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Especen Hotel

2.5 star property
Experience the best of Hanoi from this hotel's prime location – soak up local charm on the nearby streets or unwind on its tranquil terrace.

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Especen Hotel, near Hoan Kiem Lake, offers a warm welcome with a charming terrace. Unwind in the lobby with coffee/tea and enjoy multilingual staff assistance while staying connected with in-room WiFi. Other perks include free self parking, concierge services, luggage storage.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Room options

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Showing 3 of 3 rooms

View all photos for Family Room, 1 Bedroom, City View

Family Room, 1 Bedroom, City View | Desk, laptop workspace, blackout curtains, free WiFi

Family Room, 1 Bedroom, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

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Family Room, Balcony | Desk, laptop workspace, blackout curtains, free WiFi

Family Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Bedroom, City View

Double Room, 1 Bedroom, City View | Desk, laptop workspace, blackout curtains, free WiFi

Double Room, 1 Bedroom, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Located in Old Quarter neighbourhood, Especen Hotel is connected to a shopping centre. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium.
Map
28 Tho Xuong Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi
    St. Joseph's Cathedral of Hanoi
    2 min walk - 0.2 km
  • Hoa Lo Prison Museum
    Hoa Lo Prison Museum
    5 min walk - 0.5 km
  • Hoan Kiem Lake
    Hoan Kiem Lake
    5 min walk - 0.5 km
  • Train street
    Train Street
    5 min walk - 0.5 km
  • Evening view in Hanoi, Vietnam
    Hanoi Old Town Night Market
    10 min walk - 0.9 km

Getting around

  • Hanoi Railway Station
    16 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    45 min drive

Restaurants

  • Pasteur Street Brewing Company
    2 min walk
  • Âu Lac Family Restaurant
    1 min walk
  • Still Color CF 32 Thọ Xương
    1 min walk
  • Ong Ong Bistro
    1 min walk
  • Phở Ấu Triệu (Phở Nước Đục-Anh Em Nhà Tư Lùn)
    1 min walk

About this property

Especen Hotel

  • Hotel remodelled in 2024 and located near Hoan Kiem Lake
  • Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Especen Hotel has plenty to offer. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Airport pick-up service (surcharge), a 24-hour front desk and concierge services
    • Smoke-free property, a front desk safe and luggage storage
    • A TV in reception and multilingual staff
  • Room features
  • All guest rooms at Especen Hotel feature comforts, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and desk chairs.
  • Extra amenities include:
    • Bathrooms with rainfall showers and bidets
    • 32-inch LCD TVs with satellite channels
    • Fridges, electric kettles and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Onsite motorcycle parking only

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift
  • Tile flooring in room

More

  • 3 buildings
  • 5 floors
  • Built in 1993
  • Renovated entire property - January 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The property charges 3 per cent for credit card payments

Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your passport after booking

Guests are recommended to download the property's WhatsApp mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 420000 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal
Cashless transactions are available
Safety features at this property include a fire extinguisher and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 0101853646

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Especen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Especen Hotel?

Motorbike parking only. There is free parking nearby.

What time is check-in at Especen Hotel?

Check-in start time: 1:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Especen Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Especen Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 420000 per vehicle applies.

Where is Especen Hotel located?

Located in Old Quarter, this hotel is steps away from Red Moon Gallery and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Especen Hotel Reviews

7.8

Good

7.8

Cleanliness

8.6

Location

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 27 out of 105 reviews
Rating 8 - Good. 53 out of 105 reviews
Rating 6 - Okay. 14 out of 105 reviews
Rating 4 - Poor. 6 out of 105 reviews
Rating 2 - Terrible. 5 out of 105 reviews

Reviews

Verified

8/10 Good

RONALD

Liked: Cleanliness, staff & service, amenities
Room was clean and spacious, and inexpensive. Location was good, a bit off the beaten path, so traffic noise was limited
Stayed 1 night in Nov 2025
Verified

6/10 Okay

James

Liked: Cleanliness
Room was pretty good, bathroom is low quality, often the front desk is unmanned and poor or no english
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
On a quiet street in a perfect location (although be prepared for bells at the cathedral)
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value, clean room, helpful staff.

