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Aparthotel

PARKROYAL Serviced Suites Hanoi

4.0 star property

Choose dates to view prices

PARKROYAL Serviced Suites Hanoi is near Hoan Kiem Lake, offering upscale comfort. Guests can relax in the sauna or steam room, enjoy drinks at the poolside bar, or dine at the on-site restaurant. The indoor pool has sun loungers, and high-speed WiFi keeps everyone connected.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
The current price is ฿2,681
฿3,040 total
includes taxes & fees
23 May - 24 May
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About this property

PARKROYAL Serviced Suites Hanoi

  • Upscale aparthotel near West Lake
  • You can look forward to a poolside bar, a coffee shop/cafe and dry cleaning/laundry services at PARKROYAL Serviced Suites Hanoi. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a bar and a gym.
  • You'll also find perks such as:
    • 2 indoor pools and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric bike charging station
    • Luggage storage, a porter/bellboy and a front desk safe
  • Room features
  • All 122 individually furnished rooms include comforts, such as laptop-friendly workspaces and air conditioning, as well as perks, such as separate sitting areas and separate dining areas.
  • Other amenities include:
    • Rainfall showers, free toiletries and hairdryers
    • 49-inch Smart TVs with cable channels
    • Wardrobes/cupboards, separate sitting areas and separate dining areas

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 5 and younger eat free breakfast

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 284000 for adults and from VND 173000 for children
  • Airport shuttle fee: VND 1000000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 1000000 (one-way), (up to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 6:00 AM to 9:00 PM

Frequently asked questions

Does PARKROYAL Serviced Suites Hanoi have a pool?

Yes, this property has 2 Indoor pools and a children's pool. Pool access is from 6:00 AM to 9:00 PM.

How much does it cost to stay at PARKROYAL Serviced Suites Hanoi?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at PARKROYAL Serviced Suites Hanoi on 23 May 2026 start from ฿2,681, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is PARKROYAL Serviced Suites Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at PARKROYAL Serviced Suites Hanoi?

Self-parking is free at this property.

What time is check-in at PARKROYAL Serviced Suites Hanoi?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at PARKROYAL Serviced Suites Hanoi?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does PARKROYAL Serviced Suites Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1000000 per vehicle applies.

Where is PARKROYAL Serviced Suites Hanoi located?

Located in Tay Ho, this aparthotel is within 1 mile (2 km) of West Lake, Embassy of Japan and Hanoi Botanical Garden. Lotte Center Hanoi and Embassy of the Republic of Korea are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

10

Cleanliness

10

Amenities

10

Property conditions & facilities
Rating 10 - Excellent. 31 out of 39 reviews
Rating 8 - Good. 7 out of 39 reviews
Rating 6 - Okay. 0 out of 39 reviews
Rating 4 - Poor. 0 out of 39 reviews
Rating 2 - Terrible. 1 out of 39 reviews

Reviews

Verified

10/10 Excellent

Fitzand

Liked: Cleanliness, check-in, communication, listing accuracy
Extremely clean room! Room was also huge and staff were super friendly and helpful! Linh made the check in process super easy and overall it was a great stay!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful. Food was amazing. Staff were great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ophelia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love this place, I highly recommend this place. Front desk can speak English well maintained and very clean facility.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was very clean and tidy and well presented.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

thanh

Liked: Cleanliness, amenities, property conditions & facilities, communication
i love location. it is close to every thing. the pool is great. room is clean. staff is friendly. i live it
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Stuart Alexander Charles

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and clean Big apartment, Staff were really good Location perfect for us Just a shame about the v loud music on the Wednesday evening when trying to put the kids to sleep (the staff did what they could but couldn’t do much about it unfortunately - but they are trying). Will stay again if they sort this music issue out.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

MYOUNGHWAN

Liked: Cleanliness, amenities, communication
Everything was all satiafactory except the noise from outside at the river view room. The window wasn't soundproof at all. However, they acknowledged this issue and preparing to change to soundproof. I hope to stay in this hotel in the next visit.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Linden

Liked: Cleanliness, check-in, communication, listing accuracy
Room was impeccably clean, staff was extremely courteous, hotel itself was beautiful and in a nice location and the breakfast was excellent.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Md Irteja

Liked: Cleanliness, check-in, communication, listing accuracy
Overall, an excellent place to stay with very good buffet breakfast and indoor swimming pool and gym/sauna. I would prefer to stay again if I visit Hanoi again.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Keshava Kumar

Liked: Cleanliness, amenities, communication
Great place!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a very good Hotel the room has all the comforts of home the breakfast is great and the staff are exceptional
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, room comfort, communication
We booked at the last minute and it was a great experience
Stayed 1 night in Oct 2025
Verified

8/10 Good

Chang Hyun

Liked: Cleanliness, amenities, communication
All was decent. Brakefast was also decent. but it seemed a little unattended. Stations were often left empty Coffee machine often not at its best condition
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, communication
An absolutely amazing place to stay. The staff were always friendly, courteous and smiling. The rooms are very large and accommodating with everything you need for your day to day life i.e. washing machine dryer and bottled water. It is located on the southern side of the lake which is beautiful to walk daily and meet the smiling locals or to stop for food and beers. Will definitely stay there again when back in Hanoi in a few months time. 10/10 amazing
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, room comfort
Disliked: Communication
HYGIENE AND CLEAN
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Makoto

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed 1 night in Apr 2026
Verified

8/10 Good

MEINA

Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Manami

Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Olivier

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Manami

Stayed 19 nights in Jan 2026
Verified

10/10 Excellent

Dan

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mei Lai

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Sannifer W K

Stayed 1 night in Dec 2025