Great staff , amazing location located in between everything is walking distance ,
If you need help for food suggestion ask Julian he’s very helpful for what to get.
An exceptional hotel in a great location. The room was comfortable & quiet and the breakfast was very nice with a wide choice. The front desk staff were extremely helpful & attentive. An excellent choice when staying in Hanoi.
The staff were friendly and accommodating, and our room was always clean. They let us store our luggage after checkout because our flight was at night, giving us time to explore more of Hanoi before leaving. I would definitely stay here again when I return to Hanoi, especially because of the wonderful staff!
From the moment we stepped on the property Julian the front desk assistant was beyond welcoming and provided us with exceptional customer service as well as the other staff. The property was very nicely maintained. They provided me a excellent experience with them.
The location is so central that it walkable to many ,many great restaurants, and attractions.
The people were all so great specially Quan and Anh. They helped us navigate the city, and arranged tours and transport for us.
My family had a wonderful time in Hanoi.
We have highly recommend this hotel.
The hotel was a welcome break from the busy, hustling streets of the old quarters. We walked in and our bags were quickly whisked in by the doormen while the reception lead, Viet, greeted us, while offering us some wonderful, cold tea and snacks while we waited.
Our experience there was fantastic, from each person we met who worked there, to the offer of a free upgraded room due to availability, to the nice pool we used on the top floor, and the breakfast stand below. I highly recommend the Solis hotel!
I had a very pleasant stay at Hanoi Solis Hotel. The room was comfortable and clean, and the staff were friendly and helpful throughout my stay.
I would especially like to thank Liz. She was always kind, attentive, and professional, and made sure I was comfortable during my stay. Her warm and thoughtful service made a very good impression on me.
I would be happy to stay here again on my next visit to Hanoi.
I had a wonderful stay at this hotel! Everything was great — the room was clean and comfortable, the staff were friendly and helpful, and the overall experience was excellent. I really enjoyed my stay and would definitely come back again.
The only small downside was that there wasn’t a proper mirror in the room, which would have been very convenient, especially when getting ready.
Other than that, everything was perfect. Highly recommended!
Central location of all activities. Staff were very friendly and helpful. Breakfast has varieties of food, Vietnamese traditional and western choices. Rooftop bar was a super place to watch fireworks during holidays. In short, no regrets to stay there for our Hanoi visit trip. Thank you the whole hotel team. Keep up the excellent work.
Like most places in Vietnam, maintenance is a bit of an issue. However, breakfast was great and staff were truly helpful and friendly. Rooms were comfortable and clean.
Hotel was very close to shops, restaurants, Train Street and the lake.