Great value, clean spacious room, helpful staff. Well located near St. Joseph’s Cathedral, which means loud bells early in the morning! Not an issue for us, but it wouldn’t suit someone with difficulty climbing stairs, as there was no lift.
Stayed 5 nights in Dec 2024
Verified

6/10 Okay

Vu

Disliked: Amenities
Room is acceptable , should has closet or rack for guest hanging clothes ,WC is small & shower should has door or curtain to avoid wet on the toilet and facility , staff is un friendly
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel in the Old Quarter Hanoi

Thanh and the hotel staff have been very warm and accommodating throughout my entire stay in Hanoi. The hotel is very convenient and accessible to most areas in the old and french quarters. St. Joseph cathedral is just one corner away from the hotel and it is also very close to Hoan Kiem lake. I would highly recommend this hotel. Best value for your money.
Stayed 2 nights in May 2024
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and location!

Perfect location. Very fast wifi. Great AC. Its a little rustic but it feels like vietnam and not just another hotel. I would stay here again and would recommend it to true travelers. If your too picky then stay home.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some staff did not speak English, but super helpful! Clean towels, water and toiletries each day! Comfortable beds Great location with balcony! 5 floor walk-up...
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Yumi

Liked: Staff & service, amenities, property conditions & facilities
Kindly staff :)
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities
The room is great but the neighbourhood is quite noisy. There was nobody at the reception, we had to knock the door of the staff who lives there.
Stayed 1 night in Feb 2025
Verified

8/10 Good

iloveall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Eateries just steps from the hotel entrance. Room was spacious with fresh air as window is openable . Beds & pillows are comfy.. Aircon & Water heater works well. Staff is friendly & helpful. The only obvious downside for this old property is the need to climb a spiral bridge to reach our room on the 5th level. Recommended when visiting Hanoi again.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities
Great stay! Excellent area for walking to everything. Hotel is dated and needs refurbishing but still the rooms were clean. There was mold in the bathroom. Staff were helpful but didn’t speak English however they did their best by translating using their phone. It’s quite lively around the hotel and during the week early morning an announcement and music is played loud via speakers outside the hotel in Vietnamese. Overall it was a good place to stay and would recommend it as a means to sleep but not for relaxation.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Myra

Everything is nice the staff, rooms
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jasmine

Liked: Cleanliness
Nice clean room.and big bed
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great trip

Hotel is very well situated among the sites and a large amount of food options. Great for a short stay to pack lots in. The rooms were large, clean and with good aircon.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Addison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing and fun!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and great location. Rooms are clean. Staff is nice. Rooms are good.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is nice ! Rooms are big spacious and clean ! Well located in the middle of the old quarter
Stayed 1 night in Apr 2023
Verified

8/10 Good

KEITARO

Liked: Staff & service
nice
Stayed 2 nights in Oct 2023
Verified

2/10 Terrible

Jose

Disliked: Staff & service, amenities
In my booking it says free breakfast. When I was checking out, the lady receptionist is charging me for the breakfast. I told her and showed her my booking. She said it was a mistake and to call hotels.com. I told her I am going to report her and will make a review. I gave her my credit card but since I told her I will report her she shoves away my card and so I left. She is scamming me.
Stayed 6 nights in Nov 2025
Verified

2/10 Terrible

shervin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty, Mouldy and Noisy!

Reception not manned! Had to wait nearly 10 minutes for service. Bed sheets had not been changed; had body fluid stains, pillow had blood stain. Shower was broken. Mould on walls in room, bathroom and hallway. The very loud speaker from government announcements right on our balcony. Very noisy! Staff did not learn the word "sorry", just a blank look when we complained.
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suitable for the hard-of-hearing

Noise, noise, noise noise ..... No chance of sleep; no soundproofing; street noise outside, cockerels start crowing 4:00am followed by barking dogs at 4:30, motor bikes at 5:30, church bells at 6.00, 129 decibel loudspeaker at 7:30, etc etc. Luke-warm bathroom water, bathroom 90cms wide, paint peeling off internal walls, no lift - only a steep spiral staircase - and no fire escape. Pity, because it's just on the edge of the picturesque and iconic Old Quarter.
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Yoshihiro

Liked: Cleanliness, staff & service, property conditions & facilities
立地は最高です。ただし、タクシーが入って来られません。はじめはわかりづらいかもしれません。周辺に有名店があります。
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Takuya

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
部屋は広くて綺麗でした。でもシャワートイレ洗面所が全てまとまっていました。あとお湯が出なかった。
Stayed 1 night in Nov 2024
Verified

8/10 Good

Eva

Liked: Cleanliness, staff & service, room comfort
Personalet var meget sødt, ligger centralt, men også i et meget støjende område.
Stayed 3 nights in Nov 2024

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