La Sinfonia Citadel hotel and Spa

Property class: 4

Choose dates to view prices

Reviews

9.8 out of 10
Exceptional
Located close to Hoa Lo Prison Museum and Temple of Literature, La Sinfonia Citadel hotel and Spa provides a rooftop terrace, dry cleaning/laundry services and a bar. Treat yourself to a massage at the on-site spa. The on-site Fusion cuisine restaurant, Chestnet Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
The current price is ฿2,818
฿3,195 total
includes taxes & fees
21 Oct - 22 Oct

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite City View

A hotel room with a large bed, a TV, a chair, and a small table.

Junior Suite City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Double/Twin Room (Internal window)

A hotel room with a large bed, a small table, a chair, and a view of greenery outside.

Executive Double/Twin Room (Internal window)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for La Sinfonnía Suite

A spacious hotel room with a large bed, a desk, and a chair. There are two bedside tables with lamps and a large window with blinds.

La Sinfonnía Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double/Twin Room (Internal window)

A hotel room with a large bed, bedside tables, a wardrobe, and a television.

Deluxe Double/Twin Room (Internal window)

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Terrace Suite City View

A hotel room with a large bed, a small table with a bottle and glasses, and a view of the outside through a glass door.

Terrace Suite City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
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About the area

Located in Cua Nam, a neighbourhood in Hanoi, La Sinfonia Citadel hotel and Spa is in the entertainment district. Hoa Lo Prison Museum and Vietnam Women's Museum are cultural highlights, while Temple of Literature is a notable landmark. St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake are two other places to visit that come recommended. Visit our Hanoi travel guide
Map
No. 12 - 14 Dinh Ngang Street, Cua Nam Ward, Hanoi

What's nearby

  • A narrow street with old buildings, clothes hanging on a line, and a railway track.
    Train Street
    1 min walk - 0.1 km
  • A historical building with an arched entrance, surrounded by well-maintained greenery and statues.
    Temple of Literature
    8 min walk - 0.7 km
  • A historic building with a stone facade and a black archway labeled 'MAISON CENTRALE.'
    Hoa Lo Prison Museum
    8 min walk - 0.7 km
  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    10 min walk - 0.9 km
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    13 min walk - 1.2 km

Getting around

  • Cát Linh Station
    3 min drive
  • Hanoi Railway Station
    7 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    40 min drive

Restaurants

  • Bánh mì Trâm
    1 min walk
  • Reng Reng Café
    4 min walk
  • Cơm Viên
    1 min walk
  • Ray Quán
    2 min walk
  • Quán Béo
    5 min walk

About this property

La Sinfonia Citadel hotel and Spa

  • Upscale hotel near Hoa Lo Prison Museum
  • Located close to Temple of Literature and St. Joseph's Cathedral of Hanoi, La Sinfonia Citadel hotel and Spa provides a rooftop terrace, dry cleaning/laundry services and a bar. Treat yourself to a massage at the on-site spa. The on-site Fusion cuisine restaurant, Chestnet Restaurant, offers breakfast, lunch and dinner. In addition to a business centre, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and barbecues
    • Luggage storage, a lift and meeting rooms
    • Massage treatment rooms, a 24-hour front desk and a front desk safe
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at La Sinfonia Citadel hotel and Spa feature thoughtful touches, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with bidets and free toiletries
    • 40-inch flat-screen TVs with premium channels
    • Free infant beds, electric kettles and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: VND 265,000 for adults and VND 235,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chestnet Restaurant
  • Deli Sky Bar

Things to do

  • Full-service spa

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance

More

  • 9 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1200000 per night.
Free cots are available on request at the property

Payment types at the property

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 265000 for adults and from VND 235000 for children
  • Airport shuttle fee: VND 550000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1200000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is La Sinfonia Citadel hotel and Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at La Sinfonia Citadel hotel and Spa?

As of 19 Oct 2026, prices found for a 1-night stay for 2 adults at La Sinfonia Citadel hotel and Spa on 21 Oct 2026 start from ฿2,818, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at La Sinfonia Citadel hotel and Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at La Sinfonia Citadel hotel and Spa?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does La Sinfonia Citadel hotel and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 550000 per vehicle applies.

