Hanoi Tokyo Hotel

Property class: 3.5

Choose dates to view prices

Reviews

8.4 out of 10
Very good
Located close to Hoa Lo Prison Museum and St. Joseph's Cathedral of Hanoi, Hanoi Tokyo Hotel provides dry cleaning/laundry services, a bar and a restaurant. Stay connected with free in-room WiFi.

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room

Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Room

Deluxe Double Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Room

Hanoi Suite (King)

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite with Balcony (King)

Room

Grand Suite with Balcony (King)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite (1 King + 2 Singles)

View from room

Family Suite (1 King + 2 Singles)

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Twin Room

Room

Superior Twin Room

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room

Room

Deluxe Twin Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About the area

Located in Cua Nam, a neighbourhood in Hanoi, Hanoi Tokyo Hotel is near the airport and near a train station. Hoa Lo Prison Museum and Quan Chuong Gate are notable landmarks, and the area's natural beauty can be seen at Hoan Kiem Lake and West Lake. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium. Visit our Hanoi travel guide
Map
84 Tho Nhuom Street, Phuong Tran Hung Dao, Quan Hoan Kiem, Hanoi

What's nearby

  • A historic building with a stone facade and a black archway labeled 'MAISON CENTRALE.'
    Hoa Lo Prison Museum
    5 min walk - 0.5 km
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    7 min walk - 0.6 km
  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    10 min walk - 0.9 km
  • A classical building with white columns and yellow accents, featuring ornate decorations and a balcony with a balustrade.
    Hanoi Opera House
    12 min walk - 1.0 km
  • Center International Trade Fair Hanoi I.C.E
    5 min walk - 0.5 km

Getting around

  • La Thành Station
    4 min drive
  • Hanoi Railway Station
    11 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    51 min drive

Restaurants

  • Cơm Chay Nàng Tấm (Nang Tam Vegetarian Restaurant)
    4 min walk
  • Starbucks Reserve Quang Trung
    2 min walk
  • Garbo
    3 min walk
  • Món Ngon Sài Thành 08 Dã Tượng
    4 min walk
  • Cuốn Ngon
    2 min walk

About this property

Hanoi Tokyo Hotel

  • Hotel remodelled in 2022 and located near Hoa Lo Prison Museum
  • Located close to St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake, Hanoi Tokyo Hotel provides dry cleaning/laundry services, a bar and a restaurant. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • An indoor pool
    • A round-trip airport shuttle (surcharge), a lift and meeting rooms
    • Smoke-free property, luggage storage and a 24-hour front desk
    • Coffee/tea in reception and tour/ticket information
    • Guest reviews give good marks for the overall condition
  • Room features
  • All 145 rooms offer comforts, such as 24-hour room service and wet bars, as well as perks, such as laptop-friendly workspaces and air conditioning.
  • Extra amenities include:
    • Bathrooms with shower/bath combinations and free toiletries
    • LCD TVs with cable channels
    • Wardrobes/cupboards, mini fridges and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • Built in 2022
  • Renovated entire property - 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 500000 per day.
Free cots are available on request at the property

Payment types at the property

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: VND 600000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 500000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hanoi Tokyo Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 9:00 PM.

Is Hanoi Tokyo Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi Tokyo Hotel?

Motorbike parking only.

What time is check-in at Hanoi Tokyo Hotel?

Check-in begins at 2 PM.

What time is check-out at Hanoi Tokyo Hotel?

Checkout is at noon.

Does Hanoi Tokyo Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 600000 per vehicle applies.

Where is Hanoi Tokyo Hotel located?

Located in Cua Nam, this hotel is within a 10-minute walk of Hoa Lo Prison Museum and Hoan Kiem Lake. St. Joseph's Cathedral of Hanoi and Hanoi Opera House are also within 1 mi (2 km). Hanoi Railway Station is 11 minutes by foot and Hanoi Long Bien Station is 27 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hanoi Tokyo Hotel Reviews

8.4

Very good

8.6

Cleanliness

8.2

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 29 out of 79 reviews
Rating 8 - Good. 38 out of 79 reviews
Rating 6 - Okay. 7 out of 79 reviews
Rating 4 - Poor. 1 out of 79 reviews
Rating 2 - Terrible. 4 out of 79 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel for our trip with quality service. Easy check-in and lots of selection for the breakfast.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This was the BEST stay on our trip!!!!! For backpackers or families, or anyone wanting to stop in a comfortable, welcoming, clean and perfect hotel, this is it!!! The staff went above and beyond to ensure our stay was seamless (Son and Ahn - 2 of the staff at the front desk). If I could rate this place more than 5 stars I would!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My first in Hanoi...

