The location of the hotel was super convenient and getting to shops and places of attractions such as Dong Xuan market, Hoan Kiem Lake, Michelin Pho 10, Banh Mi 25 etc were all super easy by foot. Hotel’s entrance was very cozy and welcoming. The staff were very professional and friendly. As our room faces the afternoon sun, it was quite hot and glaring and we had to close the curtains. But the beds were clean and comfy. Hotel was also very accommodating and helped to arrange for 2 separate beds. Would have be more comfortable if the toilet was bigger but it was clean. The breakfast impressed us as the selection was good and the food was tasty. Really started the day well.
We had an amazing stay at Romantique Hotel de Hanoi from the first interaction until the last, the staff, especially John were incredibly helpful and hospitable even before we arrived at the hotel and after we left the hotel they made sure we made it safely to our next destination. The location was also great in the heart of the old quarter walking distance to everything.
Charming little boutique hotel nestled in the old quarter of Hanoi. The reception was very cordial and inviting and provided sightseeing instructions. The room was spacious and the bed was very comfortable. The only drawback was the tiny bathroom. Other than that the lodging was memorable.
Recently renovated, clean,relatively comfortable. Conveniently located in the old city near the lake. Lots of coffee shops and restaurants are located nearby. The breakfast was of reasonable quality and variety, but by day 5 it was getting too familiar. All staff were friendly and helpful. I would stay again and recommend for others looking for a moderately priced accommodation in old city.
เข้าพัก 5 คืน, กุมภาพันธ์ 2024
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
22 ม.ค. 2025
ไม่ชื่นชอบ: ความสะอาด
During our stay i noticed d housekeeping wasn’t sweeping d floor coz i could see in my luggage when packing then d curtain was also dusty.
Bruyant !!! Un chantier accolé à l'hôtel avec du bruit de 05h du matin à 1h le jour du 1er janvier .... et les jours précédents et suivants ! Fenêtre condamnée à cause d'une bâche de chantier, chambre non conforme aux photos et finalement pas d'interlocuteur parlant le français comme mentionné sur le site ...très déçu !
I recently stayed at this hotel and had a mixed experience. On the positive side, the staff were extremely professional, courteous, and always willing to assist with any request. Their service truly stood out and made the stay more pleasant.
Another major plus was the hotel’s location—it was very close to all the food and shopping areas, making it incredibly convenient to explore the city without needing to travel far.
However, the biggest drawback was the lack of soundproofing. The walls were paper-thin, making it difficult to get a good night’s sleep. I could hear conversations, footsteps, and even the cars passing through the streets
Overall, if you’re looking for excellent service and don’t mind some noise, this hotel might work for you. But if you’re a light sleeper, you may want to consider other options.
Amazing facilities,wonderful people. Unbelievable value
The only downside is that it’s a little out of town,but the taxis are so cheap & arrive in 5 minutes max
And,having just stayed in a crap hotel that had two glorious reviews,let me tell you I’m real & ive travelled most of the world!
Mycket trevligt hotell som inte ser så mycket ut från gatan men vårt rum var stort och bekvämt.
เข้าพัก 5 คืน, กุมภาพันธ์ 2019
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Travis
24 เม.ย. 2018
ชื่นชอบ: พนักงานและบริการ
Average Hotel
There is a club across the street which became very annoying trying to sleep. The room and amenities were average, nothing special. Staff are friendly and helpful.
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
vc
4 เม.ย. 2018
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Hotel bien localisé (pas aussi beau que photos)
Hotel bien situé, personnel sympa et courtois
Déjeuner très ordinaire, manque de choix
Les chambres sont ok mais sans plus. Nous avions réservé la chambre deluxe et les photos étaient superbes sur Expedia mais très loin de la realité.
Matelas inconfortable, baignoire veille, taché et les contours très sales.
Les murs montraient des signes d'infiltration d'eau et de moisissures, murs tachés...
Pas de coffre fort et d'ordinateur tel que mentionné dans l'annonce
Le prix est ok mais ne payé pas de surplus pour une meilleure chambre, l'hôtel n'en vaut pas le coût
เข้าพัก 3 คืน, มีนาคม 2018
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Jared
25 มี.ค. 2018
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Quality depends on location.
