Hangzhou Xinqiao Hotel

Property class: 3.5

Choose dates to view prices

A terrace, dry cleaning/laundry services and a bar are just a few of the amenities provided at Hangzhou Xinqiao Hotel. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. In addition to a business centre, guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room

A hotel room with a large bed, a wooden headboard, a nightstand, a wall-mounted lamp, and a door leading to another room.

Superior Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, Partial Lake View

A hotel room with a large bed, a desk with a chair, a TV, and a bathroom visible through a glass door.

Deluxe Room, Partial Lake View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

A hotel room with a large window, a bed, a desk, two chairs, a small table with a plant, and a mirror on the wall.

Executive King Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite

A spacious hotel room with a large window offering a city view, a comfortable sofa, a TV on a wooden cabinet, and a decorative plant.

Business Suite

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

A hotel room with a bed, a TV, a desk, and a bathroom visible through an open door.

Executive Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Lake-view Suite

A hotel room with a bed, a desk, a chair, a small table with a lamp, and a TV.

Executive Lake-view Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, Lake View

A hotel room with a large bed, two armchairs, a desk, and a view of the city through large windows.

Executive Room, Lake View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Partial Lake View

A hotel room with a large bed, a desk with a television, a small table, and a window with a city view.

Deluxe Twin Room, Partial Lake View

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Downtown Hangzhou, a neighbourhood in Hangzhou, is home to Hangzhou Xinqiao Hotel. Chenghuang Pavilion and Qinghefang Old Street are local landmarks, and some of the area's activities can be experienced at Wulinmen Wharf and Yunxi Zhujing Scenic Resort. Looking to enjoy an event or a game while in town? See what's happening at Hangzhou Stadium or Yellow Dragon Sports Center. Visit our Hangzhou travel guide
Map
No. 226 Jiefang Road, Shang Cheng District, Hangzhou, 310001

What's nearby

  • A serene lake with a traditional pavilion, a wooden bridge, and a pagoda in the distance.
    West Lake
    3 min walk - 0.3 km
  • Wushan Night Market
    8 min walk - 0.7 km
  • Phoenix Mosque
    12 min walk - 1.0 km
  • Westlake Yintai Commercial Center
    14 min walk - 1.2 km
  • Hangzhou Jiali Center
    17 min walk - 1.5 km

Getting around

  • Hangzhou Station
    9 min drive
  • Ding'an Road Station
    10 min walk
  • Hangzhou (HGH-Xiaoshan Intl.)
    34 min drive

Restaurants

  • 無
    2 min walk
  • Manner Coffee
    4 min walk
  • 北啡咖啡 North Fei
    2 min walk
  • 南方迷宗大包
    3 min walk
  • 伍子面馆
    3 min walk

About this property

Hangzhou Xinqiao Hotel

  • Hotel near West Lake
  • At Hangzhou Xinqiao Hotel, you can look forward to a terrace, dry cleaning/laundry services and a bar. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. In addition to a business centre, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • Buffet breakfast (surcharge), a front desk safe and meeting rooms
    • A 24-hour front desk, smoke-free property and a lift
  • Room features
  • All 346 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • LCD TVs with cable channels
    • Electric kettles, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: CNY 68 per person
  • 2 restaurants
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 600.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 68 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Hangzhou Xinqiao Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hangzhou Xinqiao Hotel?

Self-parking is free at this property.

What time is check-in at Hangzhou Xinqiao Hotel?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Hangzhou Xinqiao Hotel?

Checkout is at noon.

Where is Hangzhou Xinqiao Hotel located?

Located in Downtown Hangzhou, this hotel is within a 10-minute walk of West Lake, No.2 Park and Wushan Night Market. Phoenix Mosque and Xihu Tiandi are also within 15 minutes. Ding'an Road Station is 10 minutes by foot and Longxiangqiao Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hangzhou Xinqiao Hotel Reviews

7.8

Good

7.8

Cleanliness

9.4

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 13 out of 51 reviews
Rating 8 - Good. 23 out of 51 reviews
Rating 6 - Okay. 12 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

Reviews

Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Overall nice place. View was great. But was hard to find a trash can with trash bags.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Oui mais…

Hôtel confortable mais personnel qui ne parle pas anglais à l’accueil. Difficile de se faire comprendre ! Rooftop pas ouvert et ne correspond pas aux photos Déjeuner très copieux et bon
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