It was an absolute good stay in hotel kuretakaso. .. the service is great...the room ... the beddings... all great... the staff are approachable and accommodating...give you smile...
Stayed 3 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay , Thank you Hanoi Tokyo

It’s a great stay, The whole staff is dedicated to keep us comfortable. Very attentive and supportive, coordinated our travel even including reasonable taxis as and when required. Should mention the leader behind the scene was Mr Son. The breakfast also a very good one We will come back again.
Stayed 3 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing! They were always willing to help me with everything! Thank you
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great. There’s only one minor complaint which is the cleaning ladies were quite loud in the morning. I could hear them talk while in the room.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
good
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
是一間很安靜衛生得飯店!
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

清潔でスタッフはよい

プール、ジャグジー、サウナは、行く人がいるときだけ、前もって動かすシステムのようです。突然行ってもサウナなどは電源が入っていません。 スタッフはみな親切で、清潔さも問題ありませんでした。朝食もおいしかった。 欲を言えば、浴室のシャンプーのほかにコンディショナーが欲しかった。あと、バスタブのデザインの問題だと思いますが、普通にシャワーを浴びていても、外に水が漏れる仕様になっていました。
Stayed 7 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
清潔感も有り、朝食も美味しかったです。 スタッフの方々も概ね親切でした。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応最高、朝食メニュー豊富、エレベーター乗り換えて浴場とサウナが有ります。ホテルから空港アクセスバス停まで4～5分の近さ。
Stayed 5 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一通りの施設が揃っており、いつもとても気持ちよく利用させて頂いています。次回以降のベトナム訪問でも利用したいと思います。
Stayed 4 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食は、洋式で統一していてもいいと思った。
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

コスパが良いビジネスホテル

ホテルは空港からミニバスで終点で降りて徒歩5分の ところにあります。日本人経営のホテルなので、トイレはウォシュレットです。地下3階に風呂があります。 ベッドは大きいので、角に当たらないよう注意が必要ですが、ホテル側でシーツを外側まで移動させる配慮が必要かと思います。
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

全体的にまぁまぁだけど改善の余地あり

大浴場が地下にあり、女性のお風呂に鍵もなくセキュリティーにはちょっと不安でした。
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this place twice for every time I travel to Hanoi. Location is good, close to the city central yet situated on a quiet block. Check in was very quick, I got to my room in less than 5 mins upon arrival both time. The room was clean and tidy. I like the minimal and elegant interior with a hint of Japanese style in it. Amenities were all in standard of what I expect in a good hotel at this rate. Did not use any service but the receptionists were all friendly and efficient in service. This place is casually being my go-to place for a room whenever I come to Hanoi.
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良いホテル

