at 8am due to long flight. First day I had a cold shower because no one mentioned the extra switch to turn on hot water. Many cancellatins due to Corina and staff updated often.
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff. Great breakfast included. Good location.
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve rated this place excellent in most categories because that what I felt it deserved. To be clear, this is Vietnam, but unless you want to pay 3 times as much, you’re not going to do any better. The charm and attraction of the place is around the staff most especially Lucy who really couldn’t do enough for us. She helped us out from the moment we arrived until even after we’d checked out, answered all our questions and even came down the road to help me order vegetarian food, and was always happy and communicative. The place is ‘faded’, shall we say, but large room, cable TV with some English channels, absolutely no noise, en suite (if you book that option), powerful shower, good breakfast with small cooked options supplemented by buffet style bread, fruit, drinks, etc. It’s set in a little side street not far from St Joseph’s Cathedral, with plenty of places to eat in the same street and nearby. It’s 10 minutes or less walking to the lake and the old quarter (with a million coffee places!). Bus 86 from the airport, get off at Hotel Melia (stop 9 - the conductor will tell you) then about 10 minute walk up. Bus is only 35000 Dong (about $1.50) and only stops 4 or 5 times so quite fast. Would we stay there again Wouldn’t look anywhere else!
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, great breakfast, super location all make the Ritz a fun and affordae place to hang out while visiting the old quarter in Hanoi.
Stayed 7 nights in Feb 2020
Verified

10/10 Excellent

ToshiP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel for one night. I have been to Hanoi many times, Here is the good value hotel. Room☆☆☆☆ : clean , (equipments : no problem.wi-fi : strong antenna) Staff☆☆☆☆☆ : very friendly Breakfast☆☆☆ : delicious but small number of items
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fantastic place to stay

What an amazing place. The staff are so helpful. The food is excellent. Even when you are no longer a guest you are still treated as a guest - ordering taxis, giving us drinks. A great experience.
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real gem

I stayed at the Ritz Boutique for five nights in total, and what a pleasure it was. The hosts were friendly and hospitable, and really looked after me for the length of my stay. My room was spacious, and the bed was comfortable. The bathroom was modern, and the shower had instant hot running water which was a delight. I sampled the breakfast twice during my stay, and both times it was delicious. To be honest, for the price they charge, I coudn't really fault this Hotel. I can thoroughly recommend it.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and convenient. The bathroom amenity should be placed in the bath room.
Stayed 4 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location

The staff was very welcoming and helpful with setting-up the AC and having a taxi ready for the airport after the stay.
Stayed 2 nights in Jan 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
L'hôtel est plus que bruyant, des travaux une bonne partie de la nuit, une pente dans la douche dans le mauvais sens qui entraîne une inondation de la salle de bain, des toilettes qui ne s'évacuent pas, heureusement que le personnel est sympathique.
Stayed 4 nights in Dec 2018
Verified

6/10 Okay

jill

Liked: Cleanliness, staff & service, property conditions & facilities

Warm welcome, chilly room

Lovely warm welcome. Shame there was building work next door. And room was quite chilly. But, perfect location!,
Stayed 3 nights in Dec 2018
Verified

4/10 Poor

jh

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
화장실에 전등도 세면대에만 있고 샤워실엔 따로 없어서 무척 어두웠음. 방은 넓었지만 방음이 안되서 잠자기 불편했음. 하루만 자고 일찍 나와서 조식은 모르겠음.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Eduardo

Foi uma experiência gratificante dado a localização do hotel, perto de todos os monumentos. Gostei bastante do staff contudo penso que podem melhorar bastante o local que oferecem para tomar banho depois de fazer o check out, nos casos como o nosso que só tivemos voo às 22H00, e fizemos o check out às 12H00.
Stayed 3 nights in Nov 2018
Verified

6/10 Okay

huei guang

服務不夠專業，地點不佳，臨近醫院出入不方便
Stayed 3 nights in Nov 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel in central city. Staff were helpful, and provided us with a great day trip out of Hanoi. Room was a bit noisy due to construction starting early on the building next door, but overall a good choice to stay in.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Safe construction

Safe didn’t work. Staff always trying to sell tours. Very loud construction starting at 6am in lot immediately adjacent. Great breakfast. Clean street off beaten path. Clean room.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Gook's

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hanoi's first visit. I checked in very late at night. Thank the staff for their late waiting and guidance. Free breakfast is delicious and the service is very kind. I like clean sheets every day. But there is a wish that TV would be bigger. If I visit Hanoi again, I would like to check in at the hotel. Thank you.
Verified

8/10 Good

Hanna

Liked: Staff & service, room comfort

Fijn stadshotel.

Heerlijk groot bed op een prachtige centrale plek in de stad.
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value clean hotel in good location.

We stayed for two nights at the Ritz Boutique. It is a clean, excellent value for money hotel with good rooms, helpful staff and in a great location.
Verified

10/10 Excellent

Gustafsson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic, do yourself a favour and just book this

Fantastic staff who take really good care of us. They offered us free upgrades. They provided us with great support and everything in there capabilities. Lovely clean spacious rooms. Fab breakfast, good quality linen, comfy beds - just brilliant
Stayed 1 night in Feb 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit hôtel agréable dans le quartier de la cathédrale, dans une rue heureusement peu passante car il n'y a pas vraiment d'isolation phonique par rapport à la rue. Les chambres sont bien équipées et très confortables.
Stayed 3 nights in Jan 2018
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and value in a nice street

We chose the Ritz Boutique hotel on our previous trip to Hanoi and didn't hesitate to book in there again. Situated in an attractive small street behind St. Joseph's cathedral it's location is perfect for walking around the old town. The rooms are comfortable, clean and spacious. Most delightful though is the charm and warm hospitality shown by Thuy and the rest of the staff. My wife and I had a delightful six nights there and would highly recommend it! Richard and June
Stayed 6 nights in Jan 2018
Verified

2/10 Terrible

Tomasz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

Nothing was good because this hotel sold my reservation to someone else,which I paid 6 months ago.
Stayed 2 nights in Dec 2017
Verified

10/10 Excellent

Tien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice downtown hotel

The hotel is walking distance from maby places. Tge staff is friendly and accommodating. The restroom is very clean.
Stayed 2 nights in Dec 2017
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

旧市街セントジョセフ教会に近くアクセス良い

朝食なしで3000円くらいの安宿なのであまり期待していなかったのですが、係員の対応がよく、好感を持ちました。建物は古いですが、部屋は広く、テレビ、エアコンなどは日本製で特に不自由なことはありません。旧市街のメインストリートに近く、コンビニのサークルKやレストラン、旅行代理店が多いので、便利な立地でした。
Stayed 1 night in Dec 2017