Novotel Hangzhou Xintiandi

4.0 star property

Choose dates to view prices

At Novotel Hangzhou Xintiandi, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a 24-hour health club. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a conference centre and a restaurant.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is ฿1,927
฿2,247 total
includes taxes & fees
25 May - 26 May

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About this property

Novotel Hangzhou Xintiandi

  • Upscale hotel remodelled in 2025 and located near West Lake
  • At Novotel Hangzhou Xintiandi, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a 24-hour health club. In addition to a conference centre and a restaurant, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • You'll also enjoy perks such as:
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
    • Express check-in, concierge services and a water dispenser
  • Room features
  • All 147 rooms boast comforts, such as laptop-friendly workspaces and air conditioning, in addition to perks, such as free stocked minibars and separate dining areas.
  • Extra amenities include:
    • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
    • Rainfall showers, children's dressing gowns and hairdryers
    • 65-inch LCD TVs with cable channels
    • Separate dining areas, children's slippers and electric kettles

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Policies

Check-in

Check-in start time: 6:00 AM; check-in end time: anytime
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 2:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for CNY 150.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 78 for adults and from CNY 78 for children
  • Airport shuttle fee: CNY 500 per vehicle (return, maximum occupancy 3)
  • Airport shuttle fee per child: CNY 500 (return), (from 10 to 18 years old)
  • Rollaway bed fee: CNY 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Novotel Hangzhou Xintiandi pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Novotel Hangzhou Xintiandi?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Novotel Hangzhou Xintiandi on 25 May 2026 start from ฿1,927, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Hangzhou Xintiandi?

Self-parking is free at this property.

What time is check-in at Novotel Hangzhou Xintiandi?

Check-in start time: 6:00 AM; check-in end time: anytime.

What time is check-out at Novotel Hangzhou Xintiandi?

Checkout is at 2:00 PM.

Does Novotel Hangzhou Xintiandi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-6:30 AM on request. A fee of CNY 500 per vehicle applies.

Where is Novotel Hangzhou Xintiandi located?

Located in Xiacheng, this hotel is 2.2 mi (3.6 km) from Hangzhou Peace International Convention and Exhibition Center and within 6 miles (10 km) of West Lake and Westlake Culture Plaza. Zhejiang Museum of Natural History and Zhejiang University Huajiachi Campus are also within 6 miles (10 km). Xintiandi Street Station is 14 minutes by foot and Dongxinyuan Station is 14 minutes.

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Reviews

Reviews

7.0

Good

8.0

Cleanliness

8.0

Amenities

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

Reviews

Verified

10/10 Excellent

qingwei

Room is spa
Stayed 1 night in Feb 2026
Verified

8/10 Good

Min

Liked: Cleanliness, staff & service, property conditions & facilities
too noisy due to un-regulated noise
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Sohee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
샤워실에서 냄새 조금 남. 직원들 매우 친절
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

Sooyeon

Stayed 2 nights in Jan 2026