綺麗、部屋は広い、便利。

期待通り、良かった。
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

The only thing worth mentioning is the amazing locales and food in the area(not the hotel itself)
Stayed 3 nights in Oct 2018
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
숙소에서 서호까지는 도보 8분입니다. 번화가에 자리잡고 있어서 상점이나 음식점 찾기가 매우 편리합니다. 숙소는 약간 낡은 편이나 불편할 정도는 아닙니다. 직원들은 친절했습니다.
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新裝修,免痣馬桶座,讚!房間大雙人床墊睡得舒服,早餐還可以,退房速度快,電梯多等待時間少,ˇ地點非常好近地鐵
Stayed 3 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service, great room, great breakfast; locatio

The location is great, very close to west lake. Service is good. Breakfast is fine. I have upgrade room enough space. You got more than what you pay for. I would be happy to Introduces friends to stay
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

早餐有待加強

早餐品質有待加強管理，其他很好。
Stayed 3 nights in Oct 2018
Verified review

6/10 Okay

Liked: Cleanliness

普通

隔音設備不佳，房內很多電動壞掉，窗簾電動不能按，請勿打擾也壞。早餐普通。唯一是房間很乾淨，交通便利，附近走路可達的餐廳都非常好吃
Stayed 3 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in city centre. The bus stop opposite the hotel takes you to the Hangzhou Fashion Wholesalers market with buildings of factory outlets. We got offered a free upgrade to floor 15 with excellent view. Staff friendly and super efficient. The cafe at level 10 offers the best panoramic view of the West Lake. I sat there with mum and watched sunset. The buffet breakfast was nice. I made a decent flat white with the espresso machine and hot milk from the back of the dining hall. Which I think tastes better than Starbucks in Hangzhou. Overall, very nice experience. Will stay again in the future.
Stayed 3 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to West Lake, good food places. Swift check in/out processes by kind staffs.
Stayed 1 night in Jul 2018
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
会議場を備えてはいるが、普通のビジネスホテル。なかなか英語が通じないが、 従業員の皆さんは一生懸命に対応してくれる。特に、ルームサービススタッフの対応が良かった。
Stayed 5 nights in Jun 2018
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location. No AC

Location is good. No air conditioning and it’s very hot inside the roomt. Breakfast was good. Housecleaning did not replenish toiletries and did not sweep floor.
Stayed 4 nights in Apr 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
走路5分鐘就到西湖景區 附近餐飲方便 下次還會入住
Stayed 4 nights in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

家的感覺

酒店員工服務態度一流，細心體貼﹗
Stayed 2 nights in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service

总体还可以

卫生整洁，服务人员礼貌。但有人在二楼办婚宴，大声吼唱歌曲，在大堂噪音很大。
Stayed 1 night in Oct 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

交通便捷

鄰近西湖湖畔，交通便捷，且附近餐廳林立
Stayed 2 nights in Oct 2017
Verified review

6/10 Okay

Disliked: Room comfort

위치 굿, 시설 80~90년대

위치, 직원 친절하나 시설이 노후화되어 있고 조식이 그저그래요 ㅠㅠ
Stayed 1 night in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

I stayed in this hotel with my parents and my daughter for two nights. They all liked this hotel a lot. The location is super, with a lot of great restaurants nearby and very close to west lake. The free breakfast has many choices and we enjoyed that. And we got free upgrade for the room.
Stayed 2 nights in Jun 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雖然訂的是非吸煙房，但是到了飯店，才知道只有行政樓層是禁煙房，但是味道處理的非常乾淨，，感覺不出不是禁煙房，早餐非常豐盛
Stayed 1 night in Jul 2017
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Room comfort

This hotel is not linked up with Expedia

We arrived 4am at the hotel and was told that this hotel NO LONGER WORKS WITH EXPEDIA. A lot of hassle to get through to what needs to be done. Really disappointing experience to start off with... However the hotel staff constantly tried to make it up to us which we appreciate. Air conditioning in the hotel is not ventilated well, constantly feeling hot. Location is great, right in the middle of city. Very convenient.
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Good Location But Room is not clean

Hotel room is too old and need renovation
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

住宿心得

靠近西湖邊上，周邊的設施跟地點都很不錯。但是飯店本身是一個老建築，整體房間的裝潢跟規模都偏老舊。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location, but service is so so...

Nice location, but service is so so...