PARKROYAL Serviced Suites Hanoi is near Hoan Kiem Lake, offering upscale comfort. Guests can relax in the sauna or steam room, enjoy drinks at the poolside bar, or dine at the on-site restaurant. The indoor pool has sun loungers, and high-speed WiFi keeps everyone connected.
Located in Tay Ho, a neighbourhood in Hanoi, PARKROYAL Serviced Suites Hanoi is in the entertainment district. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of West Lake and Hoan Kiem Lake. Hanoi Botanical Garden and Ho Tay Water Park are also worth visiting. Looking to get your feet wet? Boat tours and fishing adventures can be found near the property. Visit our Hanoi travel guide
67 Trich Sai Street, Tay Ho Ward, Tay Ho District, Hanoi, 10000
What's nearby
West Lake
2 min walk - 0.2 km
Van Phuc Diplomatic Corps
18 min walk - 1.6 km
Lotte Center Hanoi
3 min drive - 1.9 km
Ho Chi Minh Mausoleum
5 min drive - 3.0 km
Vincom Center Metropolis
20 min walk - 1.7 km
Getting around
Hanoi Long Bien Station
15 min drive
Hanoi (HAN-Noi Bai Intl.)
30 min drive
Restaurants
Bia Hoi Samurai
3 min walk
Ốc Gao Tây Hồ
3 min walk
Cafe Camy
4 min walk
Phê La Trích Sài
6 min walk
Cộng Caphe Trích Sài
1 min walk
About this property
PARKROYAL Serviced Suites Hanoi
This aparthotel features 2 indoor pools, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a sauna are on-site. Each apartment provides free WiFi and free wired Internet, a Smart TV with cable channels, and a kitchenette with a fridge, a stovetop and a microwave. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches, such as free minibar items and an espresso maker.
PARKROYAL Serviced Suites Hanoi offers 122 air-conditioned accommodations with washers/dryers and minibars (stocked with some free items). This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. 49-inch Smart televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.
This Hanoi aparthotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.
2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
24-hour return airport shuttle on request for a surcharge
Free covered self parking on site
Limited on-site self parking
Family friendly
Children stay free (see details)
Children's pool
Kitchenette
Cleaning supplies
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Espresso maker
Hob
Microwave
Paper towels
Refrigerator
Toaster
Dining
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 284,000 for adults and VND 173,000 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Couples/private dining
Dining table
Free minibar (limited items)
Bedrooms
Bedsheets provided
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Living spaces
Dining table
Separate dining area
Separate sitting area
Entertainment
49-inch Smart TV with cable channels
Laundry
Dry cleaning/laundry service
Laundry detergent
Laundry facilities
Washer/dryer
Work spaces
12,379 square feet of conference space
3 meeting rooms
Laptop workspace
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
Area rug in room
Hardwood flooring in room
No lift
Designated smoking areas
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Daily housekeeping
Electrical adapters
Free bottled water
Guidebooks
Iron/ironing board
Luggage storage
Phone
Porter/bellhop
Restaurant dining guides
Safe
Safe at front desk
Tour and ticket assistance
Location highlights
In a business district
In an entertainment district
Near a hospital
Near an outlet shopping centre
Things to do
Bicycle parking
Children's pool
Cooking classes
Gym
Bicycle rentals nearby
Boat tours nearby
Fishing nearby
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
1 building
12 floors
122 units
Bicycle parking
Electric bike charging
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately VND 284000 for adults and from VND 173000 for children
Airport shuttle fee: VND 1000000 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: VND 1000000 (one-way), (up to 11 years old)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Pool access available from 6:00 AM to 9:00 PM
Property is also known as
PARKROYAL Serviced Suites Hanoi Hanoi
PARKROYAL Serviced Suites Hanoi Aparthotel
PARKROYAL Serviced Suites Hanoi Aparthotel Hanoi
Frequently asked questions
Does PARKROYAL Serviced Suites Hanoi have a pool?
Yes, this property has 2 Indoor pools and a children's pool. Pool access is from 6:00 AM to 9:00 PM.
How much does it cost to stay at PARKROYAL Serviced Suites Hanoi?
As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at PARKROYAL Serviced Suites Hanoi on 1 Apr 2026 start from ฿2,980, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is PARKROYAL Serviced Suites Hanoi pet-friendly?
No, pets are not allowed at this property.
How much is parking at PARKROYAL Serviced Suites Hanoi?
Self-parking is free at this property.
What time is check-in at PARKROYAL Serviced Suites Hanoi?
Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at PARKROYAL Serviced Suites Hanoi?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Does PARKROYAL Serviced Suites Hanoi provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 1000000 per vehicle applies.
Where is PARKROYAL Serviced Suites Hanoi located?
Located in Tay Ho, this aparthotel is within 1 mile (2 km) of West Lake, Embassy of Japan and Hanoi Botanical Garden. Lotte Center Hanoi and Embassy of the Republic of Korea are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
PARKROYAL Serviced Suites Hanoi Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
10
Amenities
10
Property conditions & facilities
Rating 10 - Excellent. 24 out of 31 reviews
10 - Excellent
24
Rating 8 - Good. 6 out of 31 reviews
8 - Good
6
Rating 6 - Okay. 0 out of 31 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 31 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 31 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Christopher
27 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful. Food was amazing. Staff were great
Christopher
Stayed 1 night in Jan 2026
10/10 Excellent
Ophelia
16 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Love this place, I highly recommend this place. Front desk can speak English well maintained and very clean facility.
Ophelia
Stayed 2 nights in Nov 2025
10/10 Excellent
Christopher
30 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was very clean and tidy and well presented.
Christopher
Stayed 3 nights in Nov 2025
8/10 Good
Stuart Alexander Charles
1 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and clean
Big apartment,
Staff were really good
Location perfect for us
Just a shame about the v loud music on the Wednesday evening when trying to put the kids to sleep (the staff did what they could but couldn’t do much about it unfortunately - but they are trying).
Will stay again if they sort this music issue out.
Stuart Alexander Charles
Stayed 5 nights in Oct 2025
10/10 Excellent
thanh
31 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
i love location. it is close to every thing. the pool is great. room is clean. staff is friendly. i live it
thanh
Stayed 2 nights in Oct 2025
10/10 Excellent
Edgar
1 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place
Edgar
Stayed 2 nights in Dec 2025
10/10 Excellent
Keshava Kumar
18 Nov 2025
Liked: Cleanliness, amenities, communication
Great place!
Keshava Kumar
Stayed 2 nights in Nov 2025
10/10 Excellent
Neil
5 Oct 2025
Liked: Cleanliness, room comfort, communication
We booked at the last minute and it was a great experience
Neil
Stayed 1 night in Oct 2025
10/10 Excellent
Teresa
22 Nov 2025
Liked: Cleanliness, room comfort
Disliked: Communication
HYGIENE AND CLEAN
Teresa
Stayed 3 nights in Nov 2025
10/10 Excellent
Paul
21 Nov 2025
Liked: Cleanliness, amenities, communication
An absolutely amazing place to stay.
The staff were always friendly, courteous and smiling.
The rooms are very large and accommodating with everything you need for your day to day life i.e. washing machine dryer and bottled water.
It is located on the southern side of the lake which is beautiful to walk daily and meet the smiling locals or to stop for food and beers.
Will definitely stay there again when back in Hanoi in a few months time. 10/10 amazing
Paul
Stayed 5 nights in Nov 2025
10/10 Excellent
Geoffrey
20 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a very good Hotel the room has all the comforts of home the breakfast is great and the staff are exceptional
Geoffrey
Stayed 2 nights in Nov 2025
8/10 Good
MEINA
13 Feb 2026
MEINA
Stayed 4 nights in Jan 2026
10/10 Excellent
Manami
9 Feb 2026
Manami
Stayed 6 nights in Jan 2026
10/10 Excellent
Manami
31 Jan 2026
Manami
Stayed 19 nights in Jan 2026
10/10 Excellent
jie
21 Nov 2025
jie
Stayed 2 nights in Nov 2025
10/10 Excellent
Thitaporn
19 Nov 2025
Thitaporn
Stayed 2 nights in Nov 2025
2/10 Terrible
Wei
19 Nov 2025
Wei
Stayed 2 nights in Nov 2025
10/10 Excellent
YOUNGGIL
15 Nov 2025
YOUNGGIL
Stayed 3 nights in Nov 2025
10/10 Excellent
jie
12 Nov 2025
jie
Stayed 2 nights in Nov 2025
10/10 Excellent
SRAVAN
4 Nov 2025
Liked: Cleanliness, property conditions & facilities, communication
SRAVAN
Stayed 2 nights in Nov 2025
8/10 Good
LI SU
2 Nov 2025
Liked: Cleanliness, room comfort
Disliked: Communication
LI SU
Stayed 1 night in Oct 2025
10/10 Excellent
Malan
8 Oct 2025
Liked: Cleanliness, property conditions & facilities, communication