Where is La Sinfonia Citadel hotel and Spa located?

Located in Cua Nam, this spa hotel is within a 15-minute walk of Hoa Lo Prison Museum, Temple of Literature and St. Joseph's Cathedral of Hanoi. Vietnam Women's Museum and Hoan Kiem Lake are also within 1 mi (2 km). Cát Linh Station is 23 minutes by foot and Hanoi Railway Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

La Sinfonia Citadel hotel and Spa Reviews

9.8

Exceptional

9.6

Cleanliness

9.6

Location

10

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 256 out of 301 reviews
Rating 8 - Good. 41 out of 301 reviews
Rating 6 - Okay. 3 out of 301 reviews
Rating 4 - Poor. 0 out of 301 reviews
Rating 2 - Terrible. 1 out of 301 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic and breakfast was wonderful each day.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Spa treatment was excellent and hotel staff amazing and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff and close to the train station
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very nice and attentive
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is excellent. It is located downtown in the old quarter, and the "Train Street" is just nearby. The staff is kind and professional, and the spa is great. I had a great experience there. Highly recommended in Hanoi!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The staff was so helpful and friendly. The hotel is beautiful and we enjoyed the spa and breakfast
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here if you are only looking to book a short stay. The rooms were a decent size but the room we had didn't have any windows. However the rooftop bar was very nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond. Thank you.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff is very friendly The room is very nice and clean price and quality is very good
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful and extremely helpful staff and the bed is super comfortable!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, super clean, walkable to main attractions, but the best thing is the staff, superb !
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service. We enjoyed our stay in Hanoi.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, high level services and staff are friendly. Very good location as well. Highly recommended.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place location is okay.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

We really enjoyed our stays. The room was nice and clean. The location is great also. The best thing is the wonderful staffs who were very helpful and courteous. Will definitely stay here again in the future.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Excellent service. Nice design. We are very satisfied to stay here.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It's a quaint boutique in a quiet corner.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique hotel

Great stay: comfortable beds, clean rooms and nice breakfast buffett. Excellent customer service at the front desk. We enjoyed our stay in La Sinfonia Citadel while in Hanoi and we'll gladly be back here again.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We had a great stay. We booked 1 rooms and were given an upgrade of the rooms. As one of the rooms had a bathtub, the staff went to great length to get us a rubber mat from their sister hotel to be placed in the tub. On the day of departure,we rquested for cable ties to secure our overnight bags and the staff again didnt fisappoint and able to provide us. Really appreciate their efforts in making our stay comfortable.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We are two couples stayed for 2 nights before leaving for halong bay and back at same hotel for one night. Staff were great, rooms were big and clean even for those inward window rooms. Breakfast and roof top bar were fabulous. On second stay, we were upgraded. When we requested for a rubber mat to be placed in the bathtub, they even went to their sister hotel to get one for us. On the day of departure, they went an extra mile to get a cable tie for us as we forgot our padlocks for our luggage. Overall, a very very pleasant stay.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is so friendly and hospitable. Upon arrival, the front desk brought tea and snacks, allowed us for early check in. She also gave us a brochure explaining the places to visit, nearby bank/pharmacy and restaurant to go. They start their day early so it can be quite noisy especially when we stay right below the restaurant. Location is just beside train street and peaceful :) 5/5 would visit again!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and staff !!

We stayed at this hotel as a last minute booking after our previous reservation fell through- the best thing about this hotel is the staff and service!! We had a small issue with our room and they dealt with it immediately with no quibble moved us and could not have been more helpful on all fronts. Very friendly place to stay would recommend!
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was ok, subpar compared to other hotels in the area (like Trendy). Staff was helpful but again, not as helpful as other folks. Overall I would stay here again as it was safe, quiet and clean.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff are friendly and helpful. Knowing that there is a birthday, they put effort to decorate the room and surprise with a birthday cake !!
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Staff & service
Noisy - no sound proof. Service was great by all the employees. Spa was great experiences!
Stayed 4 nights in Dec 2023