I was moved to a different hotel location because they over booked. Was told I would get an upgrade. There was a club across the street. Very noisy.
Vi hade en bra upplevelse på hotellet tills vi en natt hittade en kackerlacka i badrummet. För någon som inte bryr sig är det kanske ofarligt men för oss var det traumatiskt. Duschen sög, det var en kort duschslang och det kom knappt ut vatten ur den, tog lång tid att duscha pga det. Fönstrena är så tunna att det känns som man bor ute på gatan då all ljud från bilarna med allt turande hörs. Men öronproppar löste det problemet för oss. För övrigt var hotellpersonalen väldigt snälla och hjälpsamma och frukosten var helt ok om man ska va där några dagar bara, det var ingen stor variation.
Hotel is clean and spacious, breakfast is average. Friendly and knowledgeable staff. Location is great; short walk to everywhere & located on a relatively quiet street. Just don’t stay on the 8th floor as the elevator goes up to 7th floor only.
Nous avons séjourné une semaine dans cet hôtel. A notre arrivée, notre chambre n'étant pas prêté, nous avons dû attendre. En principe le check in se faiasit à partir de 14h. Finalement, nous avons eu la clé à partir de 13h. Dans tous les cas c'est très pénible d'attendre après 11h de vol.
Le personnel a fait de son mieux.
L'hôtel tres bien situé dans le vieux quartier de Hanoi. Le personnel est super aimable et serviable. Les chambres sont confortables, mais la salle de bain était un peu sale et la chambre pourrait être un peu rafraîchie. Somme toute, c'est une tres bonne adresse avec une bonne relation qualité-prix
L'hôtel est tres bien situé dans le vieux quartier de Hanoi et le personnel et super aimable. Les chambres sont bien, mais quelques petites réformes pour les rafraîchir seraient intéressantes. Somme toute, c'est un très bon choix qualité-prix en ville!
Awful. Manager rushed to greet us. Gave long story about water damage and sent us in a taxi to sister hotel 900m - 1stlocation was ideal. 2nd was appalling. See previous reviews. Icon 36 appears to do this frequently due to over-booking. From charming location to much less pleasant part of town. 2nd Hotel had a beautiful lobby and friendly receptionists. "Deluxe room" stank unbearably of cigarettes and the bathroom had a glass wall so that a guest in bed could watch their partner in the shower. The room and balcony overlooked a very noisy & ugly street. We are non-smokers and asked to move rooms.A t first the receptionist offered air-freshener. They moved us to a smaller room overlooking same street: 2 single beds pushed together, broken toilet seat, cigarette burns everywhere, dirty walls,fainter cigarette smell. Club across the street started INCREDIBLY LOUD THUMPING NOISE until 2:15. Clubs and staff hung around in the street until 3am. The quiet lasted until 6am.
In the morning the manager was strangely surprised that we had not enjoyed Hotel #2 when we walked to back to #1 with bags.He refused any kind of compensation and would not even cancel our 2nd night. We left very angry feeling badly cheated.
My birthday stay with Icon 36 hotel and residents was alright. It was clean and the staff was friendly. We had problems with the door not closing so the outside noise was horrific despite the fact there was suppose to be sound proof doors. when I tired to take a bath the jets didn't work and the tub leaked all the way into our room at 1am. I was hoping my birthday would have been a bit more memorable but I was let down.
เข้าพัก 1 คืน, พฤศจิกายน 2017
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
KEONYOUNG
24 ส.ค. 2017
아쉬훈 호텔.....
우선 트리플배드가 매력적이었으나 에어콘이나 기타 오래되서 많이 낙후되었으며 특히 조식은 기대하지 않는게 좋을듯 합니다
The room we stayed in has a malfunctioning aircon, the room couldnt get cold. I requested an electric fan. The bath tub looked like it has seen better days. The towels didnt smell good. The lobby is hot.. the cafe got flooded so breakfast was not provided. the only thing commendable about this hotel is the staff. They were all polite and apologetic. This hotel need a major improvement.