At Novotel Hangzhou Xintiandi, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a 24-hour health club. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a conference centre and a restaurant.
Upscale hotel remodelled in 2025 and located near West Lake
At Novotel Hangzhou Xintiandi, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a 24-hour health club. In addition to a conference centre and a restaurant, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy perks such as:
Free self-parking
Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
Express check-in, concierge services and a water dispenser
Room features
All 147 rooms boast comforts, such as laptop-friendly workspaces and air conditioning, in addition to perks, such as free stocked minibars and separate dining areas.
Extra amenities include:
Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
Rainfall showers, children's dressing gowns and hairdryers
65-inch LCD TVs with cable channels
Separate dining areas, children's slippers and electric kettles
Check-in start time: 6:00 AM; check-in end time: anytime
Express check-in available
Minimum check-in age - 15
Check-out
Check-out before 2:00 PM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for CNY 150.0 per day.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately CNY 78 for adults and from CNY 78 for children
Airport shuttle fee: CNY 500 per vehicle (return, maximum occupancy 3)
Airport shuttle fee per child: CNY 500 (return), (from 10 to 18 years old)
Rollaway bed fee: CNY 150.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Frequently asked questions
Is Novotel Hangzhou Xintiandi pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Novotel Hangzhou Xintiandi?
As of 23 May 2026, prices found for a 1-night stay for 2 adults at Novotel Hangzhou Xintiandi on 25 May 2026 start from ฿1,927, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Novotel Hangzhou Xintiandi?
Self-parking is free at this property.
What time is check-in at Novotel Hangzhou Xintiandi?
Check-in start time: 6:00 AM; check-in end time: anytime.
What time is check-out at Novotel Hangzhou Xintiandi?
Checkout is at 2:00 PM.
Does Novotel Hangzhou Xintiandi provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 6:00 AM-6:30 AM on request. A fee of CNY 500 per vehicle applies.
Where is Novotel Hangzhou Xintiandi located?
Located in Xiacheng, this hotel is 2.2 mi (3.6 km) from Hangzhou Peace International Convention and Exhibition Center and within 6 miles (10 km) of West Lake and Westlake Culture Plaza. Zhejiang Museum of Natural History and Zhejiang University Huajiachi Campus are also within 6 miles (10 km). Xintiandi Street Station is 14 minutes by foot and Dongxinyuan Station is 14 minutes.
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Reviews
Reviews
7.0
Good
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