フロントでは，日本語対応が可能な場合もありました。英語は常時問題ありません。 ビュッフェスタイルの朝食も，メニューが充実しており，美味しかったです。卵メニューは，その場で調理してくれました。 部屋はゆったりとしており，寛げました。 地下の大浴場もゆったりと寛げました。 ホテル周辺は旧市街付近ということもあり雑然としてましたが，治安の問題は無いように感じました。
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
忙しくて洗濯してる暇がないからランドリーサービスを利用したのに36時間たってもできておらず、結局必要な時に使えなかったのに費用はきっちり請求されました。 それと日本のビジネスホテルなのに朝食に日本食がないし、使うことはもう無いです。
Stayed 4 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japanese style room. it's comfort
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
8/10～8/12(エクスペディア以外の手配)と8/16(エクスペディア手配)の２回泊まったが、設備、清潔度は問題ないが、両方ともバスタブの排水がとても悪かった。シャワーを浴びているだけで、どんどん水が溜まってしまい。何度も湯を止めて、排水されるのを待たなければならなかった。 洗面台の排水は問題なし。 ホアンキエム湖から徒歩７～８分の便利な場所であり、各国の大使館や、国の役所なども近くにあり、治安も良いと思う。
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回は、前回と比べて、大浴場が整備されていて良かったと思いました。ロッカーが新しくなっていたこと。浴場内が滑りやすかったのが、網目状のマットが敷かれていたことなどの改善がされていました。快適に入浴できました。 しかし、少し気になったことを書いておきます。 1、ロッカーが新しくなったのですが、真ん中の段の4番の鍵が閉まりませんでした。理由は、内側の金具のL字型に曲がった部分が、繰り返し扉に押されて内側にほんの少し曲がってしまったからです。そのせいで鍵が閉まらなかったのです。力は要りますが、少し外側に戻してやると、鍵がかかるようになりました。4番のロッカーはそうして直しました。定期的に、ペンチなどの工具で調整してやれば、快適に使い続けられると思います。もう一点ロッカーで気になったのは、風呂場のロッカーは、毎回濡れた鍵を差し込むことになります。ですから、その部分が少し腐食して差し込みにくくなってしまいます。5番のロッカーは、鍵がかかった状態で、鍵も差し込まれた状態でしたが、鍵を回せなくなってしまっていました。腐食によって、鍵がそれ以上押し込めなくなった状態で鍵を回せなくなってしまっていたのです。タオルで手を保護しながら、鍵を奥まで押し込むと、鍵を回せて、中からパンツとシャツが出てきました。きっと、前の客は、パンツとシャツを取り出せないまま、諦めてズボンだけを履いて部屋に戻ったのだと思います。気の毒なことです。腐食して抜き差しならなくなる鍵の問題も解決しなければならない課題です。これも、定期的に鍵を、布か目の細かい紙やすりでこすって腐食を取り除き、オイルはベタベタするので、シリコンスプレーなどで潤滑性を補ってやれば、問題なく使い続けられるようになると思います。 日々の、ほんのわずかな気配りの積み重ねがあれば、快適に使い続けられるものです。 以前のスチールのロッカーも、鍵が壊れていった原因は、内側のナットが、鍵を回すたびに緩んでいって、外れていったことにあります。元々の作りがいい加減だったためですが、緩みにくいワッシャー一体型のナットに取り替えていれば、あるいは、せめて、定期的に内側のナットを締めていれば、問題なく長期間使い続けられたと思います。 2、浴室の問題でもう一点付け加えると、男子浴室のマットが、T字型に敷いてありますが、一箇所、二枚のマットが重なっているところがあります。そのために、浮いた部分ができ、その結果、一枚のマットに大きな亀裂ができてしまっています。めんどくさがらずに、重なった部分を切って、敷いていればきれつはできなかったでしょう。敷く時に少し考えれば予想できた結果ですね。 それから、T字のつなぎ目に全く隙間がないために、サウナの出入り口に、水が溜まった状態になってしまいます。石鹸水が溜まってしまうと、サウナからの出入りが大変危険になります。至急改善された方がいいでしょう。 呉竹荘は、日本人が使うには本当に快適で良いホテルだと思います。これからも日本的な気配りが大切にされるホテルだと嬉しいです。(あさかん より)
Stayed 5 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お風呂の時間が長くなるともっと快適！

お風呂の時間をもう少し長くなると、早朝出発や夜遅くに戻った際に助かると思います。居酒屋のラーメンは美味しいかったです。
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel - KURETAKESO at 84 THO NHUOM - is much better than the room rates it charges! Everything is excellent, from room conditions to services! I asked the front staff to print some business documents for me just by sending the documents to them by email and they did it immediately and in color! And I enjoyed the morning buffet so much! So many delicious world-popular dishes! There are many other facilities that I did not have the time to enjoy, therefore I will come again! Right in the heart of Hanoi, the capital of Vietnam!
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔でスタッフは日本語話せるし テレビは日本の現在の放送が見れるしトイレはウォシュレット付きで大浴場まであるのでまるで日本のホテルにいるみたいだった。アメニティ類も一通りありドライヤーとかバスローブまであった。 立地は旧市街まで多少歩くけど許容範囲。 今回このホテルを選んで良かったと思う。
Stayed 3 nights